Book Hertz car rentals in Austin

Reviews for Hertz in Austin

Recent reviews

Traveler rating

Wonderful

25

Very good

10

Good

0

Okay

8

Fair

1

Mediocre

0

Poor

88

8.0

Managers choice didn’t allow me to choose my vehicle and expedite the processReviewed 2024 Apr 17

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4.0

The wait at the airport could have been better. The desk attendants were waiting for clean cars to be available to the customers, even those who had prior reservations for the time of pick up. We waited for about 45 even though we had a reservation to pick up a car at a specific time.Reviewed 2024 Apr 16

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2.0

Hertz told me the day before pickup that they had no car for me, saying they had overbooked, despite me booking months in advance. They offered me nothing in return for the troubles they caused, and I had to scramble at the last minute to find a car from another company that cost me twice as much.Reviewed 2024 Apr 10

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6.0

Car was not cleaned and had body damage with high mileage.Reviewed 2024 Apr 09

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2.0

Terrible experience. They cancelled on me and several other customers (at least) despite booking months in advance. Didn't even give an email or voicemail notice! Found out at the time of the rental pick up. They didn't provide any solutions or reimbursements, only half hearted apologies. They also didn't reimburse the Uber wasted on heading over to the Hertz rental office! Such terrible customer service. They could only repeat that they overbooked months out and so didn't have enough cars to give to their customers... Would never recommendReviewed 2024 Apr 08

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10.0

Transportation from terminal to hertz counterReviewed 2024 Feb 10

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2.0

Definitely need improvement with "COMMUNICATION"!!!!!Reviewed 2024 Jan 22

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10.0

Very friendly assistance, very helpful. Clean car, relatively new. Easy in and easy out, can’t ask for more.Reviewed 2023 Dec 04

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2.0

They charged more than was quoted.Reviewed 2023 Nov 08

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2.0

We had rented an EV which was supposed to be an intermediate SUV. We have 2 kids, a stroller and several suitcases. Instead they gave us a Chevy Bolt which is a compact SUV at best, we could barely fit. When asked if there is anything they could do to help us, the answer was to pay more to switch to a non EV. They said EVs had different sizing than normal cars. I found that to be poor customer service and also lack of transparency on their end for those booking online. As a result we were uncomfortable the whole trip. I wouldn’t recommend them.Reviewed 2023 Nov 03

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2.0

kayak is badReviewed 2023 Nov 03

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2.0

Electric cars make horrific rentalsReviewed 2023 Oct 27

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• What is the best pickup location for Hertz car rentals in Austin?

  Austin International Airport (AUS) is an ideal place to pick up your Hertz car rentals in Austin. There are numerous advantages that come with picking up your Hertz rental car from AUS. First, the pick garage is just a few steps away. From the Terminal at AUS, you won't have to venture far to leap into an adventure. Hertz rental car is situated in or adjacent to the terminal. Still, you can reserve your rental car online and pick it up as soon as you land. The fleet here consists of pickups, SUVs, compact vehicles, exotics, and sedans.

• What are the different amenities offered by Hertz car rentals in Austin?

  Various amenities are at your disposal if you book Hertz car rentals in Austin. The service provider allows clients to personalize their cars with add-ons if they want an improved experience. Those renting cars to venture into the hilly terrains should remember to fix their cars with snow chains or winter tires, which Hertz offers for free. Still, you can get a GPS navigational system from Hertz and drive around as a local. Hertz rental cars are equipped with child seats at the disposal of families traveling with the smallest of their family members.

• What accessible services are available for Hertz car rentals in Austin?

  Hertz car rentals in Austin offer the needed assistance to clients with disabilities. First is the free adaptive driving devices for clients with mobility limitations. Among the devices provided are hand controls, pedal extenders, spinner knobs, and left foot accelerators. Do not worry in case you have disabilities and lack a driver’s license. Hertz car rentals in Austin will cater to your needs by providing a surrogate driver with the requisite qualifications to navigate you around. In addition, the operator allows you to bring service animals like dogs.

• What is the most popular rental car from Hertz in Austin?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Austin.

• How many car rental locations does Hertz have in Austin?

  Hertz has 8 rental locations in Austin. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes