Cons: The car wasn’t very clean on the inside and outside. It smelled like smoke
Cons: We got to our pick up location and they did not have any cars available as well as no timeline of when they would get cars. They were less than helpful and lead us to an 800 number that basically told us there was nothing he could do to help. After 2.5 hours of being passed around on the phone We ended up canceling completely and going through someone else. I will never do this again. Horrible experience
Cons: There was no car available at original picked up location. They called me 30mins before to inform me and moved the location to pick up a different car farther away which cost more money on our end. Has to call and talk to a machine before you can get to operator. 1800 number unable to call pick up location to verify car availability
Pros: The rental fit my needs in a reasonable way do to airline changes.
Cons: The reservation was for 5 am pick up but nobody showed up until after 5:30 am which put me behind for a morning meeting.
Pros: Friendly staff and efficient process.
Pros: At the drop off, the man working definitely checked my receipt and caught that I was charged for gas when I actually filled it up myself.
Cons: Cleanliness of the car, the price
Pros: Staff really helpful and easy and fast
Pros: Good value for money
Cons: I dropped the car off after hours and then was charged a late fee even though I dropped the car off on time. When I called, they said they would reimburse me for the late fee, but they shouldn't have charged it to begin with!
Pros: I didn’t like anything, man was behind the counter was rude , I have to rent a car so I can see my mom for the last time alive and his answer was (it’s nothing I can do for you) I can’t rent the car cause I don’t have Credit card.
Cons: Accept cash , debit or any other way to pay !!
Cons: Damaged and dirty vehicle
Pros: Friendly staff
Cons: All good
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Budget in Charlotte.
Budget has 8 rental locations in Charlotte. Take a look at our Budget rental location map to find the best rental cars near you.