Pros: Everything was great!
Pros: They added an ice scraper
Cons: The person at the pickup was very late and extremely rude. When I dropped off no one was there even though they were supposed to be open.
Pros: We were charged for a jump start when the check engine light came on the vehicle 1 hour into our drive.
Cons: Cleanliness of the car
Pros: Absolutely nothing !!!
Cons: CAR was dirty , I found jul pods and batteries , cigarettes and chips on the back seat , and to top it all off , bag with dirty underwear tuck between back seats It was written on a paper , cleaned and disinfected By Terell Never again Avis
Pros: Staff was ok, but unable to make decisions or not available.
Cons: provide customers with clean, safe cars.
Pros: The car itself was ok
Cons: The service I got when I picked up the car was very rushed. I was told to sign the paperwork and that was it the agent didn’t look at the car with me. When I packed up and went to leave the fast tank was also not full
Pros: staff was very friendly and helpful
Pros: Lots of gadgets on the RAV4.
Cons: The vehicle (RAV4) didn’t have auto headlights. WTF???
Pros: Rental cars at Omaha airport now very convenient.. finally! Dropoff also simple. Car did well on the slippery roads and little bit of snow we had.
Cons: The car was booked for the wrong city
Cons: The car was dirty and something terrible smelling had been spilled in the trunk. Someone had sprayed tons of air freshener to try to cover it up. I didn’t realize this immediately as the smell in the cabin was not as bad. My bags and clothes got wet and we can to launder them, causing a significant inconvenience. I called Avis to ask what my options were and they said I could return the car for a replacement (not an option for me as I was 130 miles from the nearest Avis), or they could compensate me when I returned the car. I said compensation would be fine. I called again before returning the car, and the employee I spoke to said that they would not be able to compensate me and the previous employee should not have promised compensation. I argued with him for a few minutes, and he finally agreed to refund $30 of the $275 rental. My time is worth more than $30 for the several hours it took me to clean my clothes and bags. I’m more upset about Avis refusing to make it right than I am with the issue with the car.
Avis has 4 rental locations in Omaha. Take a look at our Avis rental location map to find the best rental cars near you.