Book Dollar car rentals in Charlotte

Reviews for Dollar in Charlotte

Recent reviews

Traveler rating

Wonderful

35

Very good

13

Good

2

Okay

13

Fair

2

Mediocre

0

Poor

40

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2.0

They charged me $38 for being an “underage driver”- I am 51. Realized when I got back from my trip and cannot get a human on the phone. Sent an email 4 days ago, so guess will have to take it up with my CC company.Reviewed 2024 Sept 11

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2.0

They would not honor my reservation and left me stranded without a vehicleReviewed 2024 Aug 06

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2.0

We had a reservation and when we went to pick up the car, they said they were sold out.Reviewed 2024 Aug 05

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2.0

It was horrible. We missed a connection in Charlotte after sitting on the taxiway for 2.5 hours waiting for a gate. We tried to get a rental car to get to our final destination. They accepted a reservation. We left the secured area of the airport to pick up the car. Just kidding, no cars. Went back to the terminal and got in line for TSA. After > hour, TSA shut down with no warning. We were stranded and had to sleep on the floor in the security corral. Rude and abusive treatment by airport staff, including management, made a bad situation much worse. In the future, we will avoid Dollar and Charlotte if at all humanly possible.Reviewed 2024 Jul 28

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2.0

When we were near the end of a grueling day of international travel and east coast travel delays, Dollar accepted reservations for a car to help us complete a trip after we missed a connection. When we arrived at the connecting airport, we left the secured area to get the rental car to continue our trip. We were informed at the counter they had no cars available, nor did any other rental car companies at the airport. After an enlightening discussion about the DEFINITION OF THE WORD "RESERVATION" a la Seinfeld, we made our way back to the terminal to sleep on the floor since there were no hotel rooms available, either. After we stood in line at security for an hour, TSA abruptly closed for the night, leaving hundreds, potentially thousands, of people stuck between the curb and security with no services other than restrooms. Many people were crying because they were missing late night flights. After sleeping on the floor in the security corral, we finally got back through TSA to wait several more hours for our rebooked flight. Why do I BLAME DOLLAR for this nightmare? Because if they hadn't LIED ABOUT HAVING CARS AVAILABLE AND ACCEPTED RESERVATIONS, which we thought solved the problem, we wouldn't have had a travel experience so bad we are canceling all plans including Dollar, the airport, and the airline.Reviewed 2024 Jul 25

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2.0

Waiting for someone to respond/rectify as to why I got double charged.Reviewed 2024 Jul 22

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2.0

Despite having a confirmed reservation, when I arrived at the counter I was told then had no cars available until the next dayReviewed 2024 Jul 18

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10.0

Great experience, good vehicle. Only issue with driving is the lane assist that kept popping up. Disabled it but still had some issues. Overall good.Reviewed 2024 Jul 11

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2.0

Deceitful billing. No support.Reviewed 2024 Jun 23

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2.0

Although I made a reservation, when I got to the desk they had no record of it and were actually out of cars.Reviewed 2024 May 20

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2.0

Pricing was alright. Extremely pushy to upsell their insurance and almost made it seem as though if you didnt purchase their insurance that it wouldnt be good enough to rent a vehicle from them. When finally just agreeing to their basic coverage just to get out of there, I asked a lot attendant which vehicle I could take, and they pointed out a specific vehicle (a black hatchback). When i tried to leave with the vehicle, person working at the exit booth acted like I was stealing the vehicle and kept repeating that I can't take this vehicle. After telling them multiple times thats what the lot attendant told me I can take, i reversed the vehicle, put it where they told me. They then said that I could take one of the sedans, then they changed their mind halfway as I was about to start putting stuff in the sedan and told me to take a crappy hyundai sedan.Reviewed 2024 May 03

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2.0

Funny how 42 turns into over $100Reviewed 2024 Apr 08

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• What is the best place to pick up my car rental after I book Dollar car rentals in Charlotte?

  It is fair to say that one of the most convenient places to pick up your car rental is at the Charlotte Douglas International Airport (CLT). The reason that this is such a convenient place to pick up your rental is that this airport offers a rental car facility that has a location in the lobby of level two of the hourly parking garage that is right in front of the terminal building. Even if you are not arriving by airplane and want to simply travel to this location to pick up your rental car, it is easy to get to this hourly parking garage.

• What are some of the advantages of using Dollar car rental?

  One of the things that so many people love about making the choice to book Dollar car rentals in Charlotte is that this company offers its travelers plenty of great features and amenities. As an example of this, they offer luxury models of cars such as those manufactured by BMW that can make a fun weekend in Charlotte even more pleasurable. When you join their loyalty rewards program called Dollar Express Rewards, you have the chance to earn points towards future savings on rentals plus, this program allows you to skip long customer service lines and head straight to your car.

• Where are some of the best places for me to park my rental in Charlotte?

  As you travel around this amazing city in North Carolina after you book Dollar car rentals in Charlotte, you are going to find plenty of free places to park your car on streets in suburban neighborhoods and on the outskirts of Charlotte. In the center of Charlotte, you will find quite a bit of metered parking, and most parking is going to cost around $1.50 per hour. It is quite often the case that several parking locations will have pay stations rather than meters and at the stations, you can use debit or credit cards to pay for your car as opposed to having to dig for change when parking. 

• What is the most popular rental car from Dollar in Charlotte?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Dollar in Charlotte.

• How many car rental locations does Dollar have in Charlotte?

  Dollar has 4 rental locations in Charlotte. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Douglas airport (CLT)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes