10.0
Budget did an excellent job with my entire rental. They called the day before to confirm pick-up plans and were easily able to move my pick-up location to the airport when I had accidentally booked the wrong location. We had a new vehicle to drive and it was very fuel efficient. They were so friendly and I would definitely rent at this location again.Reviewed 2023 May 24
review from![kayak]()
2.0
I got a phone call at 6:30am the day after booking stating they did not have anything available. Why did I even get to reserve a car if there weren’t any available.Reviewed 2023 May 07
review from![kayak]()
2.0
Nobody was at the counter or parking lot when I arrived. I had to call Budgetbcorporate, they couldn’t do anything and said come back tomorrow, so I cancelledReviewed 2023 Jan 20
review from![kayak]()
10.0
Checkout process was quick and easy. Good selection of vehicles to meet my needs.Reviewed 2022 Oct 17
review from![kayak]()
10.0
Super friendly staff! Free upgrade, great price, convenient location...would definitely use them again!Reviewed 2022 Sep 27
review from![kayak]()
10.0
Had the vehicle we needed, on time, clean. A good rental experience.Reviewed 2022 Jul 14
review from![kayak]()
2.0
My rental was not found,I called to have it picked up at a different time and this lady on the phone who’s name I forgot was completely unhelpful and unprofessional she must had a rough morning or night and went from saying they were trying to find me a truck to flat out never mind we don’t have one,like hours from when I needed my rental, I would definitely not recommend.Reviewed 2022 Jun 27
review from![kayak]()
8.0
Pretty straight forward process to rent a car.Reviewed 2022 Jun 17
review from![kayak]()
2.0
They don’t clearly state they will charge an additional insurance fee on top of what I paid. Plus they weren’t extremely helpful or friendly.Reviewed 2022 May 18
review from![kayak]()
2.0
Hard when flights are delayed there is no signage that all customers should go to the parking lot kiosk.Reviewed 2022 May 15
review from![kayak]()
1.9
The time it took to get the car was long. The windshield had a chip in it underneath the windshield wiper, of which the guy cleaning the “bugs” off the windshield would have seen and it split and they are trying to charge me for it although I was told I would not be charged and a note would be put on the account.Reviewed 2021 Jun 24
review from![cheapflights]()
10.0
Pros:Staff was super friendly.Cons:I thought I was booking at the airport, but the reservation was for an off site location. Luckily the great staff was able to move the reservation to the airport location. So it all worked out.Reviewed 2021 May 21
review from![kayak]()