Pros: Staff was great on pickup. I picked it up at night and walked around the car to inspect for dings. I did not notice a small ripple in the front panel due to the darkness. When I returned the car they accused me of producing the damage. I wish there was a camera system or something that could end this subjective inspection process with rentals. It’s too difficult on business travel to manage a faulty inspection process. What’s to stop rental companies from sneaking in these minor ripples that will go unnoticed for night pickups and stick consumers with faulty claims?
Pros: The staff was courteous and helpful
Cons: I was not really satisfied with the options for my vehicle
Pros: Staff were great and super helpful. Rental counter was quick and courteous. Return process was super fast and easy. The car functioned great, was upgraded with all the newest features and was great on gas.
Cons: The inside of the car was super clean, but there were some weird marks on the driver's side window that interfered with visibility a bit. Ultimately wasn’t a huge issue but maybe would have taken the time to remove that before renting it.
Cons: I chose the option where the company chooses the car. They put me in a Hyundai Accent that wasn’t clean at all and had 40,000+ miles on it. I took pictures before of the outside because it was all dinged up and dirty. When I dropped off the car they were looking for r the outside and commented about dents and dings on the outside as if I did them. I showed them the pictures I took and they stopped asking. Poor service. Felt taken advantage of since I choose the option for them to choose the car even though the price was on a couple dollars less then the normal price.
Pros: Pick up was a bit of a challenge, O’Hare is a bit of a maze to get to the car rentals. However the car was super clean and new, and the drive went without a hitch! The staff were friendly and helpful, the underage fee was higher than listed online (around $40) but overall not too much pricier than a flight.
Cons: If additional fees were listed online it would make for fewer surprises at checkout.
Cons: Dropoff was fine but took awhile
Pros: The price of the rental and ease of return.
Cons: The vehicle was not cleaned prior to pickup. There was only one staff member for multiple agencies. The line was excruciatingly long. The young man on duty did his best but had NO support staff.
Pros: How easy drop off wad
Cons: Communicate were location of rental is at.
Cons: I had to wait a bit but it was worth it to have the exact car I wanted
Pros: Staff was professional, courteous and efficient.
Pros: Staff was very friendly and helpful, basically the only thing good about this whole experience.
Cons: So many charges and hidden fees that they don't tell you about until the purchase is made. The car's tank of gas was half full when we got it and then had to pay for the full amount cause they didn't bother looking at it. Car was also dirty on inside, wouldn't be surprised if they charged us for it.
Pros: I enjoyed being offered options when it came to choosing the vehicle I wanted to drive
Cons: Had to wait to pick up my car and had to wait way too long to drop it back off.
Alamo has 1 rental location in Omaha. Take a look at our Alamo rental location map to find the best rental cars near you.