2.0
Cons:I made my reservation, received my confirmation. I go to pick up the car, stand in line for 30 minutes, only to be told they don't have any cars! The rep very nonchalantly advised she doesn't know why reservations are still being allowed to be made when there are no cars and there won't be any.Reviewed 2019 Jun 19
review from 3.6
Cons:I was told i would be getting a SUV of the size approximate to Grand Cherokee. I recieved a small SUV ( equinox) that was NOT awd or 4x4 which is what i was needing ( trip north.) When i arrived they didnt have that vehicle ready and i had to wait over an hour to get my vehicle, making me late.Reviewed 2019 Mar 07
review from 6.8
Room for improvementPros:The Honda Civic drove good; had good gas mileage , and overall, performed as expectedCons:The driver and passenger seats were hard as a rock ( I understand that the rental company can’t do much about hard seats ). The airport representative had the personality of a dead fishReviewed 2018 Aug 21
review from 2.0
Cons:we didn't get the car, they accepted our Visa/debit card for the reservation, however, after driving 35 miles out of our way to the airport to pickup in our motor home & showing multiple ID, including Cash, they don't accept cash nor debit card ! We have credit card, forgot to bring new one in wallet, we had the expired one. This is not stated on their website anywhere, since when is cash or Debit/ Visa not good? It isn't like they cannot obtain $ instantly, nor bill for more. Very frustrating. will never rent from them again !Reviewed 2018 Jul 25
review from 10.0
Pros:Mostly everythingCons:Only the self service didn’t work properlyReviewed 2018 Jun 02
review from 4.0
No wiper fluid, smelled like smokePros:Comfy interiorCons:I was stuck driving through a winter snowstorm with absolutely no windshield wiper fluid. This was very dangerousReviewed 2017 Dec 31
review from 10.0
Warm reception in cold climatePros:The entire experience was great. From the driver to getting my car. Then returning the car was very easy and your staff was fantastic! Will definitely rent from you again.Reviewed 2017 Dec 22
review from 10.0
Pros:great carReviewed 2017 Dec 10
review from 4.0
Pros:The car was only a short walk from rental desk.Cons:The inside of car was dirty and smelled like cigarette smoke. The inside windows hadn't been cleaned in sometime. Lack of of attention to details. The rental clerk seemed somewhat aloof and it appeared he would have been more comfortable working in a position of not having to deal with the public.Reviewed 2017 Oct 27
review from 8.4
Cons:I do not like carrying two keys ! They are even held together with a wire cable. Way to big, bulky.Reviewed 2017 Oct 27
review from 10.0
Super smooth, low-pressure communicationsPros:Every step of process, and car was fine.Reviewed 2017 Oct 19
review from 2.0
TerriblePros:TerribleCons:I didn't like the fact that Alamo had given me such a difficult time that I came to give my business the dollar who have the same ridiculous policy about credit cards and IDs as our mounted therefore I took the shitty deal with I didn't like the fact that Alamo had given me such a difficult time that I came to give my business the dollar to have the same ridiculous policy about credit cards and IDs as Alamo didReviewed 2017 Jul 11
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