Guest reviews
Overall rating
6.8
Good
Based on 9 reviews
Cleanliness
6.4
Comfort
7.3
Pick-up/Drop-off
6.6
Value for money
7.1
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
3
1
1
1
1
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9.2
Pros: The car was a beautiful brand new 2020 model. The interior was sparkling clean and the exterior only had a few chipped paint spots. The car drove smoothly and fit my wife and I’s need.
Cons: The staff at the pickup location was rude. Was not friendly and could’ve made the process of checking in for the car for enjoyable and less stressful.
review from
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8.8
Pros: Staff was abrupt, but during the pandemic that was appreciated.
Cons: Not sure how well the car's interior was sanitized .
review from
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2.8
Pros: Bad staff, bad cleaning, bad charge
Cons: Attention!! The priced supposed to be one but the final charge was 4x more
review from
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2.0
Pros: Worst experience with a rental company I have ever had. Was not able to retrieve my rental car because even though I had a reservation they decided to give my car away. Missed my best friends wedding because surrounding car rental companies were too expensive to buy the day of. Could have figured out a different option had I known my reservation would not be honored.
Cons: Worst customer service.
review from
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8.0
Pros: staff was friendly , ended up with a great car! great price!
Cons: When I showed up my reservation car was not there and the only car available was a minivan, I had reserved a compact car for ease in the city to park etc, I was not happy, but at the last minute someone drove in with a vw beetle turbo so I was saved !
review from
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10.0
Enjoyed it
Pros: I like the service and the car. I also like the speed
review from
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5.6
Pros: Car drove welL. No drop-off fee for returning to a different city in Florida
Cons: Agent in St Pete was slow as molasses. Car smelled like air freshener was used to mask the smell of cigarettes.
review from
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