Book Budget car rentals in Buffalo

Reviews for Budget in Buffalo

Recent reviews

Traveler rating

Excellent

47

Good

16

Okay

21

Mediocre

25

Poor

0

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car was cleancustomer service

car availablepick up and drop

returned the carnext day

get the carcar was dirty

friendly staffnever rent

car smelledcredit card

2.0

DO NOT RENT FROM THIS LOCATION! What they don't bother to tell you when you pick up your car is that if you return it after hours, they think their own location is so unsafe that you *CANNOT* leave the car there and drop the keys in the drop box. You must take it all the way to the airport. So if you're like me, and don't think the neighbourhood is all that bad, and left your car there, you now have a $50 uber/taxi ride back to your car.Reviewed 2022 Aug 04

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6.0

Car pickup was terrible. Long lines, not enough counter personnel. The first two cars they gave me were damaged- broken mirror on the first one, broken AC on the second. The third vehicle was fine, but have to go back to the desk three times to get a functional vehicle was not ideal. There does not seem to be any real inspection of vehicles between renters, aside from washing and filling with gas.Reviewed 2022 Aug 01

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8.0

It was okReviewed 2022 Jul 14

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6.0

Took over an hour to pick up the car.Reviewed 2022 Jul 05

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2.0

Waiting in line for two hours and to find out a car was not at airport location never again will go to budget had to take a taxi to get my car witch cost we 50 dollars bullshitReviewed 2022 Jun 14

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2.0

They did not honor the Kayak reservation.Reviewed 2022 Jun 11

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2.0

I could have actually gotten the rental. When we arrived for pickup they said they don't except debit card or cash for payment. That is all we carry and were told no and did not receive our rental, throwing off all our travel plans. The customer service representative was rude and unhelpful and just did not care that we got screwed. Will never think about getting Budget ever again.Reviewed 2022 May 31

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4.0

Pick up was not so good at the 1477 main st address. The staff acted as if we were bothering them I was able to change the drop off to the airport Buffalo/Niagara and that was excellent!Reviewed 2022 Apr 17

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2.0

Arrived at the rental car counter to a very long line, spent 30 minutes in line and barely moved, rumor was that they had no cars. Gave up and secured a car from a competitor as a walk up ,the line still hadn't moved when I left. Seems like the rental car industry are charging extremely high prices while racing to the bottom in customer service. Definitely deferring my travel plans this summer.Reviewed 2022 Apr 14

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8.0

Vehicle was not thoroughly cleaned I can see the evidence of past drivers mud all over the vehicle floor panel not wiped downReviewed 2022 Apr 05

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8.0

The building that the business is in is horrible! I'm not sure if Budget or the owner of the building is responsible, but there is some serious repair needed at the pickup location.Reviewed 2022 Mar 21

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2.0

Flight cancelled. Needed to adjust pickup time. They wanted $400 more for one less day. Customer service was a 45 minute wait and they disconnected at 7:30 - closing time. Two days for a direct message response. Cancelled and went with Hertz.Reviewed 2022 Feb 22

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More

• 4.6 /10Enterprise Car Rentals at Buffalo
• 5.9 /10Avis Car Rentals at Buffalo
• 5.2 /10Hertz Car Rentals at Buffalo
• 8.6 /10Alamo Car Rentals at Buffalo

• What is the most popular rental car from Budget in Buffalo?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Budget in Buffalo.

• How many car rental locations does Budget have in Buffalo?

  Budget has 2 rental locations in Buffalo. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Buffalo airport (BUF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Buffalo airport (BUF)?

  Yes