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Niagara Falls hotels near Adventure City
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Best Niagara Falls hotels near Adventure City
Situated in Niagara Falls, this spa hotel is within a 15-minute walk of Clifton Hill, Skylon Tower and Fallsview Indoor Waterpark. Casino Niagara and Fallsview Casino are also within 15 minutes.
Overall 9.1 Excellent
Based on 1,629 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.2
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Cons: Bed was a little on the hard side, no seat in the steam shower.
Excellent
9.7
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Cons: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving
Excellent
10.0
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.
Excellent
8.0
Pros: Fireplace, jacuzzi & breakfast in bed
Cons: Luxury room in a good location
Excellent
9.7
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Cons: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.
Excellent
9.7
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Greg Frewin Theatre and Niagara SkyWheel. Clifton Hill and Fallsview Indoor Waterpark are also within 10 minutes.
Overall 8.9 Excellent
Based on 1,279 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
3.1
Good
6.8
Good
6.0
Good
7.4
Pros: Had the junior suite which was very spacious (however friend also had suite that was slightly smaller so specify when booking). Overall was a decent stay for one night but wouldn't want extended stay there. Close to clubs and shopping!
Cons: For some reason the tv channels were seriously lacking. Aimed to be back in room for jays game but couldn't get it on tv! Also mini-fridge and microwave are great to have but seriously small and outdated! My friends and I joked that this was a hotel-motel feel.
Mediocre
2.0
Cons: Very dirty. Un safe. Was warned about shady characters walking around. Water stains on furniture.
Excellent
9.7
Excellent
8.8
Pros: I loved the location! The stuff was very nice, room had everything we needed.
Cons: There was an "old carpet" smell in the hallway and the room. I mean it nothing that will burn the nose hair but it was there.
Excellent
10.0
Pros: Beautiful rooms, friendly staff and the best location. Walking distance to everything and front-facing rooms have the perfect view of the fireworks over the falls. Amazing hotel. We wouldn’t stay anywhere else.
Mediocre
2.8
Pros: Only thing good at this hotel is location.
Cons: The room smelled like cigarette smoke (our clothes and hair smelled just from being in there). The curtains looked and smelled like they have never been washed since they were put up. Even the air coming out of the a/c unit smelled. Stained carpeting. Tried to get a different room but was told none available. Front desk staff not helpful. (During our 4 day stay we dealt with a broken toilet, broken safe, dog barking through night, elevator broken for 2 days). This hotel is for smokers and people traveling with dogs. Wish we had left as soon as we smelled the room.
Excellent
8.5
Pros: On the high floors you actually get to see the falls on a budget price!
Cons: The mattresses aren't the best but they'll do.
Excellent
8.0
Pros: Centrally located. Most sites walking distance.
Cons: Needs updating, parking should be free if you stay there... plus my car was dinged in the lot!
Excellent
10.0
Pros: Comfort, Service, & location
Cons: All was well
Excellent
8.2
Pros: It was good price and close to the falls and Clifton hills
Cons: My room did not have a jacuzzie tub like in the description I was kind of disappointed by that
Excellent
10.0
Pros: The hotel is newly renovated the room was excellent Very clean and the staff were amazing
Cons: Aside from the weather nothing
Okay
4.2
Pros: location
Cons: I was charge extra for a full parking Parking lot. Room is dark and tv super old , with 5 channels. They offer Wii fi ,but it was not able . I complained and a handyman came to help me and He said sorry. It does not work on 8 floor. Luis Araoz
Good
7.1
Pros: Total cost for a King bed and fold out couch was $57.50 (US). You could see the American Falls from our window. They would probably be obscured by trees when their leaves return. Pool area was fine, perhaps a little stark. Bed was somewhat comfortable. The room was kept up. For some reason, there was a plastic bag over the smoke detector.
Cons: Walls seem very thin. Could hear the neighboring TV very clearly. We used the noisy fan to create white noise to drown out the TV. Our door would rattle when the neighboring door would shut. The bathroom could use some work. The light colored tile grout was turning black and tiles cracked.
Chase your next adventure from Courtyard Niagara Falls. Located in the Clifton Hill tourist district, our hotel provides an ideal home base as you explore the natural wonders of Niagara Falls, ON, Canada. Seamlessly explore nature and city thrills with our hotel's proximity to Scotiabank® Convention Centre, casinos and the enchanting falls. Take time out for a delicious meal at The Keg Steakhouse & Bar, our on-site restaurant offering mouthwatering steak and fresh seafood. During your visit to Niagara Falls, ON, Canada, maintain your workout at our 24-hour hotel fitness center or in our outdoor pool. Unwind in the comfort of a spacious hotel room with free Wi-Fi, plush bedding, a large workstation and a flat-panel TV. Infuse your travels with a splash of excitement when you book accommodations at Courtyard Niagara Falls, providing the ideal blend of style and substance you deserve.
Overall 8.5 Excellent
Based on 1,480 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.2
Excellent
9.3
Pros: Big rooms. Indoor/outdoor pool. Quiet. Location.
Cons: Breakfast not included because booked through 3rd party vendor. Very expensive area. View.
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.8
Pros: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.
Cons: The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
Excellent
8.8
Pros: Location and cleanliness.
Cons: Expensive breakfast and parking
Excellent
8.0
Cons: Crowded, one of the rooms had a view of a concrete wall and nothing else.
Good
6.0
Pros: Very nice room, clean and great location.
Cons: Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
Excellent
8.5
Pros: Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach
Excellent
9.7
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Excellent
9.4
Pros: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.
Cons: Liked everything
Excellent
9.7
Pros: It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable.
Cons: No issues whatever.
Excellent
10.0
Pros: Great location close to Falls and everything !! Will stay there our next trip
Good
6.8
Pros: Location and cleanliness
Cons: Parking was added on at the end of stay. We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.
Mediocre
2.0
Pros: Room was clean
Cons: Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
Excellent
10.0
Pros: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
Excellent
9.4
Pros: Our room was very nice with a jacuzzi tub which was a pleasant surprise.
Cons: Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
Good
6.2
Pros: STAFF WAS VERY CARING . PARKING VERY CONVIENENT . 2 COMPUTERS AND PRINTER IN BUSINESS AREA FOR USE . LARGE IN ROOM SAFE .
Cons: THIN WALLS . HAD HONEYMOONERS ON ONE SIDE MAKING "NOISES" AT 2am and again at 5am 2 days in a row . ON THE OTHER SIDE COUPLE PLAYED RADIO AND OPENED , CLOSED , LATCHED ADJOINING DOOR AT 4:30 am THEN HAD LOUD CONVERSATION . MATRESSES TOO SOFT . HOT / COLD INDICATOR IN SHOWER WAS OPPOSITE OF ACTUAL OPERATION .
Experience the excitement and beauty of Canada's iconic Niagara Falls at Niagara Falls Marriott Fallsview Hotel & Spa. Our incredible position overlooking the falls offers stunning views from our newly renovated guestrooms and suites, dining venues and meeting rooms. Awaken refreshed in Ontario as the roar of Niagara Falls serenades you. Pamper yourself at our hotel spa, go for a swim in our indoor pool or take a walk in scenic greenspace that is nearby. Our selection of restaurants offers tempting choices, from Morton's Grille to Starbucks® or our lobby lounge. If a business or social event brings you to Niagara Falls, delight in our hotel's contemporary venues, exemplary service and outstanding views. When it's time to explore Ontario, our hotel's premier location puts you within minutes of Fallsview Casino Resort, Scotiabank Convention Centre, Niagara Falls boat tours, award winning wineries and more. Whether traveling for leisure or business, we look forward to welcoming you at our Niagara Falls hotel.
Overall 8.3 Excellent
Based on 4,073 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Okay
4.8
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
Excellent
8.0
Okay
4.5
Cons: Poor reception staffs
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
Excellent
8.8
Pros: Can't beat the view, great modern updated room
Cons: Parking cost
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
Excellent
10.0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
Excellent
8.0
Pros: Great view. Heated indoor pool in the basement. Good location. Spacious room.
Cons: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.
Excellent
9.1
Pros: The view in our room (we upgrade it to the 18th Floor) was magnificent. The Marriot falls view is ideally located and easy access to every where. We enjoyed our stay very much.
Cons: In room coffee machine is bad and outdated.
Good
7.7
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Romantic and spectacular!
Cons: I loved it all!
Excellent
8.3
Excellent
8.0
Pros: We stayed on the 22nd floor rm 2225 and the view was incredible! Smack in the middle of the falls. Bed was very comfortable and the staff were very nice! My only complaints were that I found hairs in the tub and the parking was extremely expensive $35 a night isn't in my budget so we parked the casino. Coffee in the room was horrible and also WiFi wasn't free in the rooms either. Overall worth to pay the upgrade for a falls view. And in my opinion the only way to go it truly was a million dollar view!
Cons: Parking fees very expensive No free WiFi were my main complaints
Excellent
9.1
Pros: The view from our room was magnificent! The staff were all very accommodating and friendly. The hotel is in a great location - kind of at the end so as to not be excessively busy and loud - and within walking distance to many great locales. I would suggest buying the bus/tour package for local attractions - great value!
Cons: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.
Good
6.8
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
Excellent
9.7
Pros: Terrific location, excellent views, friendly staff
Excellent
8.3
Pros: Great views
Cons: Could clan rooms a bit better
Excellent
9.7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
Excellent
10.0
Pros: We had a room with a window that would open just wide enough to hear the Falls. Perfect. Rooms have two chairs facing the Falls. Short walk to a really nice non-smoking casino and a lift to visitor center close to the Falls.
Cons: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.
Good
6.0
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
Excellent
9.7
Pros: Excellent views!
Excellent
10.0
Pros: The view of the falls was unbeatable. The room was clean and very nice. The bed was the most comfortable bed I've ever slept in. Pillows were perfect. Loved having the little fridge in the room too. Given the hotel was totally full it was very quiet
Cons: The rattle of the elevators was kind of creepy. They were very fast though.
Good
6.0
Pros: room was spacious and clean
Cons: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.
Excellent
8.8
Pros: You cannot beat the view. Amazing day and night. Close to all the action, the hotel is attached to the tram that takes you straight down to the observatory for the falls. There was a fireplace in the room! Hadn't seen that in a hotel before. Even if it's just for looks, it's a great romantic touch. All staff was extremely friendly. From the valet to the front desk. They even exchanged our currency for us at the current exchange rate. Comfy beds. Quiet hotel
Cons: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week
Good
7.7
Pros: Very nice lobby with with Starbucks and a restaurant for your convenience. Our falls view room was spectacular .
Cons: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.
Mediocre
2.0
Cons: Valet parking was a joke. $45 a night and a 40 minute wait fir your car.
Excellent
9.7
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
Good
7.4
Pros: Came to this hotel basically for the view. Great to wake up seeing the Niagara falls.
Cons: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!
Good
7.1
Pros: location
Cons: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD
This family-friendly Niagara Falls hotel is located on the Strip, within a 10-minute walk of IMAX Theatre Niagara Falls, Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 1 mi (2 km).
Overall 8.3 Excellent
Based on 1,547 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything was fantastic
Cons: Nothing
Excellent
8.0
Good
7.4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Good
7.7
Excellent
8.0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Okay
5.6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
Excellent
8.6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
8.0
Excellent
8.8
Excellent
9.4
Good
6.5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Excellent
9.7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Good
7.7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
Excellent
10.0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
9.6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Clifton Hill and Greg Frewin Theatre. Fallsview Indoor Waterpark and Ripley's Believe it or Not are also within 10 minutes.
Overall 8.2 Excellent
Based on 4,700 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Okay
4.8
Good
7.7
Excellent
8.2
Pros: Close to Clifton hill and everything we wanted to see. Didn't have to drive at all to get to places.
Cons: Not a lot of channels missing quite a few!!!! Needs to improve with more selections and more sports channels.
Excellent
8.0
Cons: Two of the lamps didn't work. But otherwise good room
Excellent
8.0
Pros: The location is perfect! The hotel is one block from the top of Clifton Hill, with bars and restaurants lining the streets. The falls are about a 10 minute walk and there are various bus routes within a 5 minute walk. The staff were friendly and helpful, providing a map and recommendations as to where to eat. It is a clean, comfy, inexpensive option.
Cons: The hotel had several doors which said they could only be opened with a room key during the day and were locked between 12 am and 6 pm. This was not the case. I did not feel that the hotel was very secure, and being so close to a number of tourist attractions, this was worrisome. Although there may have been some confusion on our part, the hotel does NOT have an outdoor pool. Finally, although the lobby and main section of the hotel and newly remodeled, the section of the hotel we were in was in the back building, an older section that has not been remodeled. I do not know if this is due to the fact that we booked by a third party site, as the woman at reception pointed out at check in, or if this was just due to the amount of bookings. The newer section of the hotel was substantially updated compared to our area. We had a very old toilet, that actually need housekeeping attention during our stay, an extremely old shower head that did not really get all the shampoo out, and a faulty breaker that tripper while we were getting ready to go out.
Excellent
8.0
Good
7.4
Excellent
8.8
Excellent
9.7
Pros: Locaition. Very clean.
Cons: Extra parking fee.
Excellent
10.0
Pros: Great place, great service we're coming again!
Excellent
8.8
Pros: Clean room, professional staff, close to the action but in a quiet out of the way location.
Cons: Bed could have been better.
Excellent
10.0
Excellent
9.7
Pros: Great location, great value for money, friendly staff
Excellent
8.0
Pros: I liked the room was nice and spacious
Cons: I didn't like that you needed a ticket to get breakfast
Excellent
8.2
Pros: The hotel was very clean and located very close to thestrip. There are two bars across the street but you do not hear anything once inside. Staff are incredibly polite and parking, although not included, was affordable. Perfect hotel for a family or couple at an affordable price
Cons: Although i would recomend the hotel, our fridge was barely cold enough to mildly chill a bottle of wine, and the settings knob not surprisingly missing. The other fault was air conditioning unit unable to keep up with the 85+ weather outside. It was a tad warm on our stay
Spend your next family adventure at this Howard Johnson Plaza by the Falls Niagara Falls conveniently located just one block from the majestic Niagara Falls and Horn Blower Niagara Cruise experiences. Try your luck and find entertainment at Niagara Fallsview Casino Resort, watch whales jump and play at Marineland, or travel to the top of the 775 foot Skylon Tower for breathtaking views of the Niagara Falls. Find delicious food at the several on-site eateries and restaurants. Energize in the fitness center, or relax in the hot tub, sauna, heated indoor pool or seasonal heated outdoor pool. Parking is available for 15.00 CAD daily charge at this eco-friendly hotel non-smoking hotel. Plan your exciting day from the comfort of your guest room with complimentary high-speed Internet access, and enjoy the 37-inch flat-screen LCD TV. For additional comfort, book a hot-tub suite.
Overall 8.2 Excellent
Based on 4,570 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Excellent
9.1
Excellent
8.0
Excellent
9.1
Good
7.4
Excellent
10.0
Excellent
8.2
Pros: Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub
Cons: Hot tub too cold
Excellent
9.1
Pros: In a good location, grat service
Cons: It was clean, but not the cleanest hotel we have bee. To. Overall a great value!
Good
6.2
Pros: Location
Cons: It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount
Excellent
8.0
Excellent
8.0
Excellent
8.2
Pros: Clean, bright, comfortable room. Kids loved the pool. Relaxed atmosphere. Basic exercise room.
Cons: It was a bit pricey for a place with zero breakfast.
Good
7.1
Pros: Room was very comfortable and spacious. Liked the retro decor.
Cons: Hugely inflated pricing for a weekend stay. Bath towels too small and too few. Spa was too busy to enjoy and facilities (shower area) lacking.
Excellent
8.0
Pros: Good pool,hut tub and sanua
Cons: Wifi wasn't that good ... At least not up on the 4th floor
Excellent
8.8
Pros: The front desk staff. As a former hotel guest service agent I was very satisfied withthe staff and their recommendations. Young brown skin gent working the evening shift is a star and if your smart lock him down in you company.
Cons: The ugly design paintings in in the room. Who approved that?
Excellent
8.0
Pros: The location and staff were amazing. And the price was great too. The pool has just about everything you need.
Cons: You would expect that by the middle of June that the outdoor pool would be open by then. And the indoor pool was way over chlorinated. Eyes burned just sitting in the pool area watching out kids swim. Also pool had huge clumps of hair floating in it . TV had issues as well couldn’t get it to work even with hotel helpers.
Situated on a lake, this eco-friendly motel is steps away from Niagara River Gorge, Clifton Hill and Ripley's Believe it or Not. Casino Niagara and Niagara SkyWheel are also within 5 minutes. Niagara Falls Station is 29 minutes by foot.
Overall 8.1 Excellent
Based on 977 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Good
6.0
Pros: Location was good for access to Hornblower and Mistrider
Cons: Was too close to loud music that went on until 1 in the morning.
Excellent
10.0
Excellent
10.0
Pros: Perfect location. Clean rooms. Friendly staff.
Good
6.5
Good
7.4
Pros: Balconies are a huge plus
Cons: Out dated.
Excellent
9.1
Good
7.7
Mediocre
3.7
Excellent
10.0
Pros: Very close to the falls. Room was very clean and staff were very nice
Excellent
8.2
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Cons: The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
Excellent
9.4
Good
7.1
Excellent
8.2
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Cons: There is no free breakfast, which I read there was on many sites.
Excellent
8.0
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Cons: All ok
Good
6.5
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Cons: Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino, Skylon Tower and Queen Victoria Park. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).
Overall 7.9 Good
Based on 7,164 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
8.0
Good
6.5
Good
7.7
Excellent
10.0
Excellent
8.5
Pros: Our children gifted us a weekend away at the Oakes Inn. Upon arrival Saturday night, we had a slight wait to check in, a number of others checking in as well. Our room was immediately ready. We took one of three elevators to our floor and entered the room. The room itself was very clean and well laid out, reasonably well appointed as well. Being on the 4th floor we had a limited view of Niagara Falls, but the rooms do all face the falls. We were a good distance away from the elevators so noise was very miminal. They design of the elevators is actual very good, they are located athe front of the building while the rooms are at the back, so all shouldbe relatively quiet. The pool and hot tub, were clean and functioning and were vacant when my wife and I went to use them. Towels were available, but the next 4-5 guests would have had to do without. Breakfast was included with our package, it was served at the attached Appleby's restaurant. The food was served quickly and was hot and fresh. The location was great if you wanted to walk next door to the casino (which many were doing) or walk down to the falls. Lots of entertainment and restaurants nearby to keep you busy. We'd be happy to return to this hotel again any time. Four stars from us.
Okay
4.0
Pros: Sorry location is it for this place
Cons: Everything else. Room was beaten down. $25 to park. No breakfast on site. The 14th floor nothing special. No free wi-fi. For the money they ask you're better off at one of the neighboring properties.
Okay
4.8
Pros: Nice view of falls. Room looked nice.
Cons: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem
Excellent
10.0
Pros: If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.
Cons: Parking is expensive.
Excellent
9.4
Good
6.0
Excellent
9.4
Excellent
9.1
Pros: The hotel is nice and clean. The view overlooking the falls is absolutely amazing.
Cons: Breakfast was served at Applebies next door, no options and not very good.
Excellent
8.2
Pros: We have stayed a few times at the Oakes. Always a good experience.
Cons: We were given free breakfast passes for Applesbys which is located next door. When the waitresses saw that we had the passes we noticed how they treated us different - almost like we were a bother. One would think that this would be a golden opportunity for them to showcase the restaurant to possibly entice us to come back for lunch and dinner. After the way we were treated and the horrible quality of the eggs (dry & discolored) and the stained coffee cup we would never seek them out as a nice place to enjoy a meal. It was however awesome that the Oakes offered the free passes - Applebys just failed horribly!!!!
Mediocre
3.1
Pros: I only liked the location
Cons: 1. Be aware that this hotel has motel like section with doors open to the outside. 2. Also, house keeping was banging on the door and window at 9am with the DO NOT DISTURBE sign on the door. 3. The beds they had in the room were full size not queen.
Excellent
8.0
Pros: The room had a BEAUTIFUL view of the horseshoe falls. The room was clean and up to date. The parking was convenient but cost $16-when the casino was right next door and cost $5....
Cons: There was construction going on in the lobby that was rather distracting, but theyre updating their hotel--I cant really complain about construction when we weren't using the lobby for anything but a walk through. The TV had barely any channels and they kept going in and out of fuss. But we werent there to watch TV we were there on vacation. A bit pricey but all hotels around there that are "nicer" are a little pricey and it was a Friday night so of course they raise the rates on weekends.
Okay
4.2
Pros: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.
Cons: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view." Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day. My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.
Mediocre
3.7
Cons: It wasn't worth the money at all. The room was dark, felt dirty. There were stains on the pillows, and had to kill a couple of bugs. Bathroom was dingy and dirty feeling. The place was overall very tired looking.
Good
7.4
Pros: The view, pool and spa.
Cons: Had to go outdoors to get to breakfast (with hotel voucher)- the staff at the restaurant wasn't very friendly to foreigners. Parking was quite a walk for a solo mom with luggage and a 5 year old in the dark. For a newly renovated hotel, it shouldn't have patches in wall paper and flimsy bedding. It is over-rated. Paying for location.
Mediocre
3.7
Pros: The only good thing was you were close to lots of fun stuff in Niagara Falls and could "kind of" see the falls from your window. (4th level)
Cons: They "upgraded" us in a room with a king sized bed that was actually a double bed made up for one adult. We had to call down twice for extra pillows. They actually put us in a wheelchair accessible room 421 with no tub, grab bars everywhere, and a chair in the shower. The water gets everywhere in the bathroom because there is no lip to keep the water in when we put the white towel on the floor to stop the water it turned black underneath from??? Dirty floors. There is no fan in the bathroom to remove the steam so when you shower it gets really hot and hard to breathe. Then, after you run the water there is this terrible rattling sound in the wall the pipes make. The dresser drawers are broken and hazards and never stay shut. When this was brought to the attention of staff upon checkout they basically apologized and said that "well we upgraded you, we would have put you on ground level outside in the motel next door with booking.com" because we only paid $265 for the night.. Who knew that the shitty motel next door to the hotel was actually a part of the hotel. It looks like somewhere you go to get murdered not a place you spend $300 bucks to stay. I suggest save your money and go somewhere else. Would only be worth it to spend maybe $50 but parking in itself is $25.
Excellent
8.0
Pros: View of falls was great. Parking was convenient but $15 per night. Might be better off buying bus pass for the day.
Good
7.4
Pros: We Liked: The Location - very convenient to be so close to the falls, it only takes a few minutes to get down to the falls by taking the lift (it's totally worth the $7 per person for an all day pass to avoid walking back up the huge hill on the other side.) The Large Room - for the price, which was the best we found, we had a very large room - larger than most we've stayed probably ever. The Actual Look Of The Hotel - very professional and new looking, but not so uptight like Embassy Suites (I went in to redeem a Groupon and it was like high high end professional - too much for us). Breakfast - the hotel doesn't have a restaurant in it. They do, however, provide you with breakfast certificates for each of your days you stay for the Applebee's immediately next door (less than 30 second walk from the front of the hotel - practically connected). It is a set breakfast - coffee/hot tea with orange juice, scrambled eggs, 2 sausage links, 2-3 slices of bacon, toast w/butter&jelly-which was delicious- and breakfast potatoes. It was a great breakfast to be included for each guest for each night of your stay! Just remember that your tip isn't included in that, so tip your waitress! :) Overall, I'm glad that I was able to find this hotel at this price. We were able to do much more with the extra money we saved, including buying the Adventure Pass that includes numerous activities to do. We did have a good time and didn't have really any issues with the hotel staff or room (besides the beds). I would recommend this hotel, but I'd really consider the last sentence of my "Dislike" info...
Cons: We Disliked: The Beds - They're the most uncomfortable we've ever slept on - ever. Wifi - When I booked the hotel, it said that there was internet, and wifi that was available with a surcharge. I understood this as several hotels make you pay for wifi, but give you a jack in the room for free. I just brought my portable wifi router which I've used before. Unfortunately there wasn't any jack, and I was forced to buy the wifi ($10CAN + ~$2CAN for some improvement fee). The Bathroom - very small, but functional. Would have wished for additional settings on the shower head, but it really only had one. It did, however, have GREAT water pressure - almost on the edge of too much but we liked it. Even with these issues, they didn't impact our trip that much. We were certainly happy to return to our beds and get a great night sleep. Maybe pack one of those memory foam toppers next time?
Excellent
10.0
Pros: The location, location, location. One block away from the Incline. Easy walk to the Casino and everything else. Great value!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Pros: Great renovations to lobby and rooms
Cons: They need to upgrade the beds and get bigger tvs
Excellent
9.1
Good
6.0
Good
6.3
Mediocre
2.0
Pros: Nothing
Cons: Everything
Excellent
10.0
Mediocre
2.5
Excellent
9.1
Okay
5.4
Mediocre
2.0
Cons: We booked a falls view and instead were put in a motel section with a view of a parking lot. The room was very hot, there were stains on the ceiling. When asked to be changed to a falls view room they simply moved us across the hall. Definitely not worth the 200$ Canadian for this stay
Okay
4.8
Pros: free breakfast
Cons: I reserved a falls-side view, I went to the hotel really early to request a higher floor, they told me to come back around 3 pm. When I come back to get a room, I got the worst falls-side view, with no view of the river at all, it was on second floor I got parking view and some of the river which was covered by trees so could't see much. I am very disappointed as I was planning this trip to have a nice view as I thought will be, I guess I was wrong. And the furniture was so bad in this room, the coat rack was in the room, the tv stand was so bad, it was a big bulky cabinet that covered the view of the tv, you could watch tv only from the bed there is no angle view
Excellent
8.0
Okay
5.1
Cons: If you actually want a "view overlooking the Falls" be sure to book a room 7th floor or higher. My 5th floor "falls side view" was of the parking lot and trees. I went to the front desk to ask for with the view I thought I had paid for, and was offered a $50 (Canadian) upgrade. Talk about bait-and-switch. I felt ripped off. I would definitely call ahead to be sure to get a higher floor room... also be sure it is on the west side of the building.
Excellent
9.1
Pros: Loved the view from our room!!!
Cons: The beds were uncomfortable, and the sheets were dirty!!!
Good
7.4
Pros: The view
Cons: Room was a bit outdated for price. Bed linens could be nicer
Excellent
10.0
Pros: The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.
Good
6.0
Pros: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Cons: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.
Excellent
8.0
Pros: Location is great. Lots to do in the immediate area that is in walking distance. I loved ditching the car and exploring on foot. Very touristy, but fine when that's what you are looking for (and we had teen kids with us who wanted things to do).
Cons: The hotel room was fine, though the rest of the hotel is pretty middle-of-the-row. Staff quite friendly and competent, just not very classy entrance, no bar/restaurant that I saw - but there are plenty around. NOTE: the difference between "Falls Side" and "Falls View" (high enough floor to see over the nearby trees). Our room was only Falls Side, but we DID have a falls view because it was winter and the trees were bare. We'd have had a view of nothing but the parking lot and trees had it been summer.
Good
7.4
Pros: Excellent view great price
Okay
4.8
Pros: Hotel has two types of room (Traditional and Renovated rooms). Traditional rooms are jail cells. Make sure to confirm with hotel that the room you are getting is Renovated room and not the traditional room.
Cons: Front desk was rude. They told me all the rooms are full and they cannot do anything. we arrived bit earlier as I was driving from USA. Front desk told me to wait until 3PM for the room instead of accommodating me at 2PM and they don't care how tired the guest is when they reach there after 8 hour drive.
Okay
4.0
Pros: good location, but no room view of falls like implied, . you have to hand carry all luggage to room, no bellboys no dolly,no security, anyone can walk in stairs door in to hotel, had to park in casino to avoid 2p dollar charge is ridiculous to charge guests to park.example springhill marriot where we are now is clean beautiful no wifi charge, free parking nice free breakfast ,oaks has no breakfast
Mediocre
3.7
Pros: View. Since there were no leaves on trees yet, the view of the falls was good.
Cons: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.
Excellent
8.8
Pros: Friendly staff, nice location , quiet room except the air conditioner
Cons: Noisy air conditioner
Okay
4.3
Pros: View of the falls
Cons: Dirtiness of. At petting, fact that it was under construction, no comfortable Libby area, desk help was terse
This family-friendly Niagara Falls hotel is located on the riverfront, within a 5-minute walk of Oakes Garden Theatre and Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within 15 minutes. Niagara Falls Station is 29 minutes by foot.
Overall 7.9 Good
Based on 4,710 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Excellent
9.1
Excellent
8.5
Excellent
9.1
Excellent
8.2
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Cons: Rooms smelled a little. Other than that it was a great stay.
Okay
4.0
Excellent
9.7
Excellent
10.0
Excellent
8.2
Pros: We upgraded to a better view, it was worth it if that's what you want. The room was clean and within walking distance to everything
Cons: The tub was small and concaved which was weird standing in the shower. Also the indoor pool was very cloudy, we didn't go in because we thought it was filthy water.
Excellent
9.7
Pros: Views, fireplace, couch in room, jacuzzi tub in bathroom
Cons: Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Excellent
10.0
Pros: My room had a awesome view of the falls. Front desk was great. Hotel Valet was quick and worth it.
Cons: The shower was small even though it had a jacuzzi tub init.. And watch for extra fees in the bill at checkout.
Mediocre
3.1
Pros: Close to Clifton Hill.
Cons: Parking being so far away and 30.00, resort fee. An additional 50.00 after already paying 100.00+ for the room
Excellent
8.5
Pros: Very convinient to everything in Niagara Falls area
Cons: Room didn’t get very cold despite how much we turned up the ac.
Good
6.5
Excellent
9.7
Excellent
9.1
Excellent
10.0
Good
6.0
Cons: Bathroom was small and the shower was rediculous short.
Excellent
9.7
Okay
5.4
Cons: There were stains on the pillow. Washroom looked very old. pillows seemed very low quality.
Excellent
9.7
Excellent
10.0
Excellent
9.4
Okay
4.0
Okay
5.7
Excellent
9.1
Good
6.0
Excellent
10.0
Good
6.8
Pros: Can't beat the views from the top floors facing the falls. Loved that the window actually opens so that you can even hear them. All the attractions are literally steps away. Didn't need to use our car! Staff was incredibly helpful and pleasant!
Cons: The rooms are very simple and rundown. We stayed on the lower floor for one night without a view of the falls and the window faced an internal hallway. It felt like a dungeon! Even the deluxe rooms furnishings were rundown.
Excellent
10.0
Pros: We had a room with view to the Falls and it was amazing. Travelled with a toddler, and we found it pretty family-friendly. There are many attractions and restaurants nearby, and for some of them you don't even have to leave the hotel.
Cons: The buffet at the Fallsview Restaurant was very expensive, but of course, the view is amazing, and the service was pretty good. We only stayed for one night, so we didn't get use all the resort's amenities.
Excellent
9.4
Pros: It had everything you need and want for a conference stay and for the family.
Cons: Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.
Excellent
10.0
Pros: Very good location
Cons: Starbucks in hotel prices are expensive and drinks are not good. I ordered strawberry banana almost $10 (including tax) and taste so bad.
Okay
4.0
Pros: Waterpark Italian Restaurant
Cons: Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Excellent
8.8
Pros: Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.
Cons: Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.
Excellent
8.5
Pros: - Great location, close to everything. - Basically attached to Rainforest Cafe, an indoor water park, Starbucks. - Gave a $5 gift card if you choose to forego getting fresh towels, etc as a thank you for "going green"
Cons: -Bathroom was small in the room where we stayed (one queen bed) - Cable didn't work in our room
Excellent
8.5
Pros: The resort was clean and comfortable. We were upgraded at the front desk because they overbooked! Our room was beautiful and had an awesome view of the falls. The staff was super friendly.
Cons: Our room had a jacuzzi, and the jets were broken. AlsoC the walls were really thin and we could hear everything.... and I mean everything... that the people in the room next to us were doing.
Excellent
8.5
Pros: The location was great. Lots to do. Didn't have to go out of building in winter if you didn't want to b
Cons: The plug in the bathroom was so worn things wouldn't stay plugged in. There was some sort of crusty stain on the foot stool. Who was really gross.
Excellent
9.7
Pros: The view from the 21st floor fallsview room was a jaw dropper! Located right on the corner of Falls Ave & Clifton Hill, its right in the center of the Vegas-like hub of activity on Clifton Hill, and within easy walking distance of everything.
Cons: Fallsview room is pricy, but you get what you pay for. Despite being insanely expensive ($50 ea) the buffet dinner in the 14th floor Fallsview Resturant was good, but nothing to get write home about. I guess you're paying for the glasswall view of the falls.
Excellent
10.0
Pros: The view of the Falls
Excellent
9.7
Pros: Like the location, the room and convenience of being connected to casino.
Cons: Didn't like that we had to park in parking garage of casino. It was quite a hike with bags.
Mediocre
3.7
Pros: Just the location
Cons: Everything
Excellent
9.1
Pros: The staff were quite helpful and knowledgeable about the area.
Cons: Some of the rooms do not have the views they are described to have.
Okay
5.7
Pros: The floor to ceiling window is lovely, and the fact that the window actually opens.
Cons: Our room was described as having an uninterrupted view of the falls, and while it was beautiful, the falls were only visible if sitting on the couch and looking at a sharp angle. The room was way too expensive for the general quality, while it was clean, the decor is lifeless, drab, and outdated.
Good
7.7
Pros: Very clean. Great location. Comfortable beds. Victor on check-in was great!
Excellent
9.1
Pros: With a water park, friendly staff and plenty to do this is an excellent place to take kids. Buffet dinners are a highlight of the day.
Cons: Strange no fans in the bathroom.
Excellent
9.1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent
10.0
Pros: The veiw was the amazing
Excellent
9.7
Pros: Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
Good
6.8
Pros: The room we booked on line was supposed to be a 5 Stat Queen with a garden view. What we actually got was a small dark interior room with a window that looked into the lobby of the convention center. The washroom was so small you had to stand between the toilet and wall to close the door. The shower was smaller than that of an old cruise ship. I'm 6'2" and the shower head was pointed at my navel. Yhe noise from the elevators was so loud it was like trying to sleep on the runway of the local airport. The decibel level was into the mid 90's at times. However the day manager (Taylor) made it right by moving us to a higher floor away from the elevator and noise of out of control children that ran the hallway till 3am.
Excellent
10.0
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Overall 7.9 Good
Based on 1,588 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
10.0
Good
7.7
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Good
7.0
Pros: convenient location
Cons: mattress is so old and uncomfortable
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Excellent
10.0
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
Excellent
9.1
Okay
5.4
Pros: Bed Heart Shaped Jacuzzi
Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
Excellent
9.1
Good
6.8
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Excellent
8.0
Cons: Breakfast was horrible.
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
"Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 15 minutes. "
Overall 7.7 Good
Based on 2,319 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly. The desk clerk explained everything very well and the room was very spacious and well presented. It was only when we opened the curtains that we noticed the view of the falls which was stunning. The shower was amazing, powerful and felt like a massage for my shoulder. The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome. The location is great right on the main drag of Niagara Falls, everything is conveniently close by.
Cons: There was nothing I didn’t like, great place, fully recommended
Excellent
10.0
Excellent
10.0
Pros: Easy access to anything and cleanliness
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Proximity to everything including the trolly bus stops right outside the door.
Cons: No in room refrigerator
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
Excellent
8.0
Pros: This is a comfortable, clean, centrally located hotel.
Good
7.1
Pros: Clean and good staff
Cons: There were lots of noise from pipelines inside building and air vents
Excellent
9.1
Excellent
9.7
Excellent
10.0
Good
7.3
Excellent
8.0
Excellent
8.0
Good
7.7
Mediocre
2.0
Good
6.2
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: Love the cozy feel of our room, big, great beds
Cons: I have no complaints
Excellent
8.0
Pros: Rooms were pretty spacious and staff were very polite.
Cons: Parking was very expensive, better value to just eat outside the hotel
Good
6.5
Cons: Self parking wasn't near and soap wasn't full
Excellent
8.0
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Cons: There was hair in the shower.
Okay
5.6
Pros: pretty good location.
Cons: indifferent check in staff. noise in corridors and floor above. distance from room from front desk. no refrigerator. no alarm clock. bathtub in room. did not have a private bathroom.
Good
6.2
Pros: Good location and staff
Cons: No breakfast Wifi doesn't work in the room
Excellent
9.7
Pros: Beds were very comfortable
Cons: No fridge in the room
Good
6.8
Cons: Parking. Said it was included when I registered only to find out it wasn't and the lot was across the street
Excellent
8.2
Pros: Easy access to casino. Good location for sightseeing and activities.
Cons: No refrigerator in room. $20 a night for a fridge is dumb.
Excellent
10.0
Pros: Very nice hotel, great for mature couple.
Excellent
10.0
Pros: Nice view from window ! Clean and convenient
Cons: Haven't find one to dislike
Good
6.2
Pros: Room was okay.
Cons: I couldn't find the value for money here. The overall layout of the rooms was confusing. Several different elevators that were poorly signed to get to a specific area in the hotel. It was very apparent as other guests were just as confused. When I went back to clarify which elevator I needed the front desk person was clearly agitated by my confusion.
Excellent
8.5
Pros: Very Very VERY comfy beds and right in the middle of the upper falls activities. If you want to do something away from Clifton Hills it is a great place. Restaurants in the building, arcade in the basement and a walkway to the Casino across the street
Cons: $18 to $25 for parking was not mentioned in the pricing and of for that additional cost we could have stayed at the Sheraton down the road with a view of the falls. Not a bargain at all.
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
5.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Pete the concierge was incredible ! He helped make ioyr stay that much better With excellent suggestions and advice to make our trip better. He even recommended a local market where we could buy a Canadian specialty food and he was right on the money !
Excellent
8.3
Situated in the entertainment district, this hotel is 0.9 mi (1.4 km) from Skylon Tower, and within 3 mi (5 km) of Rainbow Bridge and Horseshoe Falls. Aquarium of Niagara and Cave of the Winds are also within 3 mi (5 km).
Overall 7.7 Good
Based on 1,693 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Pros: Great staff. Very attentive and informative. Good knowledge of the area. Great room size.
Good
7.7
Excellent
8.0
Pros: This hotel was a decent place to stay for the price and I honestly have no really big complaints about it. The rooms were spacious. The bed was comfortable. The air conditioning unit worked well. All around good job.
Cons: The only things that I could honestly say we're a negative on the trip was that there was no microwave in the room and that there could be more TV channels for night time usage.
Good
7.4
Pros: bathroom
Cons: breakfast
Okay
4.6
Pros: Nothing
Cons: I did not like the bathroom the tub was dirty needed bleaching I did not like the carpet it needed to be replaced I did not like the bed it needed to be replaced I did not like the balcony it was dirty & gloomy & you looked right into a wall
Okay
4.8
Pros: The beds were OK.
Cons: The staff didn't know the TV channel selections. When asked was given an outdated crib sheet. The bath/shower was a safety risk. No hand bars and the bottom of the tub was too slippery to stand on.
Excellent
8.0
Pros: room is big and the staff are freindly
Cons: parking is little small
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.6 Good
Based on 14,252 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
7.7
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
9.4
Good
7.7
Excellent
8.0
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Excellent service. The housekeeping person was really friendly and helpful. Clean and lovely room, everything worked as it should. This was my second visit and I will always stay at the Hilton Fallsview.+
Excellent
9.7
Pros: Overall very nice would come back again
Cons: The lines at the check in and check out service
Excellent
8.0
Pros: Room was really nice and comfortable.
Cons: The in-house restaurant was not good. We went to the Italian place and had a bad experience. I mentioned this at check out and there was no reaction at all. We are Hilton Honors members.
Good
6.2
Pros: Great location
Cons: Didn't have my correct reserved room type and keys didn't work!
Good
7.1
Pros: The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup.
Cons: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
Okay
5.4
Pros: Location and that it was attached to galleria and casino
Cons: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
Excellent
8.2
Good
7.4
Excellent
9.1
Good
6.2
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Good
7.7
Good
6.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Mediocre
3.7
Excellent
8.2
Excellent
10.0
Good
7.4
Excellent
9.7
Mediocre
2.0
Mediocre
2.0
Excellent
10.0
Good
7.4
Cons: Bathroom was not very clean.
Excellent
9.7
Excellent
8.0
Excellent
8.5
Mediocre
3.7
Pros: Nothing. The room wasn’t what I requested. I didnt want to stay. I asked for my money back and the refused
Cons: Everything!! I was very disappointed and I still want my money back
Okay
4.5
Pros: The staff was nice and accommodating.
Cons: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.
Okay
4.2
Pros: The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled.
Cons: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
Excellent
10.0
Pros: View was great, employees were supporive
Cons: nothing
"Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 1 mi (2 km). "
Overall 7.6 Good
Based on 6,579 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Okay
5.1
Good
7.4
Pros: The hotel was chaotic but the rooms were very large and clean and incredible value
Excellent
8.0
Okay
4.2
Pros: View was good, beds were comfortable , location also very convienent. It's easy to get to the horseshoe fall via incline railways
Cons: The worst part of the hotel is the staff. They don't give you options they are always up selling even when not interested. Parking situation is the worst. They said it's $35 per night and it ended up being $123 for two nights because they didn't disclose the tax for me. 10% tourism tax is mandatory only at this hotel and its voluntary everywhere else. Scam artists! My original receipt showed $277 and final receipt at check out showed $647 The only things I added are parking $35/night , $50/upgrade to junior suite and that's it ! This is the worst hotel in niagra
Excellent
8.8
Pros: Close to the falls. Clean room. Breakfast included.
Cons: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
Good
7.1
Pros: Location. Price
Cons: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
Excellent
10.0
Pros: Well kept Great Staff Breakfast included Happy Hour included Spectacular views Would definitely stay there again. Well staffed and everyone was above and beyond helpful.
Cons: High Volume hotel Parking garage additional fees + valet Long elevator lines Long breakfast lines Long Happy Hour lines Since it is high volume and probably booked most of the time the lines can be long. The hotel tries to prepare you for this by posting what times are the best to avoid the longest lines. Only hidden fees were the parking issues.
Excellent
9.1
Pros: We had a great room overlooking the falls. Upon check in we were upgraded to the Presidential Suite. BONUS.. The hotel was very nice with a good breakfast and super view while eating.
Cons: The only bad thing I could say is there was construction going on in the hotel. The lobby was in disarray, but clean. We also heard some other construction noises in our room too. It was only mildly annoying.
Excellent
9.1
Pros: Amazing view of the falls.
Cons: I didn't know Kayak would charge for us to use their service.
Okay
5.4
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.8
Good
6.0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Excellent
9.7
Excellent
10.0
Good
7.7
Excellent
8.5
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Okay
5.4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
8.2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Excellent
9.1
Pros: View of the falls from our room was great. We were on the 39th floor. Our suite was excellent, very clean and comfortable. Please note that the parking isn't free here and is valet parking only if you want to park at the hotel. It was $35 dollars a day if you wanted them to park at the hotel or $25 a day if you wanted to park at an offsite location and take the shuttle. Had a complimentary breakfast which was good too.
Cons: The staff at the reception was ok, didnt think they were that great.
Excellent
10.0
Pros: Everything easngreat, the room, the view and the staff
Excellent
10.0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
10.0
Pros: Very well run hotel with beautiful rooms, incredible views, and easy access to town.
Cons: Big crowds by parking valet, but this is to be expected during summer visits.
Excellent
8.5
Okay
5.7
Excellent
9.7
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Pros: Excellent location close to the falls Very friendly staff Very clean modern hotel Good included breakfast
Cons: Long waits for elevators, especially at breakfast and evening Cost of valet parking - should have self park option. It also should be advertised better. Poor selection of reception snacks compared with other Embassy Suites - shouldn't advertise.
Excellent
8.0
Pros: Not bad just not great breakfast was diner quality not what I expected
Excellent
10.0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Okay
4.5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Excellent
10.0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Okay
5.4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Excellent
8.0
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
Excellent
8.0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Good
6.5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Excellent
8.0
Cons: Plumbing was not good. Hot tub dripped constantly. Shower head could not be adjusted no matter what we did. Toilet flush handle felt very flimsy and seemed like it would break at any time.
Excellent
8.6
Pros: The view was amazing and the location was very good. The breakfast was plentiful and fairly tasty. The staff at breakfast was very nice and helpful. The room was quite large and the beds very nice.
Cons: The only complaint that I would have is that it takes forever on the elevator to get up or down. We were on the 27th floor and waited a long time for elevators.
Excellent
8.0
Pros: Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
Cons: No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
Located in Fallsview, this hotel is within a 10-minute walk of Niagara River Gorge, Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 15 minutes.
Overall 7.5 Good
Based on 3,172 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Great location, room clean, free parking, free breakfast
Excellent
8.2
Good
7.7
Pros: room with a view of the falls. Very nice to see any time of day. Breakfast was pretty good as well. The location was excellent. Walking distance to everything. Free parking was great as well as people pay a lot of money to be in that vicinity.
Cons: The room could have been cleaner, especially the floor, and bathrooms.
Excellent
8.0
Pros: Nice basic breakfast. Room was clean and staff was friendly. Very good location.
Cons: No frig. The rest was good.
Excellent
10.0
Pros: Right in the middle of everything. Could walk to the falls, or casino or to shops, or restaurants. Bus stops were within a block of the hotel. The breakfast was not spectacular, but was good and it was included with the stay so can't really complain. It was well maintained and clean. Staff was extremely nice and courteous and friendly.
Cons: There isn't anything that I could complain about. It was easy to get to, had plenty of parking and was no fuss check-in/check-out. Pool area was clean. Hot tub in pool area worked. Clientele was a little noisy on Friday night after the fireworks, but they were silent at midnight at the latest. And even then, they were not horribly loud, as putting the TV or radio on low would have drowned them out.
Excellent
9.4
Pros: Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside.
Cons: Pool was closed. Not happy about that since that's why we stayed there. But the arranged it so a 2 min walk next door to the Holiday Inn got us in to their pool instead.
Excellent
9.7
Pros: My sister and I booked via kayak but chose to upgrade to a room with a view upon arrival -offered to us for only an additional $50 CAD per night. What we were given exceed our expectations as we were placed on the renovated 7th floor in a corner room with an unobstructed view of the American falls through our open window and a view of the city streets below from our balcony. The faux wood floors in the room were fabulous as were the chandelier and comfy king size bed. The room was also very quiet and we were not disturbed by elevator or neighboring room noises at all. Breakfast was hot and basic, but free and you really can't ask for more- eggs, sausage, toast and coffee are all i need anyway! Free parking was wonderful as most hotels in the area charge and we felt our car was safe. Location was perfect- only a 5 minute walk down the hill to the falls and a 2 minute walk up the hill to the rest of the tourist district on Clifton Hill. (Do yourself a favor and visit the Niagara Brewery while you're here-you won't regret it!) All of the staff was wonderful and accommodating to our needs. Overall, we loved the space and look forward to returning to our beautiful room with the rest of our family!
Cons: The only downside was that, although the wifi is complimentary, it truly is only strong on the lower levels. We had (non reported) issues both days of our stay and as americans relying solely on wifi connections to stay in touch with family, it would have been a bigger problem had we stayed more days. Please also be aware that the hotel is divided up into a shorter two story section, with a motel facade and a tall 7 story section, with a regular hotel feel, where the rooms with views are located on the higher floors. Make sure you know what you're getting! Lastly, not an issue for us, but this hotel is located on a VERY steep hill which may be an issue for the elderly or those who need assistance walking.
Excellent
9.4
Pros: Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.
Good
6.5
Pros: the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel.
Cons: the rooms did not have a mini fridge or a microwave so any leftovers we brought home from restaurants went bad. More over the AC unit in the room was broken and our room always got way to hot at night. Also the breakfast was lackluster, with eggs that were graying and over cooked sausage, cereal that was stale.
Good
6.8
Pros: Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room.
Cons: Disappointed in the breakfast no variety and out of a lot of items also was expecting a hotel not a motel with outside doors.
Wyndham Garden Niagara Falls Fallsview is centrally located in Niagara Falls, a 4-minute walk from Fallsview Casino and 6 minutes by foot from Skylon Tower. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.4 Good
Based on 4,715 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
9.3
Pros: Location to things to do and bus stops.
Cons: Smaller parking lots.
Good
7.7
Pros: Rooms were nice.
Cons: Didn't like paying an extra $17.50 + taxes per night for parking.
Okay
5.7
Pros: The size of the room was nice.
Cons: In the ad they did not disclose that there was a $14/day parking fee and ~$5/day facility fee which added another $20/day to the cost of the hotel. People should know about these fees. Also, if everyone has to pay a facility fee, why don't they just add it into the room rate. I guess because it makes their rates look higher (which they are).
Excellent
10.0
Mediocre
3.4
Cons: Charged $20 per day parking. No mini fridge or microwave. No chair in room. Key didn’t work in door 90% of the time.
Okay
5.7
Cons: The room was not as expected. I thought I had reserved a room with a hot tub larger with a king bed. Most disappointing as my husband and I were riding into Niagara Falls on the motorcycle and we're really looking forward to the evening.
Good
6.5
Pros: Close proximity to falls/restaurants/shops and friendly staff.
Cons: Lamps had a good amount of rust on them. Appliances appeared old
Okay
5.1
Pros: Overall it was okay
Cons: Not very responsive to normal services
Good
7.4
Pros: Friendly staff
Cons: Room was not cleaned and coffee not refilled
Excellent
10.0
Pros: ENOUGH PARKING AND LOCATION
Excellent
10.0
Pros: Good location Clean Coffee Shop and Bar in Lobby Good value
Excellent
10.0
Pros: Great location. We walked to the falls. Everything was wonderful. Staff was friendly and VERY helpful. We had a flat tire and the staff helped me look up a place locally to get it taken care of.
Cons: limited parking. was a little surprised by the $14 parking fee.
Excellent
10.0
Pros: Have stayed here many times. Always clean and a good value. Has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening. There is also a pool and hot tub and there is also an excursion desk In the lobby. Really nice beds and linens very comfortable and ample pillows. I left the best for last The Staff is Excelent and Friendly.
Okay
5.4
Pros: Walkable to falls.
Cons: It would've been great that your website didn't mislead me about where i was staying. It's false advertising to show pictures of the Wyndham Garden, but then be put in the 2star 5 storey low rise building next door to the actual hotel. If you're going to have guests pay $560.00 for that so called Tower B hotel and tell them their room has a balcony, you need to have it as a separate location in your search. Very disappointing.
Excellent
9.1
Pros: Had a great stay at this hotel. They upgraded my room to a suite which had a lot of extra space. The room was clean and the beds were very comfortable. The staff were also quite friendly.
Cons: The Tourism Improvement Fee was listed on my bill and taxed 3 times. This is supposed to be an optional fee, but when I asked them to remove it they stated that it was mandatory at their hotel. I was not impressed that i was forced to pay this tourism fee on top of my room rate plus tax, on top of my parking plus tax and on top of the facility fee plus tax.
Skyline Hotel & Waterpark is centrally located in Niagara Falls, a 4-minute walk from Casino Niagara and 7 minutes by foot from Clifton Hill. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Overall 6.9 Good
Based on 1,000 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
8.0
Good
7.4
Excellent
9.7
Pros: Loved the renovated hotel, it improved a lot since I last came here many years ago. Great family hotel even we came as a couple. Be prepared to wake up to screaming children running around the courtyard in the morning before they go to the Waterpark we didn't mind it, it was kind of funny! Didn't bother us at all but if you're looking for a quiet sleep in hotel don't go here. If you have a family definitely go here. Nice courtyards to host your birthday outside of your room or to chill in
Cons: The bathroom soap dispensers all seemed a little empty. They didn't have little bottles just wall units so it was a little irritating to have an almost empty thing.
Excellent
8.5
Good
7.1
Okay
4.2
Excellent
8.8
Excellent
10.0
Excellent
8.0
Pros: Courtyards, family movie night
Cons: Pools too far, inconvienent. Same with workout rooms.
Okay
5.1
Pros: Nothing blew my mind about the place.
Cons: Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.
Okay
4.8
Pros: The location
Cons: Everything was extra money. We got there and we had a prebooked room but my dauggter brought a friend so now instead a 5 ppl we were 5 And a baby so they made us upgrade. That was an extra $80 per niģht even though the room was $ 75 per night. The 2 cars were $44 a night. The whole adventure ended up costing us $450 for two nights. The room's thermostat was not the greatest so we froze. We usually stay at the Victoria inn and we will deffinetly stick with it in the future. Parking is included and they are always happy to give you a crib instead of making you upgrade your room.
Excellent
8.2
Pros: location was good and value for money is really good
Cons: it was a little loud at times,lots of young children running around
This family-friendly Niagara Falls hotel is located in the shopping district, within 3 mi (5 km) of Canada One Factory Outlets, Skylon Tower and Horseshoe Falls. Aquarium of Niagara and American Falls are also within 6 mi (10 km).
Overall 6.9 Good
Based on 1,276 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Okay
5.4
Cons: $20 parking not mentioned on kayak $6 resort fee not mentioned on kayak
Good
7.3
Pros: Far away enough from the hustle and bustle of the tourist trap, but still have to drive to get to the falls. There is a outlet map across the street from the hotel.
Okay
4.0
Pros: If you stay here make sure you get booked in the newer building. Our room was located in the building that has not been updated. The room was moldy smelling. Carpet was damp. My suitcase smelled like mold from being on the carpet for two days. Staff was very nice and beds we're comfy.
Cons: Moldy room
Good
6.0
Good
7.4
Pros: The hotel is ok. If you need a place just to sleep, this hotel is good for that.
Cons: I didn't like that there was fee for the parking.
Okay
5.1
Okay
4.5
Pros: The bed was very comfortable. That's about all that was good about our stay. Front desk staff were understanding and very pleasant.
Cons: Before even going into the room we saw it is very close to the laundry room. But being on a schedule we didn't have time to wait in the busy line to be told they have no other rooms. Couldn't be that bad though right? Between the inconsiderate housekeeping staff speaking to each other at near yelling volume at 7:30am and banging laundry bins going back and forth, I can't understand how the hotel books people in that room. I am a solid sleeper and even I woke up to the noise. Next was the shower bath...the water didn't drain fast enough so the water was up to the ankles by the time you're finished. And remember this is a family hotel. Sometimes there will be sports teams staying. If you are looking to visit Niagara Falls as a couples getaway, book a more expensive hotel closer to the falls. This Ramada is a top choice for teams. Remember 233...book a different room if you choose to stay here.
Good
6.0
Pros: It was convenient to take the bus to Niagara from here, however they charge 15$ per night for parking! You don't find out until you get there. Park in the casino or any other place. It's only $5
Mediocre
3.6
Pros: Location.
Cons: The shower tiles weren't cleaned well. Some have molds. Staff that checked us in is not very helpful. One of the buildings doesn't have an elevator.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Okay
4.2
Good
6.0
Pros: Clean. Beds were comfy
Cons: The facility fees at the end. Especially when you didn't use what they were charging you for.
Okay
4.2
Pros: Good comfortable beds
Cons: No breakfast included, charge 20 for parking a night. Resort fees. Add to your price when shopping. A room that you think you got a great deal, you really don’t. Hotel needs a clean job. Windows have never been cleaned since it was built.
Excellent
8.0
Pros: 10 min drive to the falls, room was very big (king bed suite)
Cons: No breakfast, paying parking fee plus other fee's added up to $45 besides our night stay
This family-friendly Niagara Falls hotel is located in the entertainment district, steps away from Oakes Garden Theatre, Casino Niagara and Fallsview Indoor Waterpark. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 28 minutes by foot.
Overall 6.9 Good
Based on 2,160 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Pros: Loved the friendly and knowledgeable staff, loved the view, loved the elegance of the hotel. Loved the location and the easy access to so many attractions.
Cons: The bathroom door did not fit exactly right so it had to be "pushed" shut, and it also did not have a lock on it. The toilet paper holder was right beside you, into your shoulder. There was also a small round mirror hanging on the side wall of the bathroom that was not in a good position to use it. I think that hotels.com and the Crown Plaza need to be in better sync with what is charged originally and what will be charged at the hotel. Small issue there but was resolved quickly. Just to be sure the guests have NO surprises on the final bill.
Good
7.4
Pros: 20 minute walk to the falls. Great view from the restaurant at the top.
Cons: Name is misleading; our room overlooked the indoor swimming pool. Pricey, even breakfast.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
9.4
Pros: Great location!
Cons: Carpet throughout hotel is getting old.
Mediocre
2.2
Pros: Location
Cons: Over priced. I payed more then most other guests. The rate I got was terrible. There was a hidden 30 dollar parking fee. The rooms were small and dirty. The tv's were small.
Good
6.0
Pros: Room was upgraded and clean.
Cons: Room was smaller than we expected, for the price we paid.
Good
7.4
Pros: Helpful staff, great location and view.
Cons: I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.
Excellent
10.0
Pros: I traveled to Crowne Plaza Niagara Falls with my friend. Such a nice hotel, with amazing staff. The front desk was so helpful. If you had a question, they had an answer. Totally would recommend this hotel to anyone visiting Niagara!
Excellent
8.0
Pros: Nice clean place
Cons: Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.
Good
7.7
Good
6.0
Pros: Location. Connection to other facilities like the casino and Hard Rock Cafe.
Cons: The room was very tiny. Barely fit 2 people. There was no room for luggage. The sink backed up and the phone didn't work to call the front desk.
Okay
5.1
Pros: The room was a close walk to the falls our room could see the falls and fireworks It was close to anything you might need They gave us Bus Passes to visit other great sites the dinner in the restaurant was Excellent. The Gnochi dish was off the charts good. it is connected to anything you need, food, Gambling, water parks, parking etc.
Cons: The room was very small There wasn't enough room between the wall and bed to stand and get in bed, you had to enter from the bottom. Mold in the Bathroom and Bathroom was outdated. It was functionally difficult to use. The drain in the sink was busted and the shelf covered 1/2 the sink so brushing your teeth was difficult. . A room with 2 queens should accommodate the people and luggage associated, and it was very tight -The staff try to upsell everything. If your hotel includes breakfast for 2, the try to upsell you on the delux package. It's not service for service sake or to be a great hotel, but just another way to extract more money from you. -Dinner and breakfast was expensive and includes a "tourist tax" -We stayed in 6 hotels as we toured through Canada and although the view of the falls as great, it was our least favorite hotel of our trip.
Excellent
8.5
Pros: Location was amazing. Close to everything. Clean. Nice room. Great view.
Cons: The breakfasts was not very good.
Okay
5.1
Pros: Nice old hotel Great restaurant.
Cons: Room smelled like smoke, very high price for a low quality room looking into a gravel roof. Yes I could see the falls behind the exhaust fan. Overpriced felt ripped off.
Excellent
8.0
Pros: They were very accommodating and helpful. The rooms had a nice view of the falls. The restaurant is very good on the 10th floor.
Cons: Make sure you understand what all is included with your bill. Make sure that there is no hidden fees. No mini fridge Parking is $25 American a night.
Excellent
8.0
Pros: Staff was very nice.
Cons: King size room was way too small.
Excellent
8.0
Pros: Closeness to falls, and the View was awesome. Building is older, has a wealth of history but this could be a bad/good thing depending on opinion.
Good
6.8
Pros: The view from restaurant
Cons: Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.
Mediocre
2.5
Pros: Nothing
Cons: No mechanical staff to solve the problem and in the morning the just say sorry and detected 134$ only. We did not sleep the hale night. The A/C was not working
Okay
4.8
Cons: Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.
Located in the Fallsview Tourist District, and the Niagara Wine Region. Recognized as one of the 7 wonders of the World, Niagara Falls and the surrounding South Western Ontario area provides limitless sites, attractions, and activities for a family vacation or leisure get-away. We are also only one block from the newly opened Scotia Bank Convention Centre. Property has a AAA/CAA 3 Diamond rating. A quick 90 minute drive from Toronto, Ontario, or a 30 minute drive from Buffalo will place you in the heart of Niagara Falls and the comfort of our hotel. Our guestrooms all boast high speed internet access, in-room movies, some with private balconies and oversized whirlpools. Take a short walk or ride in the local Shuttle to the Canadian Horseshoe Falls, enjoy a sightseeing tour to Niagara-on-the-Lake. Enjoy world class, award winning wines from the area at the Niagara Wine Festival in September or the splendor of the falls lit up at night during the Winter Festival of Lights at Christmas Time. Year round the Ramada Niagara Falls/Fallsview can be your choice of comfort while you explore the Niagara Region. Sorry, No Pets Allowed. Parking is available at a charge.
Overall 6.9 Good
Based on 3,428 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Cons: Good for 1 or 2 nights. Convenient next to the bus stop
Excellent
9.1
Pros: I liked the view from our window. It was always clean and organized. Close to theattractions and easy access to everything.
Cons: Don't really have any complaints
Excellent
8.0
Excellent
10.0
Excellent
8.2
Pros: Great location
Good
6.0
Pros: It is in Niagara Falls (Ontario), within long-walking distance of the Falls ... which is important, because parking is extremely scarce and expensive anywhere closer. Staff was friendly.
Cons: $38 (US) of extra, unadvertised charges were added to my bill. The TV in the room was non-functional, the bathroom door would not close ... the entire city of Niagara Falls is a tourist trap, so this hotel fits right in.
Good
6.0
Good
6.0
Good
6.0
Excellent
8.0
Good
7.1
Pros: The staff was accommodating and helpful. The location is near the falls and has a WeGo stop right out front.
Cons: The IHOP is insanely overpriced. Like whatever your hometown IHOP is, double the price. The pool is a bit small to truly enjoy.
Excellent
8.0
Pros: I liked the location and the room itself.
Cons: Pool is way to small. Dirty comforter on bed and no fridge.
Excellent
8.0
Pros: Hotel was clean and the rates aren't bad. Quick walk to the falls was a big plus. Took maybe 10 minutes.
Cons: The ihop in that hotel. Service was great but the prices are outrageous. We walked into downtown and got cheaper breakfast that was better.
Good
7.4
Pros: The staff were friendly and helpful.room was clean
Cons: The tub was to small and had no seats
Good
7.4
Pros: Once we got to the right room, it was awesome. We had been biking through the wineries all day on a hot-hot day so were super glad to have the jacuzzi. Not going to lie, I jumped straight in when we got there, and then had another in the morning before we had to go for breakfast it was so glorious to have a jet tub six feet from the foot of our bed! The bed was very comfortable, and the room was spacious and there had been recent updates and improvements. The AC did its job very well. The TV's a little weird to figure out, but once you do you'll be fine.
Cons: Overall it was a decent stay, for the money. There were a few little things (in-room coffeemaker didnt work, towels were scratchy hotel towels) but my two big flags are as follows: Upon our initial check-in, we were assigned the wrong room (one without a jacuzzi!!!). I called front desk and they mercifully had the right room available, but the other couple we were travelling with had the same thing happen... Check your reservation. When we got in, it was too early for dinner so I called to inquire about a snack and a glass of wine (there was nothing in the minibar) from room service. The front desk clerk said she'd have to call me back, and then never did... BYO in-room snacks.
Good
6.8
Pros: The hotel was nice. When the staff had problems finding my reservation they fixed it right away. Rooms were clean and orderly.
Cons: IHOP was super expensive, and the wait staff were unprofessional and rude. I did not enjoy paying 26.00 a night for parking, as we could have parked next door for 10.00.
Good
7.4
Pros: The hotel
Cons: Paying money
Good
7.1
Excellent
8.8
Excellent
10.0
Excellent
8.5
Okay
4.8
Cons: noisy couple with small child noooooo sleeeep!!!!!!
Excellent
10.0
Okay
5.1
Okay
4.5
Excellent
10.0
Excellent
10.0
Pros: Everything about the hotel we enjoyed. The staff is great, and the hotel is nice.
Cons: It could use some fresheners in the rooms an the bathrooms could use some bleach or lysol.
Good
7.4
Pros: The room was clean and bed was nice
Cons: Found the room to be damp and humid even with the air conditioning on.... It was uncomfortable at times
Okay
5.1
Pros: Mainly clean. I would look for another hotel first.
Cons: The front desk staff was extremely rude through our entire stay. The hotel was certainly showing its' age. The noise level during the night was very annoying - on all 3 floors. Our complaints went unanswered. We took one look at the pool and turned around.
Good
7.7
Pros: We arrived very early on our day of check in (10:30 am) and thought it was great that the front desk changed our room from 2 queens to a King and allowed us to check in that early!!!! Location for walking to the falls is good.
Mediocre
3.1
Pros: The location was decent and the rooms were okay.
Cons: Employees were rude and they had an additional fee for parking
Good
7.1
Pros: Location was convenient.
Cons: We stayed during the Niagara International Marathon. You would think hotels that are participating in offering rates for this run would also offer late checkouts. This courtesy would allow guest could come back and shower before they had to check out. We had to be out before noon so no accommodation made there. The rooms were dated but fairly clean. Good enough for a quick nights stay.
Okay
5.4
Pros: The WEGO bus was right in front of the hotel.
Cons: The parki g fee of $16.00 per night is a perfect example of false advertising . A recycling fee was also Not mentioned when I paid for the reservation. The food discount coupons weren't actually discounts because the food was twice as expensive at the IHOP rather than the pancake houses across the street.
Good
7.0
Pros: The Hotel and room facilities are comfortable and quiet near of Niagara falls by walk
Cons: Kind of tricky extra fees and you need to pay 15 cads for the parking (that's ok), but I feel no so friendly but correct the staff, and they change my reservation by Kayak to an Hotel reservation that add some dollars to my bill for that reason I feel like little tricky the Hotel politic or staff.
Good
7.1
Pros: We had a King bed with jacuzzi room. The room was large and clean and better than expected. Bed was comfortable. Staff were friendly. Location was great!
Cons: When we checked in, our reservation said King room with hot tub, but they put us in a small king room with only a stand up shower. They switched us to the appropriate room after going back down to reception, but it would have been nice to skip the hassle. The jacuzzi jets weren't very strong. The shower is in need up updating.
Excellent
8.0
Pros: Staff was very friendly and helpful, even printed directions for our day trip to Toronto. We were on the 7th floor so we had a good view with a balcony, but no view of the Falls. Within a mile walking distance to almost all major attractions which was great, if you plan on walking. This isn't a fancy hotel, but it was clean and the staff was friendly, if you don't mind walking or paying for parking then you'll be fine. We also got the WeGo buss pass and it drops off right outside the hotel.
Cons: $14 a day plus tax for parking was a little crazy for being a mile away from everything. The arcade room wasn't very big and their was no hot tub. Their was a jetted bath tub in the middle of the room, no curtain or anything, being with a group of friends we couldn't really use it. Tiny coffee pot and no refrigerator but apprantly you could rent one. the elevator is a little sketchy, needs updated, but it didn't stop us from using it.
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Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park