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2.0
It was terrible.Reviewed 2023 Oct 12
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8.0
Mis-leading location. I had to walk across the busy street to rent a car from Hertz yet there was Hertz at the Buffalo Airport. Strange. I think that gotta be corrected. TristanReviewed 2022 Oct 26
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2.0
Actually having the drop off location open and not charging me a fee to change locations because the original was closedReviewed 2021 Dec 31
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6.0
The pickup process was simple, but the drop off location had been temporarily closed without any notification. Because of this, I had to return my car to a different location and call for about an hour to be retroactively reimbursed, a really annoying process.Reviewed 2021 Dec 22
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2.0
Office was closed when I got there. Plane was 1 hr late and office was already closed by that time (noon on Sat). Should not have been an option for me to rent at this facility given early closure on a Saturday.Reviewed 2021 Nov 22
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6.0
It smelled like someone had been smoking in the car. No good.Reviewed 2021 Oct 25
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10.0
Pros:Staff was very friendly and helpful and the drop off was super easy, the car was comfortable and clean.Cons:Would have been nice upon renting to have been told about toll road options.Reviewed 2021 May 14
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10.0
Pros:Easy navigation of the site. I rented the ‘dealer’s choice’ and was totally pleased. Check in and check out were flawless. The staff on both were kind and courteous. Very pleased with my experience.Cons:No comment here. Had a very good experience.Reviewed 2021 May 03
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2.0
Pros:I need a refund of my money they never rented me the carCons:I need a refund of my money they never rented me the carReviewed 2021 Feb 17
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10.0
Pros:Staff was friendly. Service was quick and vehicle was great!!Reviewed 2021 Feb 16
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10.0
Pros:YESCons:NOTHING ,STAFF WAS VERY FRIENDLY AND HELPFULReviewed 2020 Dec 14
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3.6
Pros:Pickup and drop off went fine.Cons:The seats were awful. The reason I rented the Full Size SUV was to have a better seat for a long drive The KIA Sorrento did not have ant adjustments fo the seat angle or lumbar and were like sitting in a wood chair.Reviewed 2020 Oct 26
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