Cons: Filled up with gas prior to dropping off, tank full on drop off. However, was told I had to pay an extra $15.99 gas fee because I didn’t save my gas receipt. Very deceiving practice - tank clearly full.
Pros: Staff let me look at the car first before signing for it to ensure it was what I needed/wanted.
Car turned out to be exactly what I needed for my family's vacation.
Cons: Key FOB had issues; frequently go notice that remote was not detected, did not allow keyless entry and sometimes the keyless locking didn't work, had to be very close for the FOB lock/unlock to work (replacing battery had no effect).
Cons: No complaints. Good service and the car was a great ride
Cons: The car was a wreck. I didn’t know Avis would rent such a car. The gas guage indicated full but when I filled it up before I returned it the guage showed way past where it was when I accepted it.
No car available
Pros: Streamline website. Very cheap prices comparatively
Cons: Was all bullcrap. No cats actually avavailable Will go straight to the rentasl car company from now on
Did not have the car we requested, or even similar
Cons: Requested midsize suv or similar. All they had was large suv or minivan. I had 86 year old mom with me and that’s why I did not want something that was hard for her to get in and out of. I also had her walker, so needed car larger than compact. We also had three people and three suitcases. At the desk, they kept telling me that I’m getting an even BETTER deal by getting a bigger car, but I was promised a midsize or similar and that’s what I should have received. We had to take the minivan, but my mom spent the whole week struggling to get in and out of the seat. I would like some sort of refund for all the trouble we had and a promise broken.
Tucson to Pheonix
Pros: We got upgraded even after having to use a debit instead of credit because I’m a garbage human. Car was great, don’t know if we could have fit my son’s car seat in the 2 door. Pickup is close to the gates.
Pros: Easy and fast
Bait and switch
Cons: Car Rental place was closed upon arrival at Sun at 12 noon. Baited as an Avis location, but Avis at airport would not honor my reservation.
Good service, good price
Pros: I had a quick friendly check-in and she gave me a free upgrade, and the price was very reasonable . When I returned the car, it went equally smoothly.
READ THE INFO CAREFULLY IT PROBABLY WILL NOT BE WH
Cons: I CANCELLED!!!!!!!!!! When I ask for airport locations THAT IS WHAT I WANT!!!!!!! NOT SOME LOCATION/PICKUP POINT 3 OR 4 MILES AWAY!!!!!!! YOUR SERVICE AND SITE NEEDS TO IMPROVE!!!!!!! THIS BAIT AND SWITCH SITE OF YOURS NEEDS HELP AND YOU NEED TO CORRECT YOUR LISTINGS! FACEBOOK IS A WONDERFUL MEDIA TO LET THE REST OF YOUR CLIENTS KNOW OF THIS TOTALLY UNSAT EXPERIENCES!! HERE IS ONE CUSTOMER YOU WILL NOT SEE AGAIN UNLESS I ACCIDENTALLY/STUPIDLY GET ON YOUR SITE!!!! THE SITES YOU LINK TO MAY BE AT FAULT, BUT YOUR SITE IS ULTIMATELY AT FAULT! TAKE RESPONSIBILITY AND CORRECT THE PROBLEMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: We rented in Tucson, and little did we know there are two locations, and one is NOT at the airport. There was no attempt made to help or correct the situation, and we ended up using a different company. After 13 hours of travel with 2 kids under 3, you would have thought an apology and a little more help could have been provided.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Avis in Tucson.
Avis has 5 rental locations in Tucson. Take a look at our Avis rental location map to find the best rental cars near you.