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2.0
Let’s me was so long, as they didn’t have any cars available. I left and rented from National. Guess I wasted this money. TerribleReviewed 2023 Sep 15
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2.0
Despite reserving and partially paying ahead of time, the wait to see someone at the counter was 2 hours, as Dollar and Thrifty combined made for a very long line of people. I don't think it's right that person's with reservations have to wait in the same line with people who don't have any reservations.Reviewed 2023 Sep 13
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4.0
They did not have any cars when we arrived - and had to wait nearly 2 hours in the rental car office until they had a vehicle available.Reviewed 2023 Sep 06
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2.0
Make false chargesReviewed 2023 Sep 06
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2.0
I should get a regular SUV and drive from SFO to PHX, but they said that I've booked an electric SUV, I said it is not possible. I'm sure they lied to me because they didn't have a regular SUV. Therefore I rented an SUV in Alamo but paid in 2 times higher.Reviewed 2023 Aug 23
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2.0
Car was not available price was double than what was estimated Lack of communication Never again!Reviewed 2023 Aug 04
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2.0
The 2.5 hour wait to obtain the car, plus the dollar "system" being incorrect and resulting in the wrong size, is inexcusable!! Another significant delay/wait upon returning the car will absolutely convince me to never rent from Dollar again.Reviewed 2023 Aug 02
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2.0
They would not honor my reservation because I booked same day and they ran out of cars. They were overbooked, and said my reservation was too new, snd that they could only give me a car in three hours. I had a wedding to attend that afternoon!! They left me stranded because I used Kayak to book the car!Reviewed 2023 Aug 02
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2.0
There was no cars availables. This company is a swindler. Never again.Reviewed 2023 Jul 31
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2.0
Terrible. Cancelled car as line to get it was hours long!!!Reviewed 2023 Jul 28
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4.0
Despite having prepaid, when we arrived we had to join a line of more than 100 (yes, I counted). Two hours later, when we got to the counter, somehow the total I was to pay was almost double what I expected to pay. But I was too tired, too exhausted, too frustrated and too perspired to argue.Reviewed 2023 Jul 27
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10.0
Waiting time no good, everything else fineReviewed 2023 Jul 27
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