Book Thrifty car rentals in Birmingham

Birmingham, AL, United States
1 Nov — 8 Nov
Birmingham, AL, United States
Mon 01.11
Noon
Mon 08.11
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Birmingham

Overall Rating7.1 GoodBased on 54 reviews
Cleanliness
7.6
Comfort
7.6
Overall
6.9
Pick-up/Drop-off
6.3
Value for money
7.3

Recent reviews

Traveler rating
18
5
8
5
0
Find reviews that mention:
6.0
Cons:Upon our return ... no one was at the booth.. we waited 5 minutes and finally a security guard walked over to advise us to go in side. No one at the counter waited 15 minutes. asked all other counters if they knew where someone was... nothing! then finally she came in, she says nothing, takes our contract and proceeds to say our final bill is 166.dollars and I said "no.. it is 65.81 bill is. and she says "no ma'm you're late and this is what the bill is now be cause you're late" I am not happy and my husband said we can't help no one was at the booth and you certainly were not here for quite a while. I then became upset and said I wanted to see her manager. she then said, well I could have adjusted it but because of your STANK ATTITUDE, I am not. The bill is 166.23. She kept repeating my bill is what it is because of mt STANK ATTITUTDE. She said this 3 times. I recorded her conversation and am going to follow up with Corporate. I will never rent from Thrifty again. Was I upset..., YES don't almost triple my charges and expect me, the consumer to be happy about it when I was 4 minutes late because they were not at the booth! The young man on our pick up was very personable and courteous.Reviewed 2018 Aug 07
review fromkayak
10.0
Pros:YesReviewed 2020 Jun 29
review fromkayak
4.0
Cons:A REFUND ON MY CANCELLATIONReviewed 2020 Oct 17
review fromkayak
6.4
Pros:The vehicle was a 2018 Chevy Trek with satellite radioCons:When I made my reservation, I informed them I was coming on a late flight. When I arrived at the airport they were closed. I had to take a taxi to my final destination. I returned the next day via Uber. I explained this to the employee and she removed $50.00 from the bill. It was a nice offer but it did not reimburse me the total amount spent on transportation to and from the airport. The money saved booking thru Kayak was thus spent, negating savings. I do not wish to penalize the employee for trying to resolve this problem to the best of her ability.Reviewed 2018 Jan 04
review fromkayak
5.6
Had reservation but no car.Pros:I eventually got my car.Cons:I had made my reservation several weeks in advance but when I arrived they were out of cars. The ladies at the counter, who were put in a horrible position by the company, had to explain to everyone that they were out of cars. Apparently, Thrifty had shipped a good portion of their cars to TX and FL to help out with hurricane victims. While I certainly applaud their effort, they had all my contact info and should have called / text / emailed that there would be a considerable wait for my car pick up. Better yet, they should have been able to forecast how many cars had been reserved and then ship the remainders to TX and FL. Maybe they should hire me as a consultant to help with their obvious data management needs.Reviewed 2017 Sep 26
review fromkayak
4.0
No one available at the counterPros:The car I got was clean. The return was easy.Cons:When I got to the counter, there was no one at the counter. I called different numbers and was able to talk to a few people, including a supervisor, but they were not able to resolve the issue. There were other people at the Thrifty counter, and somehow one of them was able to talk to someone from Thrifty saying that Hertz will honor our reservation. I went to Hertz counter and got a car, but it was not the car I reserved. I reserved a sedan but got a small SUV. It took an extra hour or so for me to get the car.Reviewed 2018 Mar 18
review fromkayak
8.8
Nice CarPros:Nice, low mileage car. Was given a free upgrade.Cons:Car had a smell of smoke. Had to buy and use air freshener to get rid of the smell. There was no one there to receive the car upon returning it. Had to go back to the rental desk for turn-in.Reviewed 2017 May 06
review fromkayak
9.2
Car was switched, but better!Pros:I had reserved an SUV Crossover size car but they ended up giving me a larger size vehicle. It turned out to be a better vehicle for my long drive.Cons:Airport needs better parking directions/designations for the rental area.Reviewed 2017 Oct 17
review fromkayak
4.4
Pros:The check-in process was quick.Cons:Car reeked of smoke - like drive with all the windows down type smell. Made for a tough trip.Reviewed 2016 Nov 10
review fromkayak
8.0
Chevy equinoxPros:The process was quick and easy when you do it online. It was just few minutes and I was out of door . The ride was smooth and the customer service was good. Don’t try to call because it might take long timeReviewed 2018 Jan 03
review fromkayak
10.0
Pros:So easy to pick up and drop off at the airport. No waiting!Cons:With insurance I think it was expensive. Over $100/day!Reviewed 2018 May 21
review fromkayak
10.0
Pros:Chiquita has amazing people skillsCons:Hour long wait for vehicle she is an asset to your company. IReviewed 2018 May 08
review fromkayak

Where can I find Thrifty car rentals in Birmingham?

5600 Airline Drive, Thrifty car rentals

Address

5600 Airline Drive

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 877 283 0898

Address

2508 5th Avenue South

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00

Phone

+1 205 320 2533

Good to know

Most popular location

5600 Airline Drive

Most popular car type

Luxury

FAQs about renting a car from Thrifty in Birmingham

  • Luxury (Audi A4 or similar) is the most frequently booked rental car type from Thrifty in Birmingham.

  • Thrifty has 2 rental locations in Birmingham. Take a look at our Thrifty rental location map to find the best rental cars near you.

  • Yes

  • Yes