Pros: Staff very friendly and helpful
Pros: Yes very friedly
Cons: Too far to walk
Pros: They were gone
Cons: They could have been there
Cons: Something to clean the snow off of the car
Cons: First, their computer didn’t work at check-in. Then, it was a typical “bait and switch”. I reserved a “standard” size vehicle (advertised as a Chevy Malibu or similar) but got a Kia Soul, which I hate.The car wasn’t clean, the gas tank was only half full when got it. Never again with Dollar!
Pros: Drop off was not staffed at the early hour of 7:00 pm
Cons: Taxes and government fees add more than 50% to the cost of the rental car in Omaha. Not Dollar's fault but not a good value.
Cons: We had the manager choice deal, and it would seem to me that it would be more cost effective to give us an economy car rather than a minivan. They said they were short on cars, so we were offered the van or the option of upgrading to get a car.
Pros: The second car, a Chevy Malibu, was a nice car.
Cons: The dashboard lights on the first car, a Toyota Camry, lit up on the first day, telling me that my anti-lock braking system, blind spot monitors, and collision warning system weren't functioning properly, and I lacked windshield wiper fluid. So I called Dollar and talked to maintenance. They asked me if the car was still running "normally," and I said, "yeah," I hadn't gotten into a wreck yet, so they said I could keep driving it if I wanted to! I asked them if I could return it, and they said they would give me a new one and a discount if I did that. So that night I tried to return the car, but then they told me all they had left was a pickup truck, so I had to come back to return the Camry the next morning and pick up the Malibu. This only set me back about a 1/2 hour on my travel schedule, but they discounted me a whole $7.80 for my inconvenience! I was told that "this happens sometimes on Camrys," although it's the first time that I've ever heard of it. I don't think I was prepared to drive several hundred miles that week, much of it in rain, with dashboard lights saying the car was basically "out of service." Dollar should spend more time maintaining their cars instead of waiting for them to break down.
Pros: Pick up easy as was drop-off
Cons: Was charged way more than quoted after charge settled - pricing deceptive
Cons: Tell me what I’m going to pay. $31 is not $75. Not even close.
Cons: Everything was good.
Pros: Staff was not friendly. Poor service.
Cons: Extra fees (not insurance) were more than 60% of the general rental cost. Not at all disclosed in request/confirmation. Customer Facility Fee - $2.50/day RAF (what the hell i that) - $4.00/day Occupancy Tax - $8.00/Unit AP Rec Fee - 12%/$31.74 SEC Fee - 2%/$5.93 Vehicle/Sales Tax - ~$35
Dollar has 2 rental locations in Omaha. Take a look at our Dollar rental location map to find the best rental cars near you.