Cons: When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.
Pros: Drop off was super easy and the van was perfect for our needs
Cons: My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.
Pros: Staff was great
Cons: Our car had trash and food crumbs in it.
Pros: Vehicle is new, very comfortable, ran fantastic. Very easy to rent a car at this airport and to return it. The you g lady who took me to my van was awesome!
Cons: The guy working at the desk is unfriendly and didn’t seem to enjoy his job working with people. Second time I’ve had the same experience with someone working at this counter at this airport. When I pulled a van around to pick up my family at baggage claim we realized someone had not put the flooring back correctly and it was difficult for them to quickly get in because they were two huge holes when you open the side van doors. We had to find a good spot once we left the airport where we could get out and put the flooring back the way it was supposed to be. I cannot imagine how difficult this would have been if I were picking up children instead of Teenagers. The seats fold down into the floor and someone had apparently pulled the seats back up where they belong but never bothered to put the flooring back right when they were cleaning it.
Cons: For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.
Pros: Great service and great car.
Pros: The staff represented the company very well; most attentive, and they were all very well coordinated. So everything worked out smooth. Thanks
Pros: The car was clean that’s the only thing I liked
Cons: I order SUV I received compact car if the rental company don’t have the vehicle that I went in stock they should give me upgrade not decrease in value of what they pay
Cons: Booked a Suburban and got an expedition. I do prefer the GM product full size SUVs
Pros: Staff was super friendly and helpful
Cons: Prices seem steep compared to other rentals that I have had.
Cons: Dirty car. Not cleaned. Definitely not Covid cleaned
On average a rental car from Alamo in Charlotte costs ₪98 per day.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Alamo in Charlotte.
Alamo has 1 rental location in Charlotte. Take a look at our Alamo rental location map to find the best rental cars near you.