Book Advantage car rentals in Charlotte

Reviews for Advantage in Charlotte

Recent reviews

Traveler rating

Excellent

56

Good

18

Okay

24

Mediocre

45

Poor

0

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car was cleanlong line

car availablecar smelled

get the cartook a few minutes

dirty carnever use

great pricecar was dirty

customer service

2.0

The company is out of business. We had no car despite having a reservation and confirmation number.Reviewed 2022 May 05

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6.0

It is VERY important to note that we had an excellent experience with Ashley and the other staff at Advantage rental. They were very helpful and the pickup and drop of were very easy. That being said, DO NOT RESERVE ANY 2021 TOYOTA RAV4 VEHICLES!!!!! Read this article: https://www.carproblemzoo.com/toyota/rav4/2021/assist-problems.php We had this exact problem when using the adaptive cruise control plus lane assistance. The car repeatedly was pulled left or right and one had to remain vigilant, holding the steering wheel somewhat firmly to keep it on track. Without the lane assist, the cruise control worked just fine. This shouldn't have to be the case, that you have to turn off one safety feature to have the other one work. I explained this in detail to the staff at Advantage. Who knows if they will push this further up the chain of command. The individual comments I have read from people taking their cars to dealerships is that Toyota is not taking responsibility for this at all.Reviewed 2022 Mar 29

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2.0

Kayak died not work. My car model was not available they forced me to rent a more expensive carReviewed 2022 Mar 18

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4.0

When I reserved the car through Priceline I was not told that advantage only allowed you to drive the car in four states. I ended up needing to beg a ride to West Virginia for my show because my car wasn’t allowed to go there.Reviewed 2022 Mar 08

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8.0

There was nothing wrong with the rental or the process except the car smelled of cigarette and marijuana. I had to leave the back windows cracked when parked, so the smell was not that bad when I entered the car.Reviewed 2022 Feb 02

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6.0

There are two things that I was not told about that were a shock when I picked up the car. I was not told that my rental was only good for two or three local states and I was not told that they add a deposit fee to my rental that was about equal to the rental itself making the rental price almost double. Now, I got it back when I returned the car but it was still a shock not being told about it up front.Reviewed 2021 Nov 07

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2.0

We arrived at the airport, called 3 times for a shuttle, after 45 mins called again and were advised they didn't have any vehicles. Never again with this agency or service.Reviewed 2021 Oct 19

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10.0

There was not a wait to pick up the car and both staff members were very niceReviewed 2021 Oct 02

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3.9

When I booked the car my receipt said it included unlimited miles. Yet when I went to rent the car I was told that anything over 150 miles would be $0.49 per mile unless I paid an additional$20.00 per day for unlimited. I am extremely displeased with this bait and switch tactic.Reviewed 2021 Aug 10

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8.0

Pros:YesReviewed 2021 Jun 29

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2.0

Pros:Misinformation stays what it is even when presented in a friendly tone. We were misinformed.Reviewed 2021 Jun 15

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2.0

Cons:When I went to Advantage rental counter, they informed me that the car could not be taken out of a four state area, due to insurance rules. I planned to drive out of the four state area during my vacation. No where in the website used for the reservation, did this information appear, I only saw that the rental included "unlimited mileage. I hope there is NO charges, since the rental from Advantage was not used.Reviewed 2021 Jun 11

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• What is the most popular rental car from Advantage in Charlotte?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Advantage in Charlotte.

• How many car rental locations does Advantage have in Charlotte?

  Advantage has 1 rental location in Charlotte. Take a look at our Advantage rental location map to find the best rental cars near you.

• Does Advantage have a car rental location at the airport: Douglas airport (CLT)?

  Yes

• Does Advantage offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes