Book Hertz car rentals in St. Petersburg

Reviews for Hertz in St. Petersburg

Recent reviews

Traveler rating

Excellent

16

Good

6

Okay

7

Mediocre

12

Poor

0

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car availablewrong location

car was cleancredit card

pick up the cargreat experience

rented a carcar was dirty

friendly staffcustomer service

pick up and dropnever rent

location was closed

6.0

Drop-off should be quicker and usually is, but there were 7 people in line and I had to wait 20 minutes just to hand him my keys. Needs to improve.Reviewed 2022 Aug 02

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4.0

Cigarette smells in the carReviewed 2022 Jul 13

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2.0

The pick up and drop off was a breeze! But the rental van was a death trap!! The air conditioner didn’t work, the tires were bald, no windshield wiper fluid and the windshield was covered in bird poop! The windshield wipers themselves were very old! And the van leaked in MANY spots!Reviewed 2022 Apr 09

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2.0

Pros:We cancelled this vehicle via phone call and on line. We are still being charged for the car.Cons:Accept a cancellation by phone and via online and refund charged fees to the customer in a timely fashion.Reviewed 2021 Apr 15

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2.0

Pros:Pickup experience was a nightmare and I was placed into a dirty car.Cons:Speed at checkout. They should have cleaned the car... esp during Covid. They should have placed me into a different car if they didn’t have time to clean the car they put me into. I also could not get ahold of customer service for the life of me. Awful experience.Reviewed 2021 Apr 15

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2.0

Pros:Drop off at SFB was easy. We had to change our drop-off location mid-trip and this was easy to do over the phone using the “rental extension” phone number on our initial receipt.Cons:Was traveling with an IL driver’s license that had its expiration date extended 6 months by the state of IL due to Covid-19. No issues with TSA in 3 different airports. No issues anywhere except Hertz in St. Petersburg where the store manager would not allow me to pick up the car. In the state of FL, Hertz does not have good options for dealing with toll roads. You can either pay an exorbitant amount of money up-front (for our rental period something like $70, way more than the amount we would pay in tolls), or you can get charged afterwards for the tolls you use + a $10 administrative fee for each. There are several toll roads where you can only “pay by plate” or transponder and there is no option for paying with cash, so if you don’t know the area and your navigation takes you on one of these roads, Hertz has you over a barrel.Reviewed 2021 Apr 11

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2.0

Pros:Agent called an hour before pickup saying no vehicle was available. No alternative given. No help offered. I would never trust hertz again.Cons:Providing the service promised.Reviewed 2021 Mar 18

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2.0

Cons:Made appointment online for same day rental and went to pick up and there's none available. I live in area and saw vans/cars there never move. Also never received a call when one came available.Reviewed 2021 Mar 06

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2.0

Pros:The Hertz rental at that location no longer exists. I took an Uber to and from the location from my home, $18. I waited outside on hold for over 20 minutes while an agent tried to find another location with a car. No such luck. My Christmas plans were ruined.Cons:Update your website to reflect accuracy.Reviewed 2020 Dec 29

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2.0

Pros:They never got a vehicle for me. I called after making the reservation through Kayak and they had nothing in. They promised to call me as soon as they did. I never received a call back.Cons:Everything could have been better.Reviewed 2020 Dec 01

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4.8

Pros:Staff was friendly. Drop off was easyCons:better quality vehicles and clean vehiclesReviewed 2020 Jan 01

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9.2

Pros:Staff were friendly and the checkout/check-in process was easy and quick.Cons:It would be convenient for customers if the office was open until 7 pm. Florida traffic can be terrible and the extra time would be helpful.Reviewed 2019 Jun 01

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• What is the most popular rental car from Hertz in St. Petersburg?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in St. Petersburg.

• How many car rental locations does Hertz have in St. Petersburg?

  Hertz has 3 rental locations in St. Petersburg. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes