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10.0
We were very pleased with our rental. The staff were very pleasant and we were happy with our car. It was clean and comfortable.Reviewed 2023 Jun 09
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4.0
This was an old van that had 62k miles on it and was in need of maintenance. It shimmed and was noise. Not the comfort level I expected from a rental. Also, the service staff was good but under manned. Nobody present when I returned my vehicle.Reviewed 2023 Feb 21
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10.0
It could always be cheaper, but other then that my experience was amazing!Reviewed 2022 Nov 07
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10.0
We turned the car in later than expected, but they did not charge us extra. Great customer service!Reviewed 2022 May 28
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10.0
Location of Alamo….make a note on 2nd floor of parking garage. If driving there and not coming from flight. Other than that excellentReviewed 2022 Apr 26
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10.0
Our flight into Omaha was delayed and we didn’t arrive until after the Alamo rental counter closed at 1:00 AM but the rental agent that helped us in the garage with pickup and checkout was absolutely FANTASTIC! He couldn’t have been friendlier or more helpful.Reviewed 2022 Apr 24
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10.0
Love to be able to pick from different cars option. The staff is so helpful and friendly. I was impressed!!Reviewed 2021 Sep 11
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2.0
Cons:The rental office closed at 1 am, and our flight was delayed from an original arrival time of 12:30. I had called them ahead to explain that my initial arrival was changed to 12:30 AM, and they didn't tell me that the rental counter closed at 1 am. This left not only me but other stranded at the airport, and I had to take a Lyft into town an hour away.Reviewed 2021 Jun 29
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10.0
Pros:Staff was great!Reviewed 2021 Jun 21
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4.0
Pros:Staff was great on pickup. I picked it up at night and walked around the car to inspect for dings. I did not notice a small ripple in the front panel due to the darkness. When I returned the car they accused me of producing the damage. I wish there was a camera system or something that could end this subjective inspection process with rentals. It’s too difficult on business travel to manage a faulty inspection process. What’s to stop rental companies from sneaking in these minor ripples that will go unnoticed for night pickups and stick consumers with faulty claims?Reviewed 2020 Dec 17
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6.8
Pros:The staff was courteous and helpfulCons:I was not really satisfied with the options for my vehicleReviewed 2020 Oct 31
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9.6
Pros:Staff were great and super helpful. Rental counter was quick and courteous. Return process was super fast and easy. The car functioned great, was upgraded with all the newest features and was great on gas.Cons:The inside of the car was super clean, but there were some weird marks on the driver's side window that interfered with visibility a bit. Ultimately wasn’t a huge issue but maybe would have taken the time to remove that before renting it.Reviewed 2020 Oct 12
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