Find reviews that mention:
2.0
Booked a luxury car and they tried to give me a truck. When I asked for a the vehicle I booked, they refused to give it to me. They said to call Priceline and sort it out. I asked for a lower end car instead of luxury since I needed a car and they said that it would cost more. I called Priceline and they told me to work it out with budget or cancel the reservation. Not a good experience.Reviewed 2022 Feb 19
review from![kayak]()
10.0
Staff was great. Airport was cold with winter. Staff was warm and welcoming. Directions to pick up spot and space of car were exact. Give the PIT staff a raise!Reviewed 2022 Jan 19
review from![kayak]()
2.0
Bald front tires… oil change light on… cigarette burns in seat and shift cowelReviewed 2022 Jan 03
review from![kayak]()
2.0
There are Liars told 233 but charged me to 306 $Reviewed 2021 Dec 28
review from![kayak]()
2.0
Had a reservation for a car to pickup at the airport after arriving on my flight. Gave my flight info on the reservation. My flight arrived early by about 15 minutes, unfortunately for me, the Budget desk agent went home before before that. I called the Budget 800 number and was told that they were unable to help me, however they would hold my reservation for 24 hours. They were not willing to pay for a hotel room so that I could come back in the morning to get it however. NEVER RENT FROM BUDGET, UNLESS YOU WANT TO GET STUCK WITHOUT A CAR!!!!Reviewed 2021 Nov 29
review from![kayak]()
2.0
Customer service-waited in line a very long time, rudeReviewed 2021 Nov 13
review from![kayak]()
6.0
Overall fine. Just find it odd to book a vehicle with a "similar to" in the reservation and have it be nothing close to what was said. Equinox vs. 4Runner or Equinox vs. Jeep Cherokee. For me it's a leg room thing. The car delivery was prompt and car was clean, but just odd to me on car selection process of lack thereof. Thank you.Reviewed 2021 Nov 11
review from![kayak]()
10.0
Great service great priceReviewed 2021 Nov 10
review from![kayak]()
1.9
There were approx 15 people in line ahead of me. They had 1 person working. She was helping 1 person per 5 or 10 minutes. We stood in line for over an hour and a half. When there were 4 people in front of me another associate showed up to help. And she got 3 customers cars per 1 for the original lady.Reviewed 2021 Oct 12
review from![kayak]()
1.9
They ran out of cars earlier in the day before we landed. Never got one notice. When I got to the counter the lady there was not nice, had no information just said there is supposed to be cars coming in. I found that the people in the front of the line were waiting for 2 hours and still no car. In order to get us to leave they took our names down and said they would call when a car was ready. I asked if we take #1 spot for the first cars that come in the next day she said no we have other reservations. I said we all had reservations for today. She had nothing to say that made sense. I will never rent a car with budget.Reviewed 2021 Sep 21
review from![kayak]()
10.0
Fast, efficient service. Clean, very nice car.Reviewed 2021 Sep 14
review from![kayak]()
5.9
Car brakes and wheel not tightly responsive. Check in person should’ve reviewed the early morning drop off process for at 5 AM has no person there. The directions to the drop off site were not clear as with Hertz and other companies which had directional signs at the entrance to the car rental return area. The directions for drop off at the site were not clear. Fortunately another renter was able to explain it to me. The car had a strong acrid odor of old cigarette smoke souring the interior. Advise that these be remedied for easing the struggle of future rentersReviewed 2021 Aug 24
review from![kayak]()