Pros: I was pawned off on another companies staff because Alamos desk was empty. That was the first sign of poor service. They had no interest in satisfying me whatsoever. They site to substitute a tiny Toyota Corolla for my requested midsize car. When I rejected that I was forced to upgrade and they wouldn’t even cover my upgrade cost. I got stuck with a large daily charge.
Cons: Have someone at your desk who knows it’s important to satisfy the customer. I’ll never rent from Alamo again because of this experience.
Pros: Clean car . Good mileage
Cons: Pickup was hard to find
Cons: Information to the customer in regarss to extra 300 deposit and major credit card and polite workers that dony assume because you dont have a major crediy card doesnt mean you have no money.
Pros: The entire process was very streamlined and quick.
Cons: I would have been so much better if Alamo did not overbook; not having the reserved requested vehicle.
Pros: Staff was friendly and efficient.
Cons: Was was just washed when given to me but still dirty including foot marks on the passenger dash area.
Cons: The front tire was not inspected properly and needed to be constantly refilled. Should rent cars that were not properly checked
Pros: Very clean and great customer service.
Cons: Too expensive. All the extra fees were ridiculous.
Pros: Fast, easy, great rate
Cons: The window not getting cracked but that wasn’t their fault
Pros: Staff in Tucson was very friendly
Pros: Staff was great. Vehicle too.
Pros: The staff adapted to the restrictions and provided me 30 days of everything they promised: Value, unlimited miles, etc..
Cons: Nothing could have been better. I had the vehicle "detailed" for the next person (I had the vehicle for a month), and; they gave me a credit for this. Considering what I rented the vehicle for, I could not have possibly had a better experience. The vehicle was small, but; I was getting over 40 MPG.
Pros: Great staff, wanted to please
Cons: Outside of car had not been cleaned, but overall it was great
Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Alamo in Tucson.
Alamo has 1 rental location in Tucson. Take a look at our Alamo rental location map to find the best rental cars near you.