Pros: Staff was very friendly. All went well with pick up and delivery. The windows and side mirrors were so dirty and water spotted I could barely see out. They had a film on them which made things really blurred, especially at night.
Cons: Clean windows and mirrors the day of rental.
Cons: Service, cleanliness and state of the vehicles.
Pros: How many fees were added. I ended up spending 2x the amount of money...
Cons: Hertz absolutely were trying to take advantage of me at every step and trying to make me pay extra money for every option they offered. So dishonest and wrong.
Pros: Staff was very friendly and fast even though the office was very busy. Car was very clean. Price was incredible.
Drop-off took less than a minute. They had a space for me to leave my own car overnight.
Cons: I declined the CDW when making the online reservation. When I inquired about adding it at check-in, the price for it was four times higher. But this was out of the hands of the staff at my rental location and controlled by Thrifty itself.
Pros: Staff was friendly
Cons: Car had food crumbs. Had a grinding noise to it when driven. When I called to trade out the car they told me I would have to drive an hour and a half away to the airport to do so or call AAA. They had no regard for our safety.
Pros: Nice car
Cons: The building was the size of a bathroom and there were 40 people in it. I was scared to go in
Cons: Fees over $90.00. Forced to pay $54.00 for toll device when actual tolls wer less than $15.00. Thats called theft.
Pros: Drop off in Kissimmee was no problem. Easy to find and no issues.
Didn't have car I reserved
Cons: When showed up, they advised me that they only had a small car, after talking for a bit I was able to get a small SUV (patriot), I had reserve a Tahoe. It was annoying but ended up fitting our luggage and saved me like 100$ so I'm the end it wasn't bad. But when I reserve a vehicle I expect it to be there when I arrive, after I get a confirmation. If they didn't have it kayak never should have reserved it and I would have booked elsewhere.
Pros: Personnel attention and recomendations.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Thrifty in Kissimmee.
Thrifty has 1 rental location in Kissimmee. Take a look at our Thrifty rental location map to find the best rental cars near you.