Book Enterprise Rent-A-Car car rentals in San Francisco

Reviews for Enterprise Rent-A-Car in San Francisco

Recent reviews

Traveler rating

Wonderful

38

Very good

5

Good

2

Okay

4

Fair

1

Mediocre

0

Poor

4

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staff was very helpfulgreat price

car availablegreat service

car was greatcustomer service

get the cargreat customer

pick up and dropgreat experience

airport location

10.0

Easy! Quick! Great people!Reviewed 2023 Nov 01

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10.0

Pros:All the staff I encountered were friendly and helpful.Reviewed 2021 May 18

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10.0

Cons:First car's media center wasnt working so they switched us to a comparable car.Reviewed 2021 Apr 05

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10.0

Pros:The staff were extremely helpful. I ended up changing my reservation to an earlier time with no cost, then was unable to make it in that early due to unexpected circumstances. They ended up adjusting it so I could bring it back later on my return date, which they didn’t have to do. Staff is very friendly and laid back. Will definitely come back to this location.Cons:NothingReviewed 2021 Mar 16

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10.0

Pros:The staff was excellent, extra efficient and professional. The cars they have in their fleet are top notch. Ill be sticking with Enterprise in the future.Cons:NothingReviewed 2020 Dec 06

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10.0

Cons:Excellent experienceReviewed 2020 Dec 01

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6.0

Pros:The staff really Did their best to make sure I was satisfied with my vehicle and their serviceCons:They did not have the car I reserved for me because they were busy. My pickup wait time was about an hour. The tire pressure light was in the whole drive to LA. Then on the drive down a notice for an oil Change came up. There also wasn’t any wiper fluid.Reviewed 2020 Nov 17

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10.0

Pros:Friendly staff, quick pick up and drop off, clean facilities, accommodated despite not having the exact car ordered. Very pleased with overall experienceReviewed 2020 Oct 28

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10.0

Pros:The set up was very accessible and Covid-friendly, and there was no line. When we needed to extend our rental agreement, the price was very affordable.Reviewed 2020 Oct 04

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9.6

Pros:Pickup was quick and easy and I was given a few car optionsCons:A little more attention to cleaning - there was dog fur between the seatsReviewed 2020 Sept 06

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7.6

Pros:Pick-up went perfect, everyone super friendly and helpful, got in and out quickly.Cons:Airport drop-off at ACV was unclear how to leave vehicle after hours. 11am and nobody was there to receive the vehicle after Eureka office told me I could leave it there. There was a key drop where I left it, noted date/time/mileage, but beyond that it wasn't clear if it was OK to leave it.Reviewed 2020 Aug 27

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10.0

Pros:Derek was fantastic and helped me get a more useful car than the one I had originally reservedCons:Nothing! Perfect serviceReviewed 2020 Aug 21

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• Can I return my car after hours at San Francisco Enterprise branches?

  If you are leaving San Francisco on a late flight or in the early hours, you can return your Enterprise hire car to the branch at San Francisco International Airport or to the Colma branch. These outlets offer 24h returns. To drop your vehicle off at the airport, you should park on the 4th level inside the car hire centre on McDonnel Road and leave your keys inside the car. For the Colma Enterprise branch, you should park your vehicle in the main lot, lock your vehicle, and then place the keys in the nearby drop box. The San Francisco Moscone Enterprise branch also offers some out-of-hours returns. Although the branch closes at 5 pm, the parking garage stays open for returns until 11 pm Monday to Saturday and from 8 am to 6 pm on Sundays. Passengers at this branch should park in the car park and leave keys in the drop box.

• Do I need to refill the fuel tank when I book Enterprise hire cars in San Francisco?

  When you hire a car with Enterprise in San Francisco, you can take advantage of the branch's prepay fuel policy. This policy allows you to pay for a full tank of gas when you collect your vehicle. You will then not be responsible for refuelling the car before you return it to the branch. Alternatively, you can also return your hire car with an empty tank and simply pay for refuelling at this time. If you do not wish to prepay fuel, you can also refill the tank before you bring the car back. You will not be charged for fuel usage if the tank is full.

• Where are the best places to park my hire car in San Francisco?

  San Francisco has plenty of central parking lots, especially around the Chinatown, Soma, and Mission Bay areas. If you’re looking for a 24h parking garage, you can use the Mason O’Farrell Lot which is located on Mason Street in Soma. The Union Square Garage on Post Street is also open 24h and charges around $5 (£4) per hour during the day and around $4 (£3) per hour between 6 pm and 9 am.

• What is the most popular rental car from Enterprise Rent-A-Car in San Francisco?

  Compact (Nissan Versa Note or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in San Francisco.

• How many car rental locations does Enterprise Rent-A-Car have in San Francisco?

  Enterprise Rent-A-Car has 11 rental locations in San Francisco. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes