Book Hertz car rentals in San Francisco

Reviews for Hertz in San Francisco

Recent reviews

Traveler rating

Excellent

83

Good

29

Okay

41

Mediocre

64

Poor

6

Find reviews that mention:

car was cleancustomer service

pick up the carfriendly staff

rented a cargreat experience

car availablecar was dirty

location was closednever rent

wrong locationcredit card

pick up and drop

4.0

The car's AC was barely functional.Reviewed 2022 Aug 10

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2.0

Hertz overcharged $100 for fuel and we returned the car the same amount it was, we didn't get any receipt and communicating with an agent via phone has been horrible, still no answers. Very bad experience with Hertz.Reviewed 2022 Jul 15

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2.0

The car pick up location was closed. When I went to pick up my car the center was closedReviewed 2022 Jul 08

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4.0

Our rental was extremely overpriced at $850 for 4 days. The drop off process at the Venetian Las Vegas was terrible. No communication or instruction was provided. Luckily we found a security member who knew level 10 was the drop off area. There was a sign that advised to drop off the keys at the counter, but no instruction as to where the counter was in the giant hotel. Eventually we found the desk with the help of hotel staff, it was unattended. There was a sign that advised to drop the keys in a box on level 10. Are you kidding me! 15 min walk back to level 10 with the kids & luggage to find a non descript grey box. Hopefully it was the correct one.Reviewed 2022 Jun 15

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10.0

Very helpful with drop off and pickup! The rental car was great and very reliableReviewed 2022 Jun 14

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2.0

Breaks gripping. Wipers worn out. Transmission sticking. Car filthy. Stunk of deodorizer.Reviewed 2022 Jun 06

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6.0

There wasn't anyone available to help me with questions.Reviewed 2022 Jun 04

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2.0

Had to go to 3 locations to get a car I rented 2 months ahead of time. Then they would not let me return it to the airport. I will never use a 3rd party app to book again as they each blame the other and refuse to help.Reviewed 2022 May 28

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6.0

Location for pickup was good. The pay by license plate for Golden Gate Bridge is confusing. Still can’t pull up the record based on our rental agreement with Hertz. We were told we had 48 hours and several tries on the website have failed. Should be easier. Disappointed.Reviewed 2022 May 15

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2.0

Car was not available when I showed up.They were really rude. They did not offer any other cars.Reviewed 2022 May 15

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10.0

Our car was not ready at the time of pickup. We got an upgrade and could drive out immediately.Reviewed 2022 May 09

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2.0

Hertz had a 3 hour wait and promised to call when ready and did not. Did not answer phones either. Very poor customer service.Reviewed 2022 Apr 24

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• What is the most popular rental car from Hertz in San Francisco?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Hertz in San Francisco.

• How many car rental locations does Hertz have in San Francisco?

  Hertz has 12 rental locations in San Francisco. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes