Book Payless car rentals in Morrisville

Reviews for Payless in Morrisville

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

Pickup time was 90 minutes. Unorganized chaos by leadership.Reviewed 2023 Sep 18

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10.0

I love the beginning to the endReviewed 2023 Jul 26

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2.0

READ CAREFULLY BEFORE BOOKING. Cancelation not allowed for any reason, I will never use Kayak or Payless again. I had to reschedule my trip and they billed me anyway.Reviewed 2022 Oct 31

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10.0

Picking up the car was incredibly smooth. I was afraid I would have to sit there waiting on the shuttle for a long time but both times it was ready to go. Bus drivers were very friendly and funny. Getting my car took ten minutes max and dropping it off took 5 minutes. Everything went much better than expected. The car was clean and perfect for my needs. All in all a great rental experience.Reviewed 2022 Sep 05

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2.0

Due to several flight changes by no fault of my own, I had to cancel my trip hours before I was to pick up the car. I tried desperately calling from the airport but the person could not find my Payless confirmation number in her system. It wasn't until the next day that I was able to call the Payless office and it was too late then. Please do penalize the Payless facility but I won't be using Kayak again with the no refund policy.Reviewed 2022 Feb 21

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2.0

Did not rent as found 20 a day cheaper with the company websiteReviewed 2022 Jan 17

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10.0

The counter person was friendly and the car was easy to find.Reviewed 2022 Jan 14

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4.8

Cons:The agent at pickup was horrible. Unable to perform any task by herself. Poorly trained. The rental agency was supposed to have my car ready at 5 but got a car at six. 3 customers ahead of me and 3 customers behind me got their cars while my easy transaction went by the wayside. There is more butReviewed 2019 Aug 13

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6.0

Pros:Good, clean carCons:Longer wait than usual to get car. The representative tried to tack on an extra hour to increase charges. The rep sent me in the wrong direction to get the car, which when I ultimately found the car, it was boxed in between two other cars and another rep had to move a vehicle so that I could leave.Reviewed 2019 Jul 29

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2.4

Pros:Manager credited me one day for being given an unclean car with no working radio and having poor customer service.Cons:I could have been credited more than one day for the major inconvenience that this experience caused.Reviewed 2019 Jul 25

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7.6

Pros:Pick-up staff didn't seem very excited to be at work and weren't super friendly. They got the job done, but all explanations were very fast and assumed we knew exactly what they were talking about. There was also a slight language barrier as English was a second language for the staff.Cons:More agents available would have sped up the process.Reviewed 2019 Jun 17

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2.0

Cons:They would not let me rent a car because I did not have a credit card other than my Wells Fargo visaReviewed 2019 May 21

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• What is the most popular rental car from Payless in Morrisville?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Payless in Morrisville.

• How many car rental locations does Payless have in Morrisville?

  Payless has 1 rental location in Morrisville. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes