Book Thrifty car rentals in Omaha

Reviews for Thrifty in Omaha

Recent reviews

Traveler rating

Excellent

16

Good

8

Okay

16

Mediocre

11

Poor

1

Find reviews that mention:

car was cleancar smelled

car availablepick up and drop

get the carcredit card

great pricecustomer service

friendly staffnever rent

per day

4.0

Car wasn’t safe to drive. Employees resolution was to return it to original rental location (not nearest thrifty location) and pay for a more expensive rental vehicle or to not drive it on a day with wind, but “it’s going to be windy over the next few days”. (Wind was 20 mph on the day car was blowing all over the road)Reviewed 2022 Jun 02

review from

5.9

What could have been better was the fact that I only had a choice between a Jeep or a Chevrolet truck and I'm a short and round person and my husband has bad knees. I chose the Jeep thinking it would be easier to get into, in which it wasn't. I called for 3 days after I got the Jeep hoping I could trade it for something easier to get into, but they didn't have anything available!Reviewed 2021 Jul 28

review from

1.9

Tried to cancel but could nit.Reviewed 2021 Jul 11

review from

4.0

Pros:Pick up was fine, the late night staff was nice. The car was the right size for our needs.Cons:We reserved a luxury vehicle and got a full size vehicle. The radio mechanics didn’t work, the car was filthy on the outside, there was a star in the windshield and other body damage that was not gone over with us at pick up. Drop off was complicated after hours. I didn’t have the paperwork to fill out with me so had to leave the garage and find my uber who was circling the airport waiting for me and then take it back up. There was no pen provided to fill out this mandatory paperwork so I had to scrounge one up. Just a disappointing experience overall.Reviewed 2021 Jul 08

review from

10.0

Pros:YesReviewed 2021 Jun 30

review from

5.2

Pros:Nice carCons:Charged me extra for unlimited mileage since I didn't have a return flight ticket. I am disappointed in Thrifty and Kayak for thisReviewed 2020 Nov 17

review from

2.0

Pros:Nothing at allCons:No agents at the desk upon arrival. Booth agent Matt was unprofessional, not helpful, and unfriendly. Unable to reach customer service by phone. My reservation was cancelled and I rented with a competitor for less money. Customer service experience was terrible overall.Reviewed 2020 Mar 15

review from

2.0

Cons:Final invoice was 20% higher than estimate. They also charge a $2.00 "shredding fee" in Omaha. New one on me!Reviewed 2020 Jan 31

review from

8.8

Cons:I rented the car on line for a stated rate. When I arrived at the counter I was charged a higher rate. The counter attendant pointed out that the online vendor did not charge enough in fees. When I pointed out that, that was not problem and that I should get the lower rate, she told me that she would send my appeal to a supervisor for review. I received an email the following day with a commitment from the supervisor to honor the online rate. So while it worked out well, I was surprised by the disjoint between the online quote and the Thrifty direct price.Reviewed 2020 Jan 26

review from

8.4

Pros:Nice staff and super easy drop offReviewed 2019 Dec 12

review from

7.2

Cons:Car had maintenance required light on. Needed service but they did not want to perform.Reviewed 2019 Nov 18

review from

6.0

Pros:agent at desk -non-chalant.Cons:A gazillion little extra's added on to make price much higher than stated price.Reviewed 2019 Nov 04

review from

More

• 8.5 /10Enterprise Car Rentals at Omaha
• 6.4 /10Avis Car Rentals at Omaha
• 8.0 /10Payless Car Rentals at Omaha
• 6.2 /10Budget Car Rentals at Omaha
• 5.4 /10Dollar Car Rentals at Omaha
• 5.8 /10Hertz Car Rentals at Omaha
• 7.6 /10Alamo Car Rentals at Omaha

• What is the most popular rental car from Thrifty in Omaha?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Thrifty in Omaha.

• How many car rental locations does Thrifty have in Omaha?

  Thrifty has 1 rental location in Omaha. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Eppley Airfield airport (OMA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Eppley Airfield airport (OMA)?

  Yes