10.0
Everything with National was excellent. The check in was easy, the attendant was extremely helpful. I will use National again as well as KayakReviewed 2021 Jun 23
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10.0
Best experience.Pros:Loved every minute of it. Will be back again.Reviewed 2018 Nov 19
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2.0
No credit card? No rentalCons:I’m local to the area, and without a round trip airline ticket, they would not let me rent a vehicle with my debit card.Reviewed 2018 Sep 17
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9.6
Pros:The car at pickup had almost empty gas but on request, the agent filled it up.Cons:National should provide pick up service within a few miles.Reviewed 2018 Sep 14
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4.8
Car was dirty, dented, and overdue for an oil change.Cons:Was hard to see in the dark garage, but once you got into the sunlight you could see a few dents, and also how dirty the car was. Then, a few miles in the car started saying it was overdue for an oil change, that makes me wonder how well they check these cars over when it's already OVERdue! Not too thrilled about it.Reviewed 2017 Aug 04
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6.8
Would have been perfect if not for the child seatsPros:Everything but the child seatsCons:Car seats were really bad value for $13/day per piece (we needed 2). They were the cheapest possible seats, it would have been cheaper to just buy them. There was no good solution for a 42lb kid - too young for a booster seat, too big for the car seat. We had to shoehorn her into the available seat. Pickup of the car was good, but the person in charge of car seats was rude and seemed annoyed by my request to see available seats.Reviewed 2017 Jul 17
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2.0
Watch your locationCons:It's my own fault for not investigating closer, but I was under the impression that my San Francisco rental would be picked up at the airport. When I arrived at said airport with my husband, two kids, 4 suitcases, 4 backpacks, and 2 car seats, I was informed by a rude National employee that my rental was to be picked up at the train station, which was at least 30 minutes away, and she could do nothing to help me. I ended up renting a car from Alamo by calling and reserving a car on the spot. I am unlikely to use Kayak again.Reviewed 2017 May 09
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9.6
Cons:We found a chocolate chip cookie on the floor in the front seat and a candy bar wrapper left in the console.Reviewed 2016 Oct 08
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8.0
Pros:good serviceCons:had to pay more than was quotedReviewed 2016 Aug 29
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10.0
Pros:quick and easy getting a vehicle ( important when its 3am and you've got 3 kids under 5 with you.)Reviewed 2016 Aug 20
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10.0
Easy, Freindly Drop Off!Pros:The National staff at SJC was very friendly and made the checkout process a breeze. She even asked how my trip down from OR was and if I enjoyed the scenery there!Reviewed 2016 Jul 08
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10.0
Great car, great servicePros:Great car, great serviceCons:NothingReviewed 2016 May 18
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