Pros: First - the Hertz rental Agent - Tiffany - Wass exceptional in service, friendliness, helpful
Also, great car, clean, etc. etc
Cons: I thought my pick up was at the airport - not remote - needed a taxi from airport to get there and also upon return
Cons: Our flight was delayed. We weren’t going to make it to the rental place on time. When my husband called to let them know, they didn’t care and told him he’d have to get the car the next day when they opened at 9am. They didn’t care that our flight was delayed. He told them their customer service was poor and the person hung up on him. Very rude!
Pros: Staff was kind and friendly despite being stressed out about not having cars!
Pros: Helpful and friendly staff! They even drove us to the airport after we dropped our car off. That was awesome!
Cons: A little slow to get the car ready for us.
Pros: Staff was friendly. Drop off was WAY easy.
Cons: My car did not have wind shield wiper fluid.
Cons: Not having to take a taxi from airport to location
Pros: Needed more staff too long a wait
Cons: There was no ca provided to us, despite me paying in advance & getting a confirmation two days prior. We were left stranded in the rental car parking lot, ultimately forced to get a $180 cab ride to our hotel.
Cons: Hertz called and cancelled the reservation because they had overbooked.
Pros: The car was clean and comfortable..However they lie and take people money
Cons: Hertz rental need to stop lying and taking people money
Pros: Customer service
Cons: Nothing! They did great!
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Pensacola.
Hertz has 3 rental locations in Pensacola. Take a look at our Hertz rental location map to find the best rental cars near you.