Book Hertz car rentals in St. Petersburg

Reviews for Hertz in St. Petersburg

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Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

10

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friendly staffcar was clean

location was closedpick up and drop

wrong locationpick up the car

car availablerented a car

2.0

Canceled the reservation the same day I made it because the date was wrong and almost a month later and still no refund when I spoke with the woman on the phone she told me it was canceled and I'd see my refund in 5-7 days and nothingReviewed 2024 Jun 20

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2.0

Pros:We cancelled this vehicle via phone call and on line. We are still being charged for the car.Cons:Accept a cancellation by phone and via online and refund charged fees to the customer in a timely fashion.Reviewed 2021 Apr 15

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2.0

Pros:Pickup experience was a nightmare and I was placed into a dirty car.Cons:Speed at checkout. They should have cleaned the car... esp during Covid. They should have placed me into a different car if they didn’t have time to clean the car they put me into. I also could not get ahold of customer service for the life of me. Awful experience.Reviewed 2021 Apr 15

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2.0

Pros:Drop off at SFB was easy. We had to change our drop-off location mid-trip and this was easy to do over the phone using the “rental extension” phone number on our initial receipt.Cons:Was traveling with an IL driver’s license that had its expiration date extended 6 months by the state of IL due to Covid-19. No issues with TSA in 3 different airports. No issues anywhere except Hertz in St. Petersburg where the store manager would not allow me to pick up the car. In the state of FL, Hertz does not have good options for dealing with toll roads. You can either pay an exorbitant amount of money up-front (for our rental period something like $70, way more than the amount we would pay in tolls), or you can get charged afterwards for the tolls you use + a $10 administrative fee for each. There are several toll roads where you can only “pay by plate” or transponder and there is no option for paying with cash, so if you don’t know the area and your navigation takes you on one of these roads, Hertz has you over a barrel.Reviewed 2021 Apr 11

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2.0

Pros:Agent called an hour before pickup saying no vehicle was available. No alternative given. No help offered. I would never trust hertz again.Cons:Providing the service promised.Reviewed 2021 Mar 18

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2.0

Cons:Made appointment online for same day rental and went to pick up and there's none available. I live in area and saw vans/cars there never move. Also never received a call when one came available.Reviewed 2021 Mar 06

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2.0

Pros:The Hertz rental at that location no longer exists. I took an Uber to and from the location from my home, $18. I waited outside on hold for over 20 minutes while an agent tried to find another location with a car. No such luck. My Christmas plans were ruined.Cons:Update your website to reflect accuracy.Reviewed 2020 Dec 29

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2.0

Pros:They never got a vehicle for me. I called after making the reservation through Kayak and they had nothing in. They promised to call me as soon as they did. I never received a call back.Cons:Everything could have been better.Reviewed 2020 Dec 01

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4.8

Pros:Staff was friendly. Drop off was easyCons:better quality vehicles and clean vehiclesReviewed 2020 Jan 01

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More

• What is the most popular rental car from Hertz in St. Petersburg?

  Standard (Mazda Mazda6 or similar) is the most frequently booked rental car type from Hertz in St. Petersburg.

• How many car rental locations does Hertz have in St. Petersburg?

  Hertz has 3 rental locations in St. Petersburg. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes