Cons: Everything was fine except they close at noon on Sat and didn't let us know until I called to confirm. We had high anxiety to get there on time. There were many people that didn't get their car. Thank God I callef.
Pros: The staff is amazing! Great bunch! They always make it very hassle free at this location!!!
Cons: Absolutely nothing.
Pros: Overall unhappy
Cons: The suv we reserved was not available no one called us beforhand paid the price of a suv for a car, car was not cleaned at all customer service was not good
Pros: Easy pick up and drop off.
Cons: Did not have a “clean seal” when picked up and only realize this when I dropped off and saw another car with one. Back seat was also dirty and driver door inside. Not to mention the dents on the driver side doors. It drove a bit rough also. Could have used an alignment and/or tune up. Was a very well used 38,000 mile car.
Cons: I almost lost on a car, because I wasn't within the hour, but didn't get a cal. Every other car rental calls as a courtecy.
Pros: Quick and easy
Pros: Staff was very friendly and helpful. Drop off was super easy.
Cons: Vehicle had popcorn in between the seats when I picked it up. This was the only item that did not exceed my expectations. Everything else was perfect. Vehicle condition, customer service, ease of pick up and drop off was just wonderful!
Cons: The USB port was inoperable. Couldn’t charge my device ☹️
Pros: Staff was friendly and the dropoff was super easy
Pros: The daily rate
Cons: Baby seat is expensive
Pros: Access to return area was easy. Office was close to the drop off parking.
Cons: Young man at the counter put out minimal effort and seemed bothered that he had to help you.
Pros: The African -American young man uncharged of the office at the moment of the pick up and drop of the car did an excellent job. On top of that he was very helpful, nice and respectful. Thank you very much.
Hertz has 2 rental locations in Gainesville. Take a look at our Hertz rental location map to find the best rental cars near you.