Book Fox car rentals in Costa Mesa

Reviews for Fox in Costa Mesa

Recent reviews

Traveler rating

Excellent

86

Good

30

Okay

54

Mediocre

101

Poor

3

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get the carcustomer service

car availablelong line

car was dirtycar was clean

friendly staffnever rent

great pricewaited over an hour

wait time

8.0

Would be nice to be a little closer to the airport.Reviewed 2022 Jul 26

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8.0

The car was easy to pick up and drop off. The customer service rep did try to upsell us to a.larger car- stating that.iur car rental was smaller "like a smart car" - which it was not. It was a normal sized Nissan 4 door which was fine for the 4 of us. They also tell you about extra liability insurance costs at the sales desk when you pick up the car. If you don't have liability insurance that you bought from your own provider prior to your trip you will need to buy it from them. This increases the original daily rental price. Get your vehicle and liability insurance beforehand from your own car insurance provider to prevent paying extra at time of pick up.Reviewed 2022 Jun 02

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4.0

I prepaid for a minivan but when I showed up to pick up the vehicle the person said there wasn't a minivan available. She indicated a smaller vehicle but I needed the size of the minivan given the size of the group. Luckily, a minivan did show up after we tried the smaller vehicle. What's the point of pre-paying for a specific vehicle if the company can't guarantee delivery of the vehicle you ordered?Reviewed 2022 May 25

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6.0

Pick up was a little extra slow with all the upsellijg but people were nice. Check out guy clearly wanted to go home but no need to take it out on the customer especially when they aren’t even the ones slowing you down.Reviewed 2022 May 24

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2.0

Shuttle service was fairly on time. Returning the vehicle was simple and quick. Pickup was a nightmare and took forever. We had two little kids and had to wait over an hour in a line with only TWO parties ahead of us. The cars feel old and not well cared for (was worried ours was going to break down on the freeway). Customer service was poor (a lot of eye rolls and scoffs at us when we asked for help finding our car out in the lot) and felt like they were slyly trying to get us to spend more money anyway they could.Reviewed 2022 Apr 26

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2.0

Car was filthy. Customer service was terrible. Kayak should not advertise for Fox. It’s a fraudulent company and we will be reporting them to consumer affairs.Reviewed 2022 Apr 21

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2.0

Fox was horrible to rent from. The car was filthy. Customer service is impossible to reach and when you do get some one on the phone they are not helpful.Reviewed 2022 Apr 21

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2.0

Do not rent from this location. The employees are unhelpful, sly and rude.Reviewed 2022 Apr 14

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2.0

When I got to the rental place they said I needed a 500$ deposit this was not disclosed anywhere prior to renting. I ended up wasting 500+$ because I couldn't get to the hotel I bookedReviewed 2022 Mar 28

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2.0

I'll never book with Fox or Kayak again.Reviewed 2022 Feb 11

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4.0

We will not rent from Fox again. The tailgate did not lock with the rest of the doors. The inside of the car was dirty including food dried on the back seat. The salesperson who serviced us was persistent when we tried to decline $11.99 per day for prepaid tolls. When we told him we did not want that he wouldn’t take no for an answer. He was very pushy. This was after we had traveled across the country and were very tired and did not need this harassment. Note: we did not drive on any toll roads after he told us that could not happen.Reviewed 2022 Feb 08

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4.0

Prices are very reasonable. The service was diabolical. No worse than that, it was the indifference with which I was treated that irked me the most.Reviewed 2022 Jan 20

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• What is the most popular rental car from Fox in Costa Mesa?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Fox in Costa Mesa.

• How many car rental locations does Fox have in Costa Mesa?

  Fox has 1 rental location in Costa Mesa. Take a look at our Fox rental location map to find the best rental cars near you.

• Does Fox have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Fox offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  No (According to our data)