Book Alamo car rentals in Birmingham

Reviews for Alamo in Birmingham

Recent reviews

Traveler rating

Wonderful

3

Very good

2

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

1

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car was clean

10.0

Easy checkout and return! Great value! Please check tire pressure beforehand.Reviewed 2022 Oct 08

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8.0

The amount of time I waited to get a receipt after turning the car in was excessive. They had a few employees handling three different rental-car companies.Reviewed 2022 Feb 06

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5.9

The National / Alamo service counter was not open inside and there was no sign on the desk to indicate that they were located outside under the parking garage.Reviewed 2021 Aug 11

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10.0

Pros:Drop off was great - quick and easy and rep was polite.Cons:Had to ask the rep at pick up to note the obvious vehicle damage onto my rental contract.Reviewed 2021 May 04

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10.0

Pros:Staff both departing and returning were great. Needed Suv and was given as promisedCons:The only negative was there were no floor mats or paper sheet covers for the interior floorboard. The place I was going was rural and muddy, so I had to constantly lay down towels or garbage bags to keep the interior floor carpet clean.Reviewed 2021 Feb 01

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8.0

Pros:Easy drop offCons:Slight delay at pickupReviewed 2021 Jan 04

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2.0

Cons:Car was smoked inReviewed 2020 Oct 22

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4.4

Pros:Dropoff staff were friendlyCons:Pickup staff were unaware of time lapse for vehicle waited one and a half hours for vehicle I didn't orderReviewed 2020 Aug 31

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4.0

Pros:Drop off was very easyCons:The executive Synethia at the counter was extremely rude. I was with my 7 month old son and wife. She was hostile, kept on talking to other people and interrupting me when it was my turn. I would have cancelled the reservation right then if we did not need the car for my son.Reviewed 2020 Aug 20

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2.0

No cars availableCons:Used your service to book a car. When I showed up they said they had no cars available. Left me scrambling late at night for an alternative.Reviewed 2019 Jan 16

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6.8

Alamo Rental in BirminghamPros:This is a complicated review, because I have to balance the negative against several positives that occurred. First, I think I got a good deal on line. Second, we had a horrible flight over with several delays and cancellations due to weather. Instead of arriving in the morning, I reached the rental car desk in the BHM garage about 11:30pm. They were gracious and very helpful, and I needed the car to drive another hour south for the holiday. Finally, there was a mix-up in the billing and the information I received from Alamo 800 number. They were accommodating and resolved it to the best of their ability. They were in a tight spot really. I appreciate their cooperativeness. The car was a pleasure to drive.Cons:Several negatives occurred with this rental. First, the car was not cleaned thoroughly. A jacket was in the back (I gave that to the desk), and it reeked of cigarette smoke. I mean, it did this for over a week. Like driving in a ash can. But we had no choice: This was the only car they had for me at 11:30pm after a bad day of delayed flights due to weather. I had called earlier in the first day to talk to Alamo and they informed me that a second driver could be added for free, and this was standing policy. The desk thought otherwise and added a $150 charge for my wife. I complained and the desk staff upon return graciously took the charge off, and told me this was not their policy. They were in a bad spot with this conflicting information. I felt bad for them. But then again, I have to check my credit card to see what my charges are at the moment.Reviewed 2019 Jan 07

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10.0

GreatPros:Easy to pick upReviewed 2018 Nov 30

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• What is the most popular rental car from Alamo in Birmingham?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Alamo in Birmingham.

• How many car rental locations does Alamo have in Birmingham?

  Alamo has 1 rental location in Birmingham. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes