10.0
Pros:pickup and drip off super easyCons:if I had started with a full tank of gas. Either that or the Rogue only gets 10mpgReviewed 2020 Oct 12
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2.0
Pros:Staff didn't pay attention to my reservation on KAYAK, and were clueless about the insurance coverage I purchased from KAYAK. They overcharged me, even though I gave them all the reservation number, insurance policy number and overall charges and left it in their drop box with the keys to the vehicle. I will never rent a car from that location again.Cons:Everything. I even called the Enterprise location after I booked the reservation on KAYAK, and they seem to have had that information on Tuesday (the 12th) but didn't have a clue by Friday (the 15th) which was the pickup date. I wasn't instructed on my follow up call on Tuesday that any paperwork or confirmations were needed. Sad state of affairs, I would think the Enterprise District Manager for that location would be on top of those types of errors.Reviewed 2020 May 18
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9.6
Pros:The staff was friendly and efficient. The new car rental center at the airport was also really nice.Cons:Unsure.Reviewed 2019 Dec 28
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10.0
Pros:Super friendly customer serviceCons:NothingReviewed 2019 Nov 17
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3.2
Pros:The car pick up was at the airport and I did not need to use a shuttle, there was not much of a line so it was quickCons:The guy giving me the keys was rather high pressured with wanting me to take his insurance which I declined because my personal insurance and even my visa covers me, he asked to see my insurance card and quized me on who my insurance was through, which was odd. He also tried to sell the gas return option rather enthusiastically, felt like there was a commission on extras. Car smelled awful, like old cigarettes and body odor. Back seats dirty. It was a very dated SUV that drove rough. Wiper blade on driver side needed replaced badly. And all this for a high price.Reviewed 2019 Nov 03
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8.0
Pros:Staff was very friendly and the car fit our family great.Cons:The interior of the car was filthy. Had to wipe everything down before the start of our trip.Reviewed 2019 Jul 29
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4.8
Cons:They did not have the size of car I ordered and gave me a much smaller car. Very frustrating. It’s like going to a restaurant and ordering steak and they bring you a hotdog instead.Reviewed 2019 Jun 15
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10.0
Pros:Staff was excellent on both ends. Drop off could not have been better.Cons:We were upgraded from a mid-size sedan to an SUV with several brands and styles to choose from. Staff could have been a little more helpful by providing the passenger capacity for each instead of just naming them.Reviewed 2019 Apr 30
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9.6
Pros:Drop off was super easy and there were no extra charges like a lot of these places make you pay. I have had bad experiences with Sixt and Budget, but Enterprise were awesome.Reviewed 2019 Mar 04
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8.0
Pros:The rental car was OK.Cons:Full tank of fuel at the start would have been appreciated.Reviewed 2019 Feb 07
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6.0
never have the car which I buyCons:They never have the class of car which I buy. I needed an SUV, they tried to give me a car. Its not the same thing!Reviewed 2018 Dec 17
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6.0
Pros:Gave an upgrade when they did not have a car ready to a Chrysler 300 after cleaning one car to discover it was to be sold. Price was right but you get what you pay for in the service industry.Cons:Chrysler 300 was as rough riding as my F150. . .Reviewed 2018 Nov 29
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