Book Hertz car rentals in Kissimmee

Reviews for Hertz in Kissimmee

Recent reviews

Traveler rating

Excellent

5

Good

0

Okay

3

Mediocre

8

Poor

0

Find reviews that mention:

pick up the carcustomer service

car availablefriendly staff

car was cleangreat experience

rented a carlocation was closed

pick up and dropwrong location

2.8

Beyond Disappointing. Took 90 minutes PLUS to get our smoke smelly carPros:PriceCons:Called the lady at the hotel for collection of the car at 10.45. She arrived at 11.30 No car - apparently had engine problem. Had to get a taxi to ANOTHER hotel to collect the car Taxi I paid for. The OTHER car REAKED of Cigarette Smoke Beyond that ZERO explanation of how the toll system worked. Its a 1.50 toll that they charge 5 dollars to fix.Reviewed 2018 Jan 14

review from

8.0

Pros:When I tried to pay with the business card the system wasn't working so I had to pay with my credit card.Reviewed 2021 Feb 04

review from

2.0

Cons:Everything. The customer service should be better.Reviewed 2021 Feb 16

review from

4.8

Pros:Truck was dirty, gas light ON... no customer service at pick up nor drop offCons:I was expecting way better experience from Hertz. How can you give away a car with the Gas light ON?Reviewed 2020 May 20

review from

2.0

Cons:I was promised , reserved & paid for full size SUV & ended up with mid size SUV I deserved some type of credit & received nothingReviewed 2021 Mar 26

review from

2.0

Pros:The staff did their best but the entire experience was a disaster.Cons:My car wasn't ready and I had to wait a whole day for a car they that wasn't even the one I ordered. Wasted a ton of time and they clearly had no clue how to handle the amount of reservations they had.Reviewed 2021 Apr 07

review from

2.0

Pros:Never got the car got there they told me sorry no cars for youCons:Would’ve been better if they can accommodate people when they screw up but they couldn’t care lessReviewed 2021 Apr 08

review from

2.0

Pros:They cancelled my rental the morning I was supposed to pick it up. They told me they didn't have cars.Reviewed 2021 Apr 23

review from

4.0

Pros:Staff was friendly but not forth coming with info about tolls and so we called hertz and we were told we needed to see an agent at our nearest location. Found out the location had just closed and after another call to Hertz we were told again to wait until morning to get the info on toll sticker! Found out the next morning we didn't need to see anybody because we were to wait for a bill in the mail. We lost a day of travel because of this:( Also the side door of the cargo van kept getting stuck and would not open and the inside light would not turn off. My husband spent over 2 hours trying to turn it off on the way back from our trip! It was a very bad experience.Cons:A different vehicle altogether, as well as, information on the use of tolls. For the price we paid we deserved better service!!Reviewed 2021 May 26

review from

10.0

Pros:Staff was extremely friendly.. it was a pregnant lady that helped us. She was awesome made everything quick & easy.. best experience I’ve had renting a car.Reviewed 2021 Jun 28

review from

5.6

Had to exchange car because key fob didn't work.Pros:Location was convenient and they gave us a ride back to condo rental.Cons:They did not have replacement key so we had to replace original rental. The windows were dirty. Tile tire light came on twice, we ultimately had to add air to all tires.Reviewed 2017 Feb 01

review from

10.0

Pros:nice rideReviewed 2017 Mar 03

review from

More

• 6.8 /10Enterprise Car Rentals at Kissimmee
• 5.4 /10Budget Car Rentals at Kissimmee
• 5.6 /10Thrifty Car Rentals at Kissimmee

• What is the most popular rental car from Hertz in Kissimmee?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Kissimmee.

• How many car rental locations does Hertz have in Kissimmee?

  Hertz has 4 rental locations in Kissimmee. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes