"the I reserved wasn't available."(in 269 reviews)
Reviews for National in Morrisville
Overall Rating6.1 GoodBased on 7 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.0
Pick-up/Drop-off
5.7
Value for money
5.4
Recent reviews
Traveler rating
2
1
1
1
0
Find reviews that mention:
5.2
Cons:Make it clearer what they consider suitable substitute vehicles. Provide onsite parking for personal vehicles.Reviewed 2019 Apr 08
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8.0
confusing dropoffPros:The car was great, the people were very nice.Cons:there were very limited instructions for dropoff procedures. I could not find clear instructions anywhere and there were no representatives available at the time of day I needed to return the vehicle.Reviewed 2017 May 31
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10.0
Great service at NarionalPros:Fast, courteous serviceCons:NothingReviewed 2017 Mar 07
review from
2.0
HORRIFIC EXPERIENCEPros:I had an absolutely awful experience. It was honestly so bad that I can't bring myself to write it again. Let's just say the customer service was completely unhelpful, I was misinformed multiple times and had to spend an additional $1000. I will absolutely NEVER rent from national again, no matter what deal they offer, just on principle.Cons:Company policy, customer service.Reviewed 2016 Dec 01
review from
6.4
Pros:Car was available and service was quick.Cons:Price was almost $100 more than quoted online. Were not told of the highway tax in NC.Reviewed 2016 Sep 15