Book Hertz car rentals in Birmingham

Reviews for Hertz in Birmingham

Recent reviews

Traveler rating

Wonderful

8

Very good

3

Good

1

Okay

3

Fair

1

Mediocre

0

Poor

24

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friendly staffpick up the car

car was cleanrented a car

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2.0

Got there and they stated they did not have any carsReviewed 2023 Sep 23

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10.0

It was great!!!Reviewed 2023 Sep 19

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10.0

The customer service lady was very nice, professional with a beautiful personality that made me appreciate doing business with Hertz. I was at the wrong pick up location and she took care of getting me a car where I was. She was great. I wish I got her name.Reviewed 2023 Sep 01

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2.0

Like??? Nothing!!! They didn't have the van I ordered. Were absolutely no help in trying to resolve the issue. Gave me an 800 number to talk to a robo-machine! Ordered this van a month ahead of time and they had absolutely nothing to say but they "didn't have the vehicle". I will never ore another rental vehicle through Hertz.Reviewed 2023 Jul 19

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8.0

Only one problem.. The panel on the passenger side came loose.Reviewed 2023 May 01

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2.0

Waited for AC n hour for the CSR on pick upReviewed 2023 Mar 30

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2.0

I was given misinformation on my rental that I had booked 8 days before. I had confirmed everything the night before pick up and was told everything was confirmed and ready for pick up. When I went to pick up the rental the reps told me something totally different regarding my payment that had already been pre-paid. I wasnt happen and on top of that didn't understand why I had to call and cancel the reservation when I was right there @ Hertz. I went to anther rental agency from there and had no problems gettin a rental from them.Reviewed 2023 Mar 15

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4.0

Didn't get the car I wanted so I cancelled the rental and had trouble getting KAYAK to make a refund. Rent direct not through KAYAK.Reviewed 2023 Feb 17

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6.0

Pick up was a group of unfriendly unprofessional ladies Who apparently hate their job. Drop off was more the same at the same location. Birmingham,Al airportReviewed 2023 Feb 04

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2.0

Hertz pick up location agent was NOT helpful. When I arrived he told me he had NO car for me to rent. I was able to get a vehicle only because of my luck and ability to work things out. A customer showed up to return a vehicle and I suggested to the agent he let me take that car. He allowed me to take the car without a full tank of gas and a dirty interior. I was late for a meeting and took the car "as is". This is no way to run a car rental agency.Reviewed 2023 Jan 28

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2.0

The pick up and drop off process. No inspection done prior to leaving and having to drive vehicle out of gate myself. Incorrect gas mileage listed on paperwork. Employee not opening office on time due to being late.Reviewed 2023 Jan 24

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2.0

The windshield wipers didn’t work and the car smelled of cigarette smoke.Reviewed 2023 Jan 14

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• What is the most popular rental car from Hertz in Birmingham?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Birmingham.

• How many car rental locations does Hertz have in Birmingham?

  Hertz has 4 rental locations in Birmingham. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Birmingham airport (BHM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes