Guest reviews
Overall rating
6.9
Good
Based on 219 reviews
Cleanliness
7.0
Comfort
7.3
Pick-up/Drop-off
6.7
Value for money
6.9
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Pros
"The car was clean."
(in 1231 reviews)
"Good prices and easy return process."
(in 354 reviews)
"Car was perfect & clean!"
(in 1210 reviews)
Cons
"The reservation had no car reserved!"
(in 1430 reviews)
"Car was dirty and smelly."
(in 68 reviews)
"Car smelled like dope smoke!"
(in 109 reviews)
Recent reviews
Traveler rating
41
30
20
20
29
Find reviews that mention:
customer service
car was clean
pick up the car
car was dirty
credit card
car available
long wait
car smelled
long line
car was great
waited over an hour
great car
great price
friendly staff
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10.0
Pros: yes
Cons: it was super easy great car
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2.0
Pros: It was a terrible experience! Reserved a vehicle for the weekend edit up having no car! First time trying advantage to! We will never do that again!
Cons: Having a car ready. Especially when we made a reservation!
review from
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6.4
Pros: The rental car was very clean and low miles.
Cons: The pick up process was extremely slow. There was only one person working at the pick up window and the process took almost an hour to get our car. The associate was very nice, but there should have been more help to process the cars.
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10.0
Cons: Pick up and drop off we’re quick and easy
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2.0
Cons: Didn’t honor reservation
review from
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7.6
Pros: Staff friendly and drop off easy.
Cons: We stood in line over an hour to pick up the car initially. Only one person on staff doing everything. Took forever!
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2.4
Pros: Pickup lady (Donna) was kind and helpful. Also overwhelmed.
Cons: Pickup took over an hour due to understaffing. Car was cheap and loud. Worst of all it smelled awful like smoke. My eyes were watery and my had a headache the whole time I was in it. Fortunately I only needed it for 24 hours. If I would’ve had time at drop off I would’ve asked for my money back.
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10.0
Pros: Calvin, he was awesome. Friendly and accommodating, Calvin made the process simple and easy.
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7.6
Pros: Staff were helpful. It was a bad flight and I was stressed and sick. They were nice.
Cons: Airport signs were confusing.
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7.6
Pros: Quickness in the process
Cons: Cleanness, better conditions of the car. Wheels where not good
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5.6
Pros: Price
Cons: Tires were past beyond the limit of usage. I alerted the staff and she said that was my only option since they did not have anymore cars. Extremely dangerous for me and my family
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10.0
Pros: They waited for us and made sure we had a car!
Cons: More cars.
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Where can I find Advantage car rentals in Charlotte?
Top tips for renting a car from Advantage in Charlotte
- Economy rental cars from Advantage in Charlotte are around 49% cheaper than other car types, on average
FAQs about renting a car from Advantage in Charlotte
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Does Advantage offer shuttle or airport pick-up services from Douglas airport (CLT)?
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