Guest reviews
Overall rating
8.0
Excellent
Based on 81 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
7.8
Value for money
7.8
Skip to main content
More
Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
20
6
4
1
7
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
-
10.0
Pros: Yes
review from
-
2.0
Cons: Reserved a van for my family. They did not have one and simply said sorry and wanted to be sure I canceled my reservation. Gee, thanks.
review from
-
9.2
Pros: Understaffed but still short wait Gave me a much larger SUV
Cons: Only one person covering return both inspections and paperwork
review from
-
5.6
Pros: You allowed me to book a pickup/drop off time that was at the end of that location’s normal working hours. They changed my pickup and drop off location. To the airport. The airport location completely changed my reserved vehicle type to something “not similar” and less fuel efficient.
Cons: Fulfill any one of the promises made in the reservation... changed pickup location, wrong car type, changed drop off location. Clerk was rather rude when I asked why I couldn’t have what I reserved.
review from
-
4.0
Pros: The lady at the desk was nice but I was very unhappy
Cons: This is the second time that Budget has not had the car I requested. I was going to see my 95 yr old dad. I ordered a family type car. The did not have one. I was offered a Jeep Cheroke or a Pickup truck. I told them my dad could not get in or out. So I ended up with a Dodge Charger. Not what I want
review from
-
9.2
Cons: Desk staff at initial pickup unprofessional and immature, seemed somewhat poorly trained. Maybe they were training a new team member?
review from
-
2.0
Pros: The car that smelled like horse poop and they wouldn’t even change it
Cons: Everything including the personnel that needs to be retrained again
review from
-
10.0
Quick and easy for a change
Pros: Quick service and no hidden fees or final bill changes
Cons: Nothing
review from
-
2.0
They didn’t have any cars
Pros: The shuttle was convenient.
Cons: I reserved a midsize sedan. When I arrived, all that was available was pickup trucks. I had to go somewhere else for a car.
review from
-
6.8
Pros: Car was nice
Cons: The agent at check in/pick up was charging us $36 more than our agreed contract.
review from
-
6.8
Pros: Hot tub
review from
-
8.0
Good job Budget, Not so good Kayak
Pros: Car was clean, it ran well, it was available when I needed it, and the people at the Budget agency were friendly and helpful. The Budget agency allowed me to return the vehicle at the airport so I didn't have to book another 1/2 taxi ride back after returning the car. Thanks, Budget.
Cons: I was not expecting to have to take a $50 taxi ride from the airport to pick up the car. I did not see anything about the vehicle not being available for pickup at the airport when I booked the rental. I can't blame Budget for that--that was Kayak's fault as far as I am concerned. Also, the car I had booked was not available and I ended up renting a much larger vehicle (although it was for the same price). Not used to getting 15 MPG...
review from
Where can I find Budget car rentals in Omaha?
FAQs about renting a car from Budget in Omaha
How many car rental locations does Budget have in Omaha?
Does Budget have a car rental location at the airport: Eppley Airfield airport (OMA)?
Does Budget offer shuttle or airport pick-up services from Eppley Airfield airport (OMA)?
Cars
Car rentals in the United States
Car rentals in Nebraska
Car rentals in Omaha
Omaha Budget car rentals