Book Hertz car rentals in Austin

Austin, TX, United States
31 Oct — 7 Nov
Austin, TX, United States
Sun 31.10
Noon
Sun 07.11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Austin

Overall Rating6.9 GoodBased on 582 reviews
Cleanliness
7.3
Comfort
7.2
Overall
6.8
Pick-up/Drop-off
6.7
Value for money
6.6

Recent reviews

Traveler rating
127
41
32
119
0
Find reviews that mention:
10.0
Pros:Very easyCons:Nothing I can think aboutReviewed 2020 Dec 09
review fromkayak
8.0
Pros:Staff was helpful. Pickup/drop off were easy.Cons:Car was still a little dirty on the inside but nothing majorReviewed 2021 Jan 30
review fromkayak
4.0
Pros:The car was a brand new Nissan Altima in mint condition. It was super-clean inside. And it got an amazing 55 MPG on the freeway!Cons:I returned the car 40 minutes late (5:40 PM instead of 5 PM), and Hertz still insisted on charging me a late fee. With taxes and surcharges, that late fee came out to $40!!! $40 for returning the car less than an hour late???!!! Seriously???!!! I called customer service to politely request that they waive the fee, but they refused. My friends and family tell me other rental car companies have a one-hour grace period for vehicle returns. I guess Hertz is special...Reviewed 2021 Feb 18
review fromkayak
2.0
Pros:The place was clean, that’s the only positive thing I can say.Cons:Try greeting your customers without a bad attitude to start.Reviewed 2021 Jan 25
review fromkayak
10.0
Pros:Staff was friendly and explained everything that was being done.Cons:This time at the Austin airport everything was good. Maybe they should explain how to return the key on the drop off date a little more in detail. That way people won’t be confused when that day comes.Reviewed 2021 Jan 25
review fromkayak
2.0
Pros:After walking 20 min to pick up the rental car on Saturday, the Staff said too bad about your confirmation, we have a waiting list and we have no cars until Monday. They said they tried to reach me, liars. Such a disappointment and no offer to make it better. Welcome to Austin.Cons:I would have loved to have ha a rental car for Saturday so we could have done what we had planned to do.Reviewed 2020 Oct 19
review fromkayak
3.6
Cons:Horrible line. It was awfulReviewed 2020 Sep 08
review fromkayak
10.0
Cons:NothingReviewed 2020 Jul 07
review fromkayak
8.4
Pros:The staff was extremely helpful and kind. They were not a problem in any way, and in fact should be commended for trying to help.Cons:The fact that I searched a pickup at the Austin Airport, and then I rented a car under the assumption that I was to pick it up at the airport only to find out that the address for pickup was not at the Austin airport was really inconvenient. The clerk was not able to change my dropoff once I arrived at the pickup location, which wasn't his fault, it was the silly policy that Hertz has with their policies, and prepaid amounts offered on their website.Reviewed 2020 Oct 27
review fromkayak
4.0
Cons:I searched for a car on KAYAK for Austin airport. Somewhere between KAYAK and Hertz, I ended up with a car in a rental location 12 miles away, and the closing time at the location was the exact time (6pm) for which I made my reservation. The Hertz counter at the airport told me the reservation was for a different location and that the location was closed. I had to call Hertz on the phone for any further support. After 45 minutes and being disconnected twice, I finally managed to get a car that could be picked up at the airport but it still required returned to the original location. It was double the price of my original reservation. Returning to the airport would have been another $130.Reviewed 2018 Aug 04
review fromkayak
7.6
Pros:Staff was really great, car was in good condition and rode smoothly. Was a lifesaver in Austin, TX.Cons:Location of pick up was way too far from the airport. I paid a $70 cab just to get there. I had a bit of a situation when they wouldn't take my debit card, but was able to override that because of the company I'm affiliated with (and I even got a discount)... not sure how that worked. If paying with debit, they will take out about double the amount of what you actually owe as collateral, but is returned at end of rental. I asked if I could return the car at the airport hertz and they allowed me to do this with a fee about the same as the cab ride.Reviewed 2017 Mar 06
review fromkayak
6.8
Bad servicePros:I liked the car, & customer service at the pick up location.Cons:I didn’t like the customer service at the original pick up location due to the unprofessional service. I showed up about 15 minutes earlier than the scheduled pick up time and they advised they didn’t have my vehicle. They informed me they were waiting for it and said the only thing they can do is upgrade me but I would have to pay for the upgrade. This isn’t how you take care of a customer at all , and after standing my ground then the representative actually looked for a solution to the problem.Reviewed 2018 Mar 13
review fromkayak

Where can I find Hertz car rentals in Austin?

6705 Hwy 290 West Ste 603, Hertz car rentals

Address

6705 Hwy 290 West Ste 603

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 512 358 7932

Address

11906 Ih-35 North

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 512 973 8877

Address

911 W. Anderson Lane,ste 125

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 512 407 9650

Address

3819 Presidential Blvd

Hours

Monday07:00 - 23:5900:00 - 01:00
Tuesday07:00 - 23:5900:00 - 01:00
Wednesday07:00 - 23:5900:00 - 01:00
Thursday07:00 - 23:5900:00 - 01:00
Friday07:00 - 23:5900:00 - 01:00
Saturday07:00 - 23:5900:00 - 01:00
Sunday07:00 - 23:5900:00 - 01:00

Phone

+1 512 247 7250

Address

709 East 10th Street

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 512 457 1583

Address

5717 S I35

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 512 326 1649

Good to know

Most popular location

3819 Presidential Blvd

Most popular car type

Economy

Top tips for renting a car from Hertz in Austin

  • Economy rental cars from Hertz in Austin are around 16% cheaper than other car types, on average

FAQs about renting a car from Hertz in Austin

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Austin.

  • Hertz has 6 rental locations in Austin. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes