Book Dollar car rentals in Naples

Reviews for Dollar in Naples

Recent reviews

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Wonderful

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Very good

2

Good

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Okay

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Fair

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Mediocre

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Poor

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8.0

The rep of the airport (in the Hertz dept) was great, kind and very helpful.Reviewed 2023 Sep 16

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8.0

Clerk was helpful and said I could use the gps at no additional cost. I was under the impression that gps was on this vehicle. It was not. Clerk gave me a phone number to get them at the counter with press 2 and than press 3. Was not a good number.Reviewed 2022 Apr 13

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4.0

Cons:Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.Reviewed 2021 Jan 25

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10.0

Pros:No problems from beginning of rental till I turned the car back in.Cons:A little discount for turning the car in several days early.Reviewed 2020 Apr 01

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10.0

Pros:Service & managerReviewed 2020 Feb 18

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2.0

Pros:The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.Reviewed 2020 Feb 14

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10.0

Pros:the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workReviewed 2019 Dec 16

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8.8

Pros:Very easy drop off.Cons:Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.Reviewed 2019 Dec 07

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10.0

A Pleasant ExperiencePros:The agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.Reviewed 2018 Apr 27

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6.4

Cons:Car seat belt system was broken and it set off the warning bell continuously during the entire trip.Reviewed 2018 Jan 21

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3.6

Pros:NothingCons:No one was there and had no instructions on what to do where to leave car lots were full . Totally CONFUSEDReviewed 2017 Dec 26

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10.0

Pros:The competence of the customer service agent.Cons:Is a Versa an intermediate size car?Reviewed 2017 Dec 16

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More

• 7.3 /10Enterprise Rent-A-Car Car Rentals at Naples
• 7.4 /10Avis Car Rentals at Naples
• 6.7 /10Budget Car Rentals at Naples
• 5.7 /10Hertz Car Rentals at Naples

• What is the most popular rental car from Dollar in Naples?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Dollar in Naples.

• How many car rental locations does Dollar have in Naples?

  Dollar has 2 rental locations in Naples. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Naples airport (APF)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Naples airport (APF)?

  Yes