Book Dollar car rentals in San José

Reviews for Dollar in San José

Recent reviews

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10.0

Cons:Good service and reasonably priced. There are extras added to what kayak shows, but these are legitimate fees.Reviewed 2021 Jan 23

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3.6

They will hit you with extra charges any way they can!Cons:We got stuck in traffic because of construction in Monteverde. It was beyond our control. They shut down the only street in or out for hours. We called Dollar Rental to let them know and they told us NOT TO WORRY and that we would NOT BE CHARGED EXTRA for running late as long as we got there before they closed at 11:30 PM. We got there at 10:30 PM and the guy that was checking us back in said, "Don't worry, you won't be charged extra for being a few hours late." However, when we went to pay, the guy at the front desk charged my credit card for an additional $60.51 for the few hours we were late. I told him that both the guy on the phone and the guy who checked us back in told us we would not be charged extra. He gave me a funny look and said, "Oops, they didn't tell me that and I already ran your card, so I can't reverse the charge now. You'll have to email corporate when you get back to the US and they will fix it for you." I emailed corporate over a week ago and never heard back from them. I will never be using Dollar Rental again.Reviewed 2018 Mar 30

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4.8

Price gougedPros:No restrictions on where I could go with the car. Air conditioning worked. Offered WiFi device for $5/day, and that worked great.Cons:Reserved an automatic, but their computer didn’t show it, so I was forced to upgrade. Paid for insurance via Kayak, but told that was no good and that we were required to get additional insurance that cost more than $100. The shuttle to/from airport is slow, and we waited almost an hour to get to the airport after drop off. Car’s brakes stuck and needs new shocks.Reviewed 2018 Jan 09

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2.0

Dollar is a dishonest company.Pros:Dollar lured my family in with a low price listed on the internet. BUT it was only an empty promise as they made us pay nearly twice that amount upon our arrival to pick up our reserved vehicle.Cons:My family paid in full online prior to my trip. We received a confirmation of both our payment and reservation. After arriving in our destination (Costa Rica) Dollar made us pay additional insurance and fees to obtain our car. With our young children in tow and after pleading with them for 2 hours we had to pay the additional money to drive away. A formal credit discard dispute has been filed. Stay away from this dishonest company.Reviewed 2017 Apr 21

review from

7.2

Misrepresented on KayakPros:Customer service at DollarCons:Kayak misrepresented the vehicle. I booked a vehicle that could fit 7 with insurance. When I got there I found out the vehicle only seated 5 and the insurance I paid for through Kayak wasn't even basic insurance for this country. Ended up paying 400 more than originally quoted!! Could have saved almost 200 going directly through Dollar.Reviewed 2016 Oct 29

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• What is the most popular rental car from Dollar in San José?

  Standard (Class Standard SUV or similar) is the most frequently booked rental car type from Dollar in San José.

• How many car rental locations does Dollar have in San José?

  Dollar has 4 rental locations in San José. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Juan Santamaria Intl airport (SJO)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Juan Santamaria Intl airport (SJO)?

  Yes