Book Alamo car rentals in Birmingham

Reviews for Alamo in Birmingham

Recent reviews

Traveler rating

Wonderful

3

Very good

1

Good

0

Okay

0

Fair

1

Mediocre

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Poor

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10.0

Blake, our check-in attendant, was excellent.Reviewed 2023 Oct 12

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10.0

Pros:Drop off was great - quick and easy and rep was polite.Cons:Had to ask the rep at pick up to note the obvious vehicle damage onto my rental contract.Reviewed 2021 May 04

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10.0

Pros:Staff both departing and returning were great. Needed Suv and was given as promisedCons:The only negative was there were no floor mats or paper sheet covers for the interior floorboard. The place I was going was rural and muddy, so I had to constantly lay down towels or garbage bags to keep the interior floor carpet clean.Reviewed 2021 Feb 01

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8.0

Pros:Easy drop offCons:Slight delay at pickupReviewed 2021 Jan 04

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2.0

Cons:Car was smoked inReviewed 2020 Oct 22

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4.4

Pros:Dropoff staff were friendlyCons:Pickup staff were unaware of time lapse for vehicle waited one and a half hours for vehicle I didn't orderReviewed 2020 Aug 31

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4.0

Pros:Drop off was very easyCons:The executive Synethia at the counter was extremely rude. I was with my 7 month old son and wife. She was hostile, kept on talking to other people and interrupting me when it was my turn. I would have cancelled the reservation right then if we did not need the car for my son.Reviewed 2020 Aug 20

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2.0

No cars availableCons:Used your service to book a car. When I showed up they said they had no cars available. Left me scrambling late at night for an alternative.Reviewed 2019 Jan 16

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6.8

Alamo Rental in BirminghamPros:This is a complicated review, because I have to balance the negative against several positives that occurred. First, I think I got a good deal on line. Second, we had a horrible flight over with several delays and cancellations due to weather. Instead of arriving in the morning, I reached the rental car desk in the BHM garage about 11:30pm. They were gracious and very helpful, and I needed the car to drive another hour south for the holiday. Finally, there was a mix-up in the billing and the information I received from Alamo 800 number. They were accommodating and resolved it to the best of their ability. They were in a tight spot really. I appreciate their cooperativeness. The car was a pleasure to drive.Cons:Several negatives occurred with this rental. First, the car was not cleaned thoroughly. A jacket was in the back (I gave that to the desk), and it reeked of cigarette smoke. I mean, it did this for over a week. Like driving in a ash can. But we had no choice: This was the only car they had for me at 11:30pm after a bad day of delayed flights due to weather. I had called earlier in the first day to talk to Alamo and they informed me that a second driver could be added for free, and this was standing policy. The desk thought otherwise and added a $150 charge for my wife. I complained and the desk staff upon return graciously took the charge off, and told me this was not their policy. They were in a bad spot with this conflicting information. I felt bad for them. But then again, I have to check my credit card to see what my charges are at the moment.Reviewed 2019 Jan 07

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10.0

GreatPros:Easy to pick upReviewed 2018 Nov 30

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10.0

Great staff, good servicePros:Ease of picking up and dropping off the vehicle.Cons:NothingReviewed 2018 Aug 03

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9.6

Got An Upgrade!Pros:We got an upgrade to an SUV with 125 miles on it. Sweet! It was very clean inside. The return was quick and the personnel had us out of there and on out way to our flight quickly.Cons:We had difficulty locating the vehicle in the parking area. It was not in the designated spot we were told it was, and we spent a few minutes trying to find it until my wife hit the vehicle lock function on the remote fob and we saw the lights flashing.Reviewed 2018 Jun 29

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More

• What is the most popular rental car from Alamo in Birmingham?

  Compact (Chevrolet Trax or similar) is the most frequently booked rental car type from Alamo in Birmingham.

• How many car rental locations does Alamo have in Birmingham?

  Alamo has 1 rental location in Birmingham. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes