7.2
Pros:Our rental ended up being through hertz since i guess they all share a counter down there. So not really any interaction with Thrifty.Cons:JUST DON'T USE PRICELINE. HORRIBLE HORRIBLE COMPANY TO WORK WITH. Especially during covid.Reviewed 2020 Sep 04
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9.2
Pros:Staff very friendly. drop off simple as a man in the garage was able to accept the key.Cons:didnt like that I was told, after charged, that the option I chose for gas meant thst I had to pay for a full tank of gar regardless of how much gas I left in the tank, and that I had to pay for the priveledge.Reviewed 2020 Jul 03
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10.0
Pros:Yes the staff was extremely helpful and friendly, I definitely would come back in the future. The whole process went smoothly and I am extremely satisfied.Reviewed 2020 Mar 26
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8.0
Cons:No windshield wiper fluidReviewed 2020 Feb 11
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7.2
Pros:Drop off was very easy.Cons:My reservation has for 1600, but they had no cars available and I, along with several others, waited an hour before they started being able to give people cars.Reviewed 2020 Jan 30
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10.0
Pros:The staff was very friendly and helpful both during car pickup and dropoff. Top rate people! Even when our plane was delayed the person on the phone was very helpful in keeping our car for another day. It was a great experience.Cons:Honestly, the experience was a 10+ all around.Reviewed 2020 Jan 28
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10.0
Pros:helpful and super easyReviewed 2020 Jan 26
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10.0
Pros:Ease of pick and drop off and price for value! ThanksReviewed 2020 Jan 25
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8.0
Cons:Very nice car.Reviewed 2020 Jan 07
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7.6
Pros:Car was clean and great valueCons:The young attendants wrote the incorrect pick up and drop off times and was charged extra bc of it. Fortunately the gentleman at the call center noticed the discrepancy and refunded the nominal fee.Reviewed 2019 Dec 09
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10.0
Pros:Very friendly staff in Pensacola.Cons:Instead of offering a suv as my upgrade offer a choice of midsize which has better gas mileageReviewed 2019 Dec 04
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10.0
Pros:The return staff was friendly and quick to get me on my wayReviewed 2019 Sep 27
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