8.0
Jack at the rental did good jobReviewed 2023 Nov 27
review from![kayak]()
8.0
Cons:The rental agency entered the wrong time for return, am vs pm... Also did not have available the car class booked, a Toyota Corolla vs the requested VW Jetta, a standard rental vs a compact rental, still charged as a standard rental did not even mention they didn't have the proper car. Just a disappointing rental in general, even if the car was nice, it was not what was booked.Reviewed 2021 Jun 01
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8.0
Pros:I got an upgradeCons:All goodReviewed 2021 May 12
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10.0
Cons:Not a thing. We were completely satisfied. And thanks to you, Kayak, for getting us a good deal!Reviewed 2021 May 11
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10.0
Pros:We had a bit of a wait to pick car up due to bad timing. But then we were upgraded to a mustang convertible due to low number of vehicles left. Not a bad deal. 😊 Drop off was painless.Reviewed 2021 May 10
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10.0
Pros:Drop-off in Amarillo was quick and easy.Cons:Google Maps gave us slightly wrong directions to the Enterprise at Amarillo Airport. We asked a person, and they got us where we needed to go.Reviewed 2021 Apr 26
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8.0
Pros:Staff at pick up were friendlyCons:Pick up farther from airport than desirable and pick up location not clear. Unable to get charges split at drop off.Reviewed 2021 Mar 22
review from![kayak]()
8.0
Pros:The staff was great and very friendly. All interactions were positive!Cons:Would be nice to see exactly how much you'll be paying before you drop off your car. There are lots of little fees and add-ons that add up once you see your final statement after dropping off the car. I don't think it's deceitful, just a little more transparency during the booking process would be nice.Reviewed 2021 Mar 17
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2.0
Pros:The staff was great. Pick up and drop off was easyCons:The front of the van was clean the rear of the vehicle was not clean. the rear driver side tire was bad (constant leak).Reviewed 2021 Mar 01
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2.0
Cons:Had to walk all over the airport to find an open rental car desk and no cars were available when I tried to pickupReviewed 2021 Feb 23
review from![kayak]()
2.0
Pros:No one wanted to help me out ,i made a reservation because my flight was canceled and they did not want to give me a car because i was taking it to texas so they proceeded to help evry other customers with cars and then they made me wait longer for cars to come in and they had plenty of cars ,horrible experience i will not be coming back due to this and when i tried to call the branch i couldnt get ahold of no one to nake a changeReviewed 2021 Feb 20
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10.0
Pros:Yes and pick up was just as easy as drop off.Reviewed 2021 Feb 17
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