Boston hotels near Symphony Hall

Cons: We had no view out of our room. Looked out on an alley way and trash dumpster.

Cons: Service and physical property

Cons: It's an older hotel, it's probably time to update some of the amenities, particularly the bathrooms (which were nice, but def older).

Cons: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Cons: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Cons: Valet parking very slow

Cons: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Cons: Better customer service

Cons: I recommend avoiding a room across the hall or adjacent to the communal bathrooms. They can be a bit noisy.

Cons: if they can provide water on every floor

Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...

Cons: Elevators are a little slow and packed

Cons: When I first arrived to check in the person checking me in said I had two reservations, for two rooms, one paid for one not. I was pretty freaked when I heard this because they asked me to pay again at the desk. I contacted Kayak and according to the nice lady from the company she took care of everything and she did it was not on my bill. My complaint is that it shouldnt have been an issue to begin with, how stupid was the guy at the front desk? Kayak has been good to me with reservations why was that an issue? I actually dont understand how that would have even happened to begin with. My other complaint is even though I KNOW there were several conventions in town that weekend, I was really upset that my friends at the Sheraton got to have an extended check out till 2pm when I KNOW almost EVERY Marriott I have stayed at before has extended check out, the book says they offered it and the lady on the phone said they did NOT offer it specifically because of the convention. I don't see it as far if a hotel attached to the same convention center with the same amount of people could have it and I could not. Especially since the Marriott was a far nicer establishment the hotel room I stayed in and hotel in general was far better kept and polished then the Sheraton. So that was my only true disappointment. Especially since I did not have to check out, I was all set and would just leave. I understand as my mother used to work for Marriott that the maids have to come in and clean asap before new people check in around 4. But still, that just...was odd. In a hotel that large usually they have maids for a lot longer so, I guess I am just missing something.

Cons: We arrived early and hotel did accommodate our luggage which was great. However, the front desk promised to call when our room was ready - promising by four p.m. I didn't think 4 pm is the standard check in time. When it was after 5pm and we hadn't been contacted, we took a chance and went back to hotel. Had to stand in a long line to finally get our room. Wasn't a good start for what was to be a well deserved RELAXING vacation.

Cons: I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.

Cons: No free wi-fi

Cons: Elevators are a disaster, unless you love waiting. No free wifi in the rooms (what year is this????). No fridge in rooms (what year is this???)

Cons: Could have had better mattresses on bed.

Cons: Noisy neighbors. Called front desk and they didn't seem to do anything.

Cons: Location

Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.

Cons: Nothing

Cons: The elevators took an abnormally long time to arrive and go down. It sounds like they're working on that, and then they will be perfect!

Cons: The elevators! All weekend, I waited longer for elevators that I could get on than I did waiting for trains in the "T". On Sunday, after waiting nearly 25 minutes for an elevator that wasn't already jam-packed, I had to carry my luggage down six flights of stairs to the meeting room level to use the escalators (which were out of service). All in, an experience I would expect at a hotel charging half what Marriott did for this stay.

Cons: I think the hotel feels too old.

Cons: There was an extremely faint electronic beeping noise that me and my husband heard every night falling asleep; nothing that prohibited us from falling asleep, but I will say that I noticed it each night as I was falling asleep. A little pricey, but warranted given the location; we also didn't pay for parking as we had a family member with a free garage spot at work across town.

Cons: 8am Altman going off

Cons: price for valet parking was steep.

Cons: The wine list in the restaurant is extremely overpriced and unfortunately I was served a bottle of wine that had not been stored properly and had turned. The bartender didn't agree but had the manager bring me a new bottle. That bottle was better than the first but still not tasting quite right-but we kept it because it was too much of a hassle.

Cons: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...

Cons: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Cons: No pool or hot tub

Cons: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.

Cons: Room was a bit small, balcony was not a real balcony - very small step out balcony! A bit pricey for the size and amenities.

Cons: There was only Luke warm water in the shower and after walking around boston on a 10 degree night it really put a damper on our romantic get away !!

Cons: Air conditioning was loud, no in-room refrigerator, no vending machines, bed was a little too firm

Cons: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.

Cons: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...

Cons: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.

Cons: Charge for WiFi in room Do not ever touch mini bar. You will be charged

Cons: Everything was fine