Book Dollar car rentals in Sanford

Reviews for Dollar in Sanford

Recent reviews

Traveler rating

Wonderful

11

Very good

7

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

10

2.0

This company is such a scam. They told me I needed basic coverage when I already had insurance. When I realized they had added an additional 400 dollars to my bill I couldn’t get even one person to answer the phone at the location for four days straight and the central office said they couldn’t help it has to be the local branch. I asked three different people before I left the property and they all said “oh you got the basic coverage” and did not ever once tell me it wasn’t required. I tried to get help and got ZERO. I will never use this company again. The vehicle was great, the return was great but the complete deceit on the front end keeps me from ever using this company again.Reviewed 2023 Oct 11

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2.0

Pros:I asked for a rental out of Orlando, FL Airport. When I arrived I found out that the car was in Sanford, FL 45 minutes away with no shuttle as promised. I could not get to Sanford to pick up the car and they would not honor the reservation in Orlando's Dollar Rental. It cost me $75 to pay a taxi to get me to my hotel and I never got my rental. Had to pay for a taxi the whole time I was in Florida.Cons:Could have provided a car at the right airport.Reviewed 2021 Jun 01

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8.0

Pros:Car was clean, ready to go.Cons:Instructions on how to get into return lot. Lot was shared with Wally Park and not knowing that I had to almost touch the cross bar to get into the lot I had to swipe a credit card to get in. Manager said he canceled the charge so it should come out alrightReviewed 2021 May 16

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8.0

Pros:Counter staff courteous and friendly Drop off was efficientCons:The car upholstery was dirty with spots and smear Front passenger and rear passenger.Reviewed 2021 Apr 26

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10.0

Cons:There was bubble gum in the passenger door pocket. Otherwise very clean and nice. Return guy was funny and pleasant.Reviewed 2021 Apr 04

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6.0

Pros:Counter was understaffed.Cons:More staff. Better selection of cars.Reviewed 2021 Apr 04

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2.0

Cons:Employee rambled on about an email we should have received about our booking and was not friendly. I requested to prepay gas and was never told the price which ended up being around $4.00/gallon. Never would have paid that but her rambling about the email and what we still owed made the situation intolerable. I will not use them again.Reviewed 2021 Mar 29

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10.0

Pros:YesReviewed 2021 Mar 28

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10.0

Cons:Lower insurance ratesReviewed 2021 Mar 27

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2.0

Pros:Personnel @ counter very nice, very professional, but we had to make several changes as our trip unfolded, Having booked through Kayak, we could not make any changes and ended up losing the entire amount. Lesson learned: do not go thru Kayak.Reviewed 2021 Mar 07

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10.0

Pros:YesReviewed 2019 Dec 26

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9.6

Pros:Yes extremely easy pickup and dropoff. The people also friendly and helpful.Cons:I know the location was going thru renovations, but a sign would help where the service desk is at. I saw no sign for dollar and walked past them. Overall excellent and will rent from them again.Reviewed 2019 Dec 02

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• What is the most popular rental car from Dollar in Sanford?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Dollar in Sanford.

• How many car rental locations does Dollar have in Sanford?

  Dollar has 2 rental locations in Sanford. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes