Guest reviews
Overall rating
8.4
Excellent
Based on 34 reviews
Cleanliness
8.7
Comfort
8.4
Pick-up/Drop-off
8.8
Value for money
7.8
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
11
4
1
4
0
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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3.2
Cons: They could have a car I reserved, or since they didn't have it they could apologize and offer me some compensation
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9.2
Cons: The prices were waaaaaay to high. Otherwise polite staff, efficient, knowledgeable and helpful
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8.4
Pros: Yes...good experience
Cons: Daily rates were ridiculously high.
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8.0
Pros: Staff was very friendly abd helpful
Cons: Priced way too high.
review from
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8.8
Pros: I did not have to wait long to pick up my rental in Clearwater. The price was very good for a three day rental in a tourist area during peak season also.
Cons: We had reserved a compact car, but when we got to the counter, the guy told me all they had was a pickup truck. It was nice and drove well, but was a little difficult to put our luggage in the back seat. We would not have had any room if we had a third or fourth person with us.
review from
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7.6
Pros: Attendant was very helpful.
Cons: Set up was confusing due to traffic pattern and construction
review from
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9.6
Amazing service, awesome car!
Pros: I was well taken care of, staff was friendly and nice. Went over the fees and procedures to avoid extra charges. No hidden fees the car was clean and drove really smooth.
Cons: When I first got in the car it smelled like cigarettes.
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4.0
Smoking car
Pros: The people were very nice, and helpful. The car was blowing white smoke Everytime I accelerate, which made me feel very insecure about reaching my destination since I was getting to a plane ad had no time to spare
Cons: Richard in Clearwater was pleasant with his assistance.
review from
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3.6
Cons: The vehicle was dirty and smelled like someone threw up in it,I had to clean and spray it to drive it
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10.0
Pros: Good car, very nice guy in St Pete, easy drop off in nyc
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5.6
Mediocre
Pros: Quick check in and a clean vehicle
Cons: Had issues with turning on the automatic Sun Pass (toll road) and it tried charging toward the Sun Pass every time we went through the toll. I was told it could be turned off and on but it could not be. The charges for using the pass are ridiculous ($4/day if u use it or not once its activated plus toles). Also, the taxes and fees were over $100 for a $350 weekly rental.
review from
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10.0
reasonable
Pros: liked that I could walk to pick up in town rental. very reasonable when booked online. No drop charge for one way rental to airport.
Cons: liked everything
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