10.0
Roderick at SFB was great.Reviewed 2023 Sep 18
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10.0
The pick-up process and the car itself were fine. Drop-off at AVL is confusing because of lack of signage in the parking garage to indicate where to return the key.Reviewed 2023 Jul 21
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10.0
All personnel upon arrival and on rental car return were courteous, personable and caring. Special mention to the woman who registered our rental; I believe her name is Karly Livermore - she was exceptional. Additionally, the gentleman who walked us to our car, Rodgerick (sp?), was extremely kind and helpful. When I returned the car on 21 April I was met by a smiling, helpful and courteous individual named Arlene - she too was exceptional. I will look to rent with Alamo in the future given the great service provided by these three employees. The only thing that could have increased my satisfaction would have been a more competitive price. Respectfully, George SamraReviewed 2023 Apr 22
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10.0
Car had dings all over and coffee stains on seat. Was last one available so had to take itReviewed 2023 Mar 27
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10.0
Pickup was easy and quick; return was also easy and quick.Reviewed 2023 Mar 18
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6.0
We could not get anyone to Answer the phones for assistance locally or on the national line. We waited on hold multiple times to no avail and in the local office it would go to voicemail and disconnect. In person the service was efficient and kind and the vehicle was fine but the experience otherwise was poor. I won’t rent from Alamo again.Reviewed 2022 Dec 29
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8.0
Great pick up. Quick and easy. Great drop off with super service. Like the way the car was checked when we returned it. Super professional. We will definitely use you in the future.Reviewed 2022 Jan 17
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8.0
It was easy transaction but too far from the terminalReviewed 2021 Oct 28
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10.0
Pros:I had been experienced bait and switch with a different car rental office the night before, so wasn’t really feeling too confident about going elsewhere. However, my husband and I were pleased with the customer service at Alamo and appreciated they had cars available for rental.Cons:I had to pay $501 for 2 days of rental. I think the price could’ve been a bit better.Reviewed 2021 Apr 19
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10.0
Pros:Your staff was amazing!Cons:Everything was perfectReviewed 2021 Apr 12
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10.0
Pros:Very quick service, friendly staff, car was in good condition. Was in and out in 10 minutes each timeCons:Prices :-)Reviewed 2021 Mar 29
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10.0
Pros:The staff was very friendly and helpful. Provided us with a better solution for our vehicle needs.Reviewed 2021 Mar 11
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