Book Dollar car rentals in Grand Rapids

Pros: I liked nothing at all

Cons: Poor Customer Service, from the time I got to the branch it took me 2.5 hours to actually get in my car and leave. Worst car rental company ever and I will never be renting from this company again.

Pros: Staff was ok

Cons: The insurance was more than the cost of the rental per day. Not transparent costs

Cons: Selected class of vehicle not available; substitute not comfortable and not fuel efficient

Cons: Other locations do not hand you keys to a specific car and that is what you get. Other locations say the keys are in it choose one from row (what ever row it is). I can select the car I want within what my rental was for. I was also told to write down my mileage so I could tell the check in person. Normally there is someone there to take the car from me and wish me a good day. They review the mileage themselves.

Pros: nothing... Dollar did not have the paid reservation, nor could they find it using the Dollar reservation number i was provided

Cons: they would have been aware that i actually had a rental reservation that was already paid.

Pros: Nothing

Cons: Didn’t say they didn’t use debit cards. Drove all the way there after calling and couldn’t get a rental