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Book Payless car rentals in Austin

Driver's age: 26-65
Thu 20.06
Thu 27.06
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Payless car rental prices in Austin

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Reviews for Payless in Austin

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)
Overall Rating5.3 FairBased on 54 reviews
Cleanliness
6.5
Comfort
6.5
Overall
5.2
Pick-up/Drop-off
5.1
Value for money
5.3

Recent reviews

Traveler rating
4
2
0
1
0
0
16
10.0
Aiden was great helping me get into my rental. Friendly, knowledgeable, and suggested great places to eat.Reviewed 2023 Dec 18
review fromkayak
2.0
Cons:No one at Payless counter, sign said to go to Avis line. Very long, Short Staffed, went to National instead and got a car in 5 minutes.Reviewed 2021 May 30
review fromkayak
8.0
Pros:Easy drop offCons:Desk was not open in main office, so was long line upstairs Car was smellyReviewed 2021 Apr 12
review fromkayak
4.0
Pros:Drop off was easy.Cons:Long wait at pick up. They didn’t have the compact SUV and instead suggested I take a pickup truck. I was worried about the size and they assured me it was “small or midsize.” It was giant. I could barely get out of the airport parking lot and it was difficult to park throughout my trip. The back window wouldn’t close.Reviewed 2021 Apr 04
review fromkayak
2.0
Cons:I paid for a small suv and received a compact for the same price. The worker repeatedly explained to me, “sorry sir that’s how supply and demand works.”Reviewed 2021 Mar 13
review fromkayak
6.0
Pros:The car was clean and reliable.Cons:I feel there is a scam going on with their gas policy. I declined their auto fill option which they marketed heavily to me. I filled up the tank a few minutes before dropping off the car, and on my car rental receipt they charged me $12.99 for 1.3 gallons of gas. They said it was full to 14 gallons at the time of rental and that I returned it with 12.7 gallons. I know that is not true, but of course I didn't save my gas receipt. I didn't have high hopes for getting my money back since I didn't save my receipt, but to my surprise when I called the representative offered to remove it immediately. He seemed all to familiar with my type of call. If I had to guess, I'd say this is a common practice for Payless and if you don't want to get cheated out of $12.99 you have to call and complain.Reviewed 2021 Mar 02
review fromkayak
2.0
Pros:long line at booth with one attendant trying to cover avis budget and payless checkins. had to cancel because the wait would have made me late for my appointment.Reviewed 2020 Nov 14
review fromkayak
8.0
Pros:The staff was very helpful and friendly.Cons:Cars could have been available.Reviewed 2020 Oct 20
review fromkayak
4.8
Pros:The Avis and Budget people were fine When I had an issue and had to speak to a Payless person It may be the worst customer service experience I ever had I’m assuming they are going out of business and everyone there is just angry I would avoid using this company till they figure this out Whatever money you may save using them isn’t worth itReviewed 2019 Nov 23
review fromkayak
9.6
Pros:Very uncomplicated pick up and drop off! Friendly staff working efficient. We got an upgrade and were totally satisfied with our car! Excellent value for money!Cons:Counter was closed and we were sent to budget counter which was also closed. So all people were directed to Avis, which meant quite a bit of a queuing.Reviewed 2019 Sep 03
review fromkayak
2.0
Pros:There was no staff available at the Payless at the Austin airport. Staff at the Austin airport was rude and clueless. It took 1.5 hrs for the Budget rental agency to find a car for me. Instead of promised Chrysler 200 or similar car, they offered a 10 seater van or a pickup truck. inappropriate optiCons:Never take any deal from PaylessReviewed 2019 Aug 23
review fromkayak
6.8
Cons:I did not go on one toll road but was lead to believe I probably would be on one. Paid $11 a day for that :( Also, young man when I returned my car was not helpful.Reviewed 2019 Aug 20
review fromkayak

Where can I find Payless car rentals in Austin?

Address

3819 Presidential Blvd

Hours

Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00

Phone

+1 512 961 5295

Good to know

Most popular location

3819 Presidential Blvd

Most popular car type

Intermediate

Top tips for renting a car from Payless in Austin

  • Intermediate rental cars from Payless in Austin are around -24% cheaper than other car types, on average.

FAQs about renting a car from Payless in Austin

  • What is the most popular rental car from Payless in Austin?

    Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Austin.

  • How many car rental locations does Payless have in Austin?

    Payless has 1 rental location in Austin. Take a look at our Payless rental location map to find the best rental cars near you.

  • Does Payless have a car rental location at the airport: Austin Bergstrom airport (AUS)?

    Yes

  • Does Payless offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

    Yes