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2.0
I made the reservation but they did not honored it because they were sold out, but you were still able to make reservations, which is unfair to customers and the rental agentsReviewed 2023 Oct 22
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10.0
Excellent pick up / drop off Just didn’t like my choice of car .. and they are all expensive .. basically 2 days for 300 dollarsReviewed 2023 Oct 06
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2.0
Pros:Brand new vehicleCons:Overcharged and no attendants at drop off during business hoursReviewed 2020 Dec 11
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10.0
Pros:The staff was very friendly and helpful and the return was easy. Thank you. We have used Alamo many times when we come to Myrtle Beach and Florida.Cons:Everything was perfect and had a very enjoyable car that was assigned to us. We needed a vehicle to accommodate my golf clubs and luggage which it did. Thank you.Reviewed 2020 Sep 06
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6.0
Pros:The car broke down and was towed, customer service made me get my own Uber, then when I got there the manager looked like he had no idea why I was there and he took forever to get me my new car, also told me they should have switched a car for me(a lot of good that was since I already came there because the customer service lady told me to). There was no way to reach the airport branch directly, that is wrong!!!!!!!!!Cons:If something happens to the car, good luck, terrible customer service.Reviewed 2020 Aug 31
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6.4
Pros:quickCons:brakes and smoke smellReviewed 2020 Aug 24
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9.6
Cons:Check in was too long. The wait to get your car was about 20 minutes. That’s too long.Reviewed 2020 Aug 23
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10.0
Cons:First time that no one did a walk aroundReviewed 2020 Jul 19
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8.4
Pros:Pickup experience was excellent! Almost as easy as picking up a hooker in vegasCons:drop offReviewed 2020 Jul 07
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5.2
Pros:staff was nice pick up and drop off easyCons:Was not happy with price, dropped car off early, only had for 10 hours or less was charged a whole day amount. $100 + to rent for that amount of time was ridiculous!!!!Reviewed 2020 Jul 03
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7.2
Pros:staff was excellent. easy pickup/returnCons:inside of car was dirty. There was actually a cigarette butt on the driver side floor!! Outside not that great either.Reviewed 2020 May 21
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8.8
Pros:Staff was friendly and helpful both picking up and dropping off.Cons:Option of American car - GM retiree.Reviewed 2020 Mar 27
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