Book Enterprise car rentals in Spokane

Reviews for Enterprise in Spokane

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Excellent

15

Good

4

Okay

4

Mediocre

5

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car was greatpick up and drop

get the cargreat service

car availablegreat customer

airport locationcustomer service

great pricegreat experience

staff was very helpful

2.0

We made a reservation with Enterprise car rental for a van. Then called 2 weeks before the pickup date and confirmed the reservation. When we arrived on the pick up date, we were told that there were no available vehicles. There was no warning, no help. The manager even lied to us trying to cover up for not calling us. I obviously would have been dissappointed finding out that they had no vehicles, but I find it inexcusable and in very poor taste for a business to not let their customers know that there is a problem. They didn't leave us any time to find an alternative to drive to our son's wedding.Reviewed 2022 Jun 30

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4.0

Liked the pickup and drop-off attendants. The van I received was not what I reserved. It didn't have the luggage room stated and I had to take an additional vehicle on our trip to make up for it. The windshield wipers were also completely worn out and unusable. The cup holder in the rear was also broken out.Reviewed 2022 Mar 12

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7.9

everything was perfect except it was just too expensive!Reviewed 2021 Aug 05

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4.0

Pros:Staff was not helpful or on time. Not much I liked.Cons:Have the car that was reserved and confirmed available for the time reserved.Reviewed 2021 Jun 18

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6.0

Pros:Nice, new car. Quick service downtown.Cons:The Spokane airport location wouldn’t rent me a car and I had to Uber downtown to pick up. They gave me a car with Canadian plates and a metric speedometer, so it was difficult to judge speed. Rental was very expensive and they nickel and dime you for insurance coverage. Even the basic, minimal plan is a gouge.Reviewed 2021 May 11

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10.0

Pros:Yes, everything was great. nice car, good price, nice emoloyeesReviewed 2020 Nov 16

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9.6

Pros:Staff very friendly. It was very much not intuitive that the location was not at the airport, which caused replanning on drop off, but not a big problemCons:Everything else was fineReviewed 2020 Oct 18

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9.2

Pros:Staff was helpful, got the vehicle 2 hrs earlier than anticipated. Liked having unlimited miles. Great deal.Cons:Minivan was uncomfortable - but that’s not on enterprise .Reviewed 2020 Jan 05

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3.6

Pros:Friendly staff. Very nice clean car.Cons:We were 1/2 hour late and our car still wasn’t there for us to pick up. They had to find one for us! It was at an entirely different location & had to drive us there to pick up.Reviewed 2019 Sep 19

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2.4

Pros:When their system showed a completely different price than what I was given on Kayak (three times more), they were able to fix the issue. Although it was very inconvenient for me to wait for them to fix this, and to go to their services counter to resolve it, it did get resolved. So thanks for that.Cons:The vehicle smelled like tobacco smoke. I was not able to pick up the vehicle in Canada and drop it off in the USA, so I had to pick it up in the USA, and do a lot more driving. They told me the vehicle had a full tank, and when I got to the car it only had a quarter tank. Pricing problems too.Reviewed 2019 Jul 12

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6.4

Pros:The car was comfortable, efficient and reliable.Cons:The downtown location wouldn't take me to the airport 12 minutes away after drop-off.Reviewed 2019 Jul 06

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9.2

Pros:Great customer service from employees at counterReviewed 2019 Jun 10

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• What is the most popular rental car from Enterprise in Spokane?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Enterprise in Spokane.

• How many car rental locations does Enterprise have in Spokane?

  Enterprise has 4 rental locations in Spokane. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Spokane airport (GEG)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Spokane airport (GEG)?

  Yes