Cons: Actually reserve a car
Cons: Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger.
Cons: Could not choose type of car. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point.
Pros: The staff was friendly and nice, especially at the drop off in Roswell, GA
Cons: While the car I got was technically an upgrade and very nice, I would have preferred to get the smaller car I originally reserved.
Cons: My car was missing its set of primary keys, so I didn't have any automatic locking /unlocking features
Pros: Customer service at pick up was great but the line was over 45 min long, not enough customer service reps were working.
Cons: I reserved a VW Jetta or “similar” and got a 2 door camaro that was terrible. The line was way too long to wait in it again to try to change cars.
Pros: Staff was fine,
Cons: Got ripped off, pickup wasn’t at airport where I booked flight.. very deceiving in the way options were presented. Avis charged $65 extra for being 20 minutes late.. I won’t use Avis again
Pros: Easy and convenient online and one way drop off for "reasonable fee"
Cons: Gave me the "junker" of their fleet since it was a one way drop off...smelled like stale smoke, and was dirty. I basically did their drop-off work for them at my expense.
Pros: Great service. I had forgotten to bring my paperwork with me when I returned the car. The Avis employee was very helpful and patient in helping check me out. Great rental experience from start to finish.
Pros: Friendly and prompt customer service
Cons: I have no complaints about this location.
Pros: They seemed to take my word that the car was only 3/4 full when I picked it up. (I haven't seen the bill yet to see if they took my word on that issue, however.)
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Avis in Charlotte.
Avis has 8 rental locations in Charlotte. Take a look at our Avis rental location map to find the best rental cars near you.