Book Payless car rentals in Birmingham

Reviews for Payless in Birmingham

Recent reviews

Traveler rating

Excellent

14

Good

6

Okay

6

Mediocre

4

Poor

4

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car was cleancustomer service

car availablesaid they would

get the carcar was dirty

great pricecredit card

car smelledeven though

friendly staff

2.0

The van was broken. Windshield had black tape and flap with noise throughout the trip. The van was flithy when I picked it up.Reviewed 2022 Jun 08

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2.0

The car smelled of smoke to the point that we had to keep the windows open the entire time we had the vehicle.Reviewed 2022 Feb 02

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10.0

The rental from BHM airport was simple. The minivan was just what we neededReviewed 2021 Dec 22

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8.0

The car I used was in good condition and had great gas mileageReviewed 2021 Dec 10

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1.9

The check in was horrible!!!! We were in line for about 11/2 hrs. There was one person working having to do all aspects of the job. She did an excellent job with customer service.Reviewed 2021 Oct 05

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1.9

The best thing about this experience was the Manager the next day. We got our car the first day, not the right one. Our car was sold/overbooked. It died within using the car within 20 miles. Had to get it towed, service rep said we would have to incur the costs? Making us freak out for a moment. Manager fixed it and gave us a car and it worked for the rest of the weekend. Very upsetting to have this happen and its a real shame.Reviewed 2021 Oct 02

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1.9

They lied and refused to give me a vehicle that I paid to rent. Totally unapologetic. Terrible customer service. Seeking a refundReviewed 2021 Sep 23

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1.9

Wouldn't rent me the car.Reviewed 2021 Sep 20

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7.9

Good value for price; pick up was straightforward.Reviewed 2021 Sep 08

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2.0

Pros:Newer car and cleanCons:The Payless was closed and Avis had many issues with the Initial rentalReviewed 2021 Apr 19

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8.4

Pros:Pickup counter was a challenge, drop-off was easyCons:Better integration with AvisReviewed 2019 Dec 23

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8.8

Pros:Car was clean, new, and a good price.Cons:There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick upReviewed 2019 May 20

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More

• 6.0 /10Enterprise Car Rentals at Birmingham
• 4.4 /10Avis Car Rentals at Birmingham
• 6.3 /10Budget Car Rentals at Birmingham
• 7.6 /10Dollar Car Rentals at Birmingham
• 4.8 /10Hertz Car Rentals at Birmingham
• 4.0 /10Thrifty Car Rentals at Birmingham
• 6.5 /10Alamo Car Rentals at Birmingham

• What is the most popular rental car from Payless in Birmingham?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Payless in Birmingham.

• How many car rental locations does Payless have in Birmingham?

  Payless has 1 rental location in Birmingham. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes