Book Avis car rentals in Charlotte

Reviews for Avis in Charlotte

Recent reviews

Traveler rating

Excellent

20

Good

3

Okay

7

Mediocre

23

Poor

5

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car was cleanfriendly staff

get the carcar smelled

car availabledrop off location

pick up and dropgreat experience

customer service

6.0

Very long line to check in. Car had a slow leak in one tire which was ignored when I brought it to dispater’s attention. Over 37,000 miles on car. Worn tires. Gunk on windshield that I had to scrape offReviewed 2022 Aug 09

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2.0

40 minute wait for pick up. Long line, little staff. Car had not been cleaned, but was not initially noticed because pickup was in dark parking garage.Reviewed 2022 Aug 05

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8.0

Vehicles were nice and clean. Staff was courteous. However, line was excessively long and slow.Reviewed 2022 Jul 26

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2.0

I waited nearly an hour to get my car. I paid for and ordered a Full Sized Pickup (F-150 or larger) and was given a little Escape mini compact suv. I’m 6’4” and was super cramped in it. It was laden with dents / dings, and I could not pickup the mattresses and comforters than I needed to get so I had to pay $500 for delivery. The tank was half full when I picked it up and I was also still charged for the Large Pickup cost.Reviewed 2022 Jul 14

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4.0

At the CLT Airport (Terminal) to Pick up the Vehicle the 45 min wait in line with one Customer Rep for almost 20 (the next 25 two more employees showed up) min is not acceptable when you have 23 people in line! Though the employees were very apologetic and nice. I felt bad for them - better management!Reviewed 2022 Jul 13

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4.0

The customer service at the Avis location was good. Unfortunately the vehicle I rented was extremely dirty and stunk of cigarette smoke. By far the worst rental I have ever had it but there were no other vehicles of the size I could exchange it with.Reviewed 2022 Jun 14

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10.0

Amazing little thing..Reviewed 2022 Apr 26

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2.0

When I got there they told me that they don't have any cars available and I had booked a carReviewed 2022 Apr 14

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6.0

Dashboard was dusty, it obviously hadn’t been cleaned. Windshield (inside) was streaked. Availability of one-way rental was a real plus.Reviewed 2022 Apr 08

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2.0

They didn't have any cars available even though I had a reservation...the agent called 60 people to let them know they wouldn't be getting a car.Reviewed 2022 Mar 26

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2.0

Terrible experience. I paid to reserve rental car I get to rental office 2 hours later and they supposedly do not have any available. Thanks Avis for letting me know to never use you againReviewed 2022 Mar 22

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2.0

I drove from West Virginia to North Carolina for them to tell me the car I reserved was no longer available.Reviewed 2022 Feb 24

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• What is the most popular rental car from Avis in Charlotte?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Avis in Charlotte.

• How many car rental locations does Avis have in Charlotte?

  Avis has 8 rental locations in Charlotte. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Douglas airport (CLT)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes