Pros: Staff was great. Car ran fine
Cons: Car was dirty outside and inside. Crumbs on the seats, gum stuck on the back of the headrest of the front seat
Pros: Good car and price
Cons: Flight was delayed and had a scare of not getting our car because you close too early. It caused more unneeded stress for our travel. Find another way to get customers their cars if their flight is delayed after your closing hours.
Pros: Price was right......manager on-site worked with me to get issue resolved.
Cons: When I reserve a car a 2 weeks in advance and call night before to verify reservation, it would be nice to actually have a car available. Need to call customers ahead of time to let them know there are no cars available so that customer can make alternative plans and not waste time driving to location.
Pros: Car was good on gas
Cons: Was given to me without any gas and it smelled like cigarettes my 8 y/o has asthma and the whole way to south Florida he has was having difficulty breathing. .
Pros: Drop off was easy but the pickup was a major issue. 2hr wait and didn't get the size vehicle I paid for. Also, the vehicle had sensors going off, brake lights didn't work, and got the car on empty gas tank.
Cons: Better support, customer service, and coordination. Reserved a month in an advance and got treated like I just reserved the prior day. Will never rent through Hertz again.
Cons: Everything was extremely smooth with renting this car. Thank you!
Cons: It all went smoothly once we got to airport. The person at the national number was very helpful and courteous. I called the hertz rental desk at SFD airport with a question and the lady was really rude. Overall we were pleased and would rent again from hertz.
Pros: Staff was nice
Cons: The car already had damage, 1 tire was low on air and the front end did not feel or sound completely right. I have never received a car in this poor of condition and when you rent a premium car you expect something in better condition than this. It was a nice car but that experience was stolen due to the poor condition of the car. It also was not cleaned as well as you would expect but that didn't bother me as it did have 40000 miles on it.
Pros: The lady at the Hertz check in desk was great! The car was very clean.
Pros: Drop off was easy
Cons: You did not have the car class available that I had originally paid for. The Clermont location did not make an effort to correct the situation. Just very poor, poor customer service.
Pros: Awful experience
Cons: Help customers get informed on product.
Cons: List correct address on web site (not Rinehart)
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Sanford.
Hertz has 2 rental locations in Sanford. Take a look at our Hertz rental location map to find the best rental cars near you.