Cons: Flight was delayed. Called to inform Avis I will be later than planned. Told the location would be closed and they would cancel my reservation. If I wanted a car, I could reserve the same car for a shorter time but they had to double the price. Terrible customer service and never picked up a car. Using Uber/Lyft was cheaper than the original price in the end.
Pros: Clerk was curtious and patient with each customer. Car was great.
Cons: Have more staff on the weekend after Thanksgiving. I was number 5 of 6 people waiting in line with one clerk.
Pros: Pickup took an hour. We waited in line and gave all the same info we gave online to the counter all over again. Then we waited outside for 30 minutes for the car that we had reserved well in advance to be cleaned. The car was not clean inside or outside. We were in line before another party and we saw them get the car first. Was not the person outside's fault.
Cons: Cleaner car, shorter wait times, prepared counter staff
Pros: Economic fuel use
Cons: No complaints
Cons: Car was very uncomfortable
Great friendly staff at Myrtle Beach Airport
Pros: Drop off in Myrtle Beach was much better than pickup (Orlando); Employees at Myrtle Beach airport were very nice, friendly and professional; overall, the return process was excellent.
Cons: It is a small airport so smaller operations; Indications for returns are clearly indicated to get there but once on parking lot, they have only 2 parking spots dedicated to returns, took me a few minutes to actually find the correct spots and employees in charge
Car Rental Experience
Pros: I liked the price. The car met our needs. I was glad we were able to drop the car off at Avis Rental Myrtle Beach International Airport., though this was only for the fact that our flight left at 11:00 a.m. and the Sears/Avis did not open till 10:00 a.m., which would not have given us enough time to make our flight. I did like the fact that it was a very fuel efficient car.
Cons: I did not like that I was not informed that the car was not available for pickup at the Myrtle Beach International Airport, SC, and that we had to take a cab to the Sears Auto Store/Avis Rental to pick up our rental vehicle. I didn't like the fact that a shuttle service was not provided for picking up our car from Sears in Myrtle Beach, SC, and we had to pay $12.50 cab fare plus a tip for the short ride there. I did not like the fact that even though the car was a No Smoking vehicle, the car smelled like someone had smoked in it.
Pros: Car was new and clean.
Cons: The very long wait to pick up the car at Myrtle Beach Airport. There should have been enough staff based on the reservations and pick up time. Customers shouldn't have to wait 45 minutes to pick up a car.
Easy car rental
Pros: Good price. Good airport locations. Jeep Compass comfortable car with gr8 gas mileage.
Pros: Value and easy pick up and drop off
Cons: At pick windows dirty out side mirrors dirty no window washer fluid needed it very badly with truck spray with snow and sleet. Had to buy some and put it in so I could see the road.
Returning the Vehicle
Pros: It was easy and the attendant was pleasant.
Very nice check in
Pros: Easy check in and checkout friendly people!
Avis has 2 rental locations in Myrtle Beach. Take a look at our Avis rental location map to find the best rental cars near you.